Ratings based on 193 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean. Full Staff, Easy Check in

Posted Jan 25, 2015
Front Desk Staff was very friendly and knowledgable about the area
3 out of 5
Recommended
for Families
by A verified travelerfrom ontario

Stopover hotel

Posted Jan 2, 2015
Pros: Location, convenience to restaurants.
Cons: Water pressure and cleanliness.
Location: Golf courses, outlet shopping.
Travelling back to Canada from Florida and thought Hilton head would be a nice first stop. HEI hotels are a preference for us, so selected this hotel. Table in room were sticky and room was freezing on arrival. Shower has next to no water pressure, but for price and intent, it fit the bill. Convenient to variety of food choices and outlet shopping close by.
2 out of 5
Recommended
for Everyone
by A verified traveler

The staff was great. The room was not.

Posted Nov 24, 2014
The front desk was polite, helpful and very accommodating. Unfortunately, the The shower head fell off and hit me in the foot and the Rome had a very bad odor. The front desk gave us another rooom but unfortunately, it was the one bed. The smell was very very bad.
4 out of 5
Recommended
for Business Travelers
by Kevinfrom Charleston, SC

Good Hotel

Posted Oct 23, 2014 on Hotels.com
Very quick and professional check in. This hotel is clean, comfortable and up to date. My only dissapointment was the office chair did not work properly and the staff replaced it with a wooden chair. If I were not there for business, this wouldn't have mattered.
5 out of 5
Recommended
by Roccofrom Aiken, SC

great place

Posted Oct 15, 2014 on Hotels.com
Good service, friendly staff. Large room. I stayed in a king size suite. Very comfortable bed and pillows. Good location close to the outlets.
5 out of 5
Recommended
by A verified traveler

Posted Oct 14, 2014 on Hotels.com
great staff
5 out of 5
Recommended
for Couples
by John Dfrom Charlotte, NC

Great Location!!

Posted Oct 14, 2014 on Hotels.com
We checked in and were pleasantly surprised by the what this hotel had to offer. Loved the hotel room. It was spacious, clean and very nicely decorated! The hotel is in a great place too. There are lots of restaurants within walking distance and only a couple miles from a group of restaurants and bars which is a perfect place for a date. I would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for price!

Posted Oct 6, 2014
we needed to check in early so they upgraded us to a suite! Our room was very spacious and clean!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom sc

Very nice

Posted Sep 21, 2014
Quiet. Clean. Beautiful room. Staff friendly & helpful. Wonderful beds.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Sep 10, 2014 on Hotels.com
We were pleased except for the WiFi which only worked if we were standing by the door of the room and the fitness center which had cheap and broken equipment. It was clean and convenient.