Ratings based on 692 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Switzerland

Nice but...

Posted Aug 1, 2015
Overall nice hotel with access to great beach. However, too expensive for what it is but I do realize that the location comes with a price. Got a room with beach view and the noice from the pool area was disturbing (screaming teenagers until midnight)
Comment from Hotel Management
Aug 3, 2015 by Brittany, Hotel Management
Thank you for taking the time to share your feedback with us. While we are glad you found our property nice and our beach access ideal, we are sorry to hear about your experience with noise. We never want our guests to be disrupted in any way and we apologize for any inconvenience the noise may have caused you. We appreciate your honest input and hope to have the opportunity to provide you with a seamless stay in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel right on the beach.

Posted Jul 30, 2015
Great place, would definitely recommend. Friendly staff and first class accomodations.
Comment from Hotel Management
Aug 3, 2015 by Brittany, Hotel Management
Thank you for your kind words about our hotel. We are delighted that you loved our friendly staff and luxurious accommodations. We greatly appreciate you taking the time to share your positive feedback with us. We hope you will come back and see us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 29, 2015
Pros: The proximity to the beach is awesome.
Cons: The elevators are all located in the center of the hotel, so there are always people waiting for an elevator. They are pretty slow.
The rooms are clean, and the staff is extremely friendly and accommodating. We've stayed at the Westin in the past, and so we were considering going with the Westin again instead of the Marriott. Because of the price, we decided to book the Marriott. It met our expectations, and we'd definitely stay there again. The place is family-friendly with activities especially for the children. We enjoyed the flexibility of going to the beach for a few hours, to the pool for a few, and then back to the beach.
Comment from Hotel Management
Jul 31, 2015 by Brittany, Hotel Management
We are delighted to hear that you were so pleasantly surprised by your stay with us. It is great that you loved our friendly and accommodating staff, countless activities for the whole family and fabulous pool and beach areas. Thank you for your positive feedback. We hope to have the pleasure of hosting you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Hendersonville, NC

I love this hotel!

Posted Jul 29, 2015
Pros: Great property, fabulous spa and pool facilities.
Cons: On property restaurants left a lot to be desired
Location: Ocean, outlet malls, great restaurants
This is the second time I've stayed at this hotel and I love it! This time we we eager to get to the beach and came very early for our reservation... so we accepted a handicap accessible room right above the lobby bar. It was loud! But fortunately we did not spend much time in the room (if you can ask for an ocean view room on a high floor-- you won't be disappointed). The pool and beach facilities are fantastic, staff was friendly and accommodating. Can't beat the views or the location!
Comment from Hotel Management
Jul 30, 2015 by Brittany, Hotel Management
Thank you for your review and for returning for a second stay! We are thrilled that you love our pool and beach areas as well as our fantastic staff and stunning views. We are sorry to hear about the noise you experienced in your room and we appreciate you letting us know. Should you travel to Hilton Head again in the future, we hope to welcome you back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2015
Nice facilities and beautiful beach, steps from the hotel itself. We went as a couple, but it would be nice to bring the kids there.
Comment from Hotel Management
Jul 28, 2015 by Brittany, Hotel Management
We are delighted that you enjoyed a five-star experience at our resort! Thank you for taking the time to share your review. It is great that you not only loved our hotel, but also our amazing beach. We hope to welcome you back for a family getaway soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, Fl

Nice beachfront hotel

Posted Jul 25, 2015
Very much enjoyed beach front pool and poolside snack and beverage service. Hotel staff was reasonably courteous and professional but not overly helpful or hospitable. Felt like we were staying in a 3 star hotel with some 4 star amenities and price based solely on location.
Comment from Hotel Management
Jul 27, 2015 by Brittany, Hotel Management
We would like to thank you for your incredibly valuable input after your recent stay. We are pleased that you loved our beachfront property and poolside service. We pride our team on their exceptional hospitality so we are beyond disappointed to hear that you did not experience that high level of service. We apologize and hope to have the chance to show you t he kind of hospitality we strive for on your next stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Full Service hotel on the beach

Posted Jul 23, 2015
Pros: Location
Cons: Pest Control on balcony
We enjoyed the stay, however while sitting on our balcony at night, there were roaches running back and forth on the balcony. No problems in the room, but pest control needed.
Comment from Hotel Management
Jul 27, 2015 by Brittany, Hotel Management
Thank you for taking the time to share your review. We are so glad that you enjoyed your stay! However, we are sorry to hear about your encounter with insects on the balcony. We appreciate you letting us know so we can look into it. Thank you again for your feedback and we hope to welcome you back for a seamless stay in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from ky

Had a beautiful view of the ocean

Posted Jul 20, 2015
Awesome staff a lot of the activities for the kids to do, great food comfortable rooms I would highly recommended this resort !!!
Comment from Hotel Management
Jul 21, 2015 by Brittany, Hotel Management
We are incredibly delighted after reading your kind review of our hotel. Thank you for taking the time to share your encouraging thoughts. We are so glad that you found our staff exceptional, our countless activities terrific and our guest rooms comfortable. We are also glad you enjoyed dining with us as well. Thank you again and we hope you can come back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Right on the beach in beautiful Palmetto Dunes

Posted Jul 17, 2015
Pros: location and staff
Cons: pool area service stay open longer
close to everything, great golf courses, excellent smiling staff
Comment from Hotel Management
Jul 20, 2015 by Brittany, Hotel Management
Thank you for taking the time to let us know what stood out to you about your stay. We are thrilled that you loved our convenient location, excellent golfing nearby and wonderfully friendly staff. Should you return to Hilton Head in the future, we hope to welcome you back.
5 out of 5
Recommended
for Couples
by A verified traveler from Buffalo NY

nice affordable beachfront hotel

Posted Jul 17, 2015
Pros: pool bar was nice and relaxing , convenient location. Had a great weekday rate for a oceanfront resort in mid-summer !
Cons: some areas of the pool need some re-grouting, bigger , or more , elevators would be a plus .
While maybe not the Marriott in Marco Island, this hotel is not as "tired" as some reviewers made it out to be . We were very pleased with our room, 10th floor facing the island . had a great view of Tuesday's Fireworks which are only about a mile away. Room appeared to be recently updated. hotel itself had all the amenities and very close and convenient to the beach . staff was very nice , especially those at the pool bar ! They had live music a couple of days a week which was a nice touch. very convenient to local restaurants . I can see where elevators could be an issue, they are small, and can get very crowded with everyone is coming in off the beach and pool area.
Comment from Hotel Management
Jul 20, 2015 by Brittany, Hotel Management
Thank you for letting us know that you were pleasantly surprised with your stay at our hotel. We are so glad you were able to catch the fireworks from your room! It is wonderful that you loved our guest rooms, many amenities and friendly staff. Thank you for the positive feedback on our poolside entertainment and the constructive input on our elevators. We hope you will return for another visit soon.