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Reviews of Holiday Inn Express Bluffton at Hilton Head Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express Bluffton at Hilton Head Area, an IHG Hotel
35 Bluffton Rd, Bluffton, SC

Reviews

8.8

Excellent

Rating 10 - Excellent. 578 out of 1001 reviews" "
Rating 8 - Good. 269 out of 1001 reviews" "
Rating 6 - Okay. 74 out of 1001 reviews" "
Rating 4 - Poor. 46 out of 1001 reviews" "
Rating 2 - Terrible. 34 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is satisfactory.
Stayed 1 night in Apr 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be certain not to get room near loud employee exit
Stayed 1 night in Apr 2024

10/10 Excellent

Len

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The reception was very friendly and helpful. She made our stay extra special
Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Oyalep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Staff was friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was wonderful. My son loved the pancake maker.
Stayed 2 nights in Mar 2024

8/10 Good

James, Lexington

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, standard hotel breakfast. Conveniently located to Bluffton area and not that far from HH
Stayed 2 nights in Mar 2024

10/10 Excellent

Jacqueline

Traveled with family
We enjoyed our stay. Staff was very friendly. Our room was clean and very spacious. Beds were very comfortable. I would definitely stay at this hotel again.
Stayed 2 nights in Mar 2024

8/10 Good

Charles

Stayed 5 nights in Feb 2024

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice Hotel for passing through on a trip. Clean, convenient for dining options, a good bed, and felt safe. A good breakfast as well. A short hop to Hilton Head to see the beach. I would recommend staying here, and would stop here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Norman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome people
Stayed 2 nights in Feb 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fairly standard H/Inn Express. The breakfast was fine, and available at 6:45 AM Staff friendly.
Stayed 2 nights in Feb 2024

10/10 Excellent

Dale

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in / check out. Breakfast was very good. Several good places to eat within walking distance
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah, Fort Wayne

Traveled with partner
Liked: Amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Tim, NEW PALESTINE

Traveled with partner
Good staff clean and comfortable facilities
Stayed 1 night in Feb 2024

8/10 Good

Steve, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, clean and great staff
Stayed 3 nights in Feb 2024

10/10 Excellent

James

Friendly staff
Stayed 2 nights in Feb 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and comfortable and the bed was great! Staff was professional and helpful!
Stayed 1 night in Feb 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities
The beds were clean and comfy. It was clean but the outside building and area could use a little care.
Stayed 3 nights in Feb 2024

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfect for a night while travelling. It would be a property I would return to if I was going to spend some time in the area. Staff were very professional and nice
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2024

6/10 Okay

Jessica

Business traveler
Disliked: Property conditions & facilities
Room was worn, mirror missing from wall, shower dirty, room tired and worn. Bottom floor noisy with staff talking loudly at night.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nicole

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only property I would stay at before becoming a resident here and now this is the only place I will recommend to family and friends visiting the area. All around great hotel!
Stayed 2 nights in Jan 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We can’t say enough positive things about our stay at the Holiday Inn Express in Bluffton, South Carolina. The hotel was newly renovated and beautiful, the room was very clean and well appointed, the beds were incredibly comfortable, the complementary breakfast was well done, and the staff, especially Tyler, were top-notch! We will definitely stay here on our way to Florida from here on out!
Stayed 2 nights in Jan 2024

10/10 Excellent

JOYCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ed

Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Solid
Very clean all around. Everything worked nicely in the room (air, shower/bathroom, tv, lights). Great service and breakfast buffet. Taking off a star for the bed, which I found overly soft and not very comfortable. Also annoying to have lights coming from a few outlets at all times, but that was pretty easily covered.
Stayed 7 nights in Jan 2024

10/10 Excellent

Chrystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean
Stayed 1 night in Jan 2024

8/10 Good

Charles

Stayed 3 nights in Jan 2024

8/10 Good

Edward

Stayed 2 nights in Jan 2024

8/10 Good

Vincent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Maggie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good
Hotel was nice and clean. In a great area close to lot’s of restaurants and Hilton Head Island. But they may have given us the worst room in the hotel. Right next to an exterior door. Every time someone walked in or out of it, the door slammed so loud. Impossible to sleep with that noise. Pancake machine was broken both days we were there which was a bummer for my boys. Other than that, good hotel and at a good price.
Stayed 2 nights in Dec 2023

8/10 Good

Tyrrik

Stayed 2 nights in Dec 2023

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always lovely stay
Stayed 1 night in Dec 2023

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Josh

Stayed 4 nights in Dec 2023

6/10 Okay

Lisa

Traveled with family
Liked: Amenities
Hotel was nice Booked with Expedia.com for a graduation on Parris island ad said 10 miles from the island and it was actually 27 miles to far it should be corrected on the site
Stayed 3 nights in Dec 2023

10/10 Excellent

Stacey

Stayed 1 night in Dec 2023

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast Quiet Clean
Stayed 5 nights in Dec 2023

6/10 Okay

Dr. Ronald Eugene

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Cindy, Greenville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are wonderful and staff amazing. Great location in Bluffton with nice refreshments in lobby.
Stayed 1 night in Dec 2023

10/10 Excellent

kenneth

Liked: Amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Telena Dunn, General Manager on Dec 7, 2023
Jason,Thank you for your review! We hope to see you again soon.

8/10 Good

suzanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Telena Dunn, General Manager on Dec 7, 2023
Suzanna,Thank you for your review! We hope to see you again soon.

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great proximity to restaurants and HHI
Stayed 1 night in Nov 2023
Response from Telena Dunn, General Manager on Dec 7, 2023
Maria,We are pleased to hear that you enjoyed our location! We hope to see you again in the future.

10/10 Excellent

Raymond

Stayed 3 nights in Nov 2023
Response from Telena Dunn, General Manager on Dec 7, 2023
Raymond,Thank you for your review! We hope to see you again soon.

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Very pleased with this hotel. Very friendly, nice breakfast, clean rooms, convenient to Old Town Bluffton. When GPS takes you in at the Target shopping center its very confusing, but if you turn onto Rt. 46, it's much easier to find the hotel. I would definitely return!
Stayed 2 nights in Nov 2023
Response from Telena Dunn, General Manager on Dec 7, 2023
Jenifer,Thank you for your review and feedback of our property and our team. We hope to see you again!