Ratings based on 294 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Nov 16, 2013
for Everyoneby Gary from New York
Would not come back...Posted Oct 23, 2013
Pros: We stayed two nights and it was very quiet.
Cons: Hotel staff needs to be professional and understand the importance of customer service especially in this industry.
Location: Two good restaurants nearby...Wiseguys and Frankie Bones just down the street.
Initial first impressions at a hotel is major....and this place failed at the get go. When we arrived, the person on staff did not greet us...there was no smile--no welcome to our hotel, etc....which we can deal with...but, when we started asking questions or help, she gave us almost an annoyed look, like she did not want to be bothered while she surfed the internet (as we walked pass, you can see she was browsing MSN on her computer screen---not work related). We felt like immediately changing our hotel reservations and going elsewhere. There was no professionalism whatsoever....it was very disappointing. The upkeep of the grounds could have been nicer and cleaner. There is no way that we would ever recommend this place to anyone nor would we every go back there again.
for Couplesby Jim from Charleston, S.C.
Reasonably close to my son and his family on HiltoPosted Sep 24, 2013
Pros: Exterior and physical setting.
Cons: Have larger rooms. Perhaps they have bedrooms with sitting/reading room attached; we had to accept the last vacant room - they were otherwise fully "
Location: Hilton Head Island is a beautiful and most pleasing resort.
I found it very nice. My wife was not so happy. We had the last available room. The other hotel where we stay when visiting my son and his family on Hilton Head Island was fully "booked". Next time we will probably try the Marriott there. The exterior and setting of the Main St. Inn was "beautiful".Exterior and physical setting.
for Couplesby A verified traveler
Quiet, Intimate InnPosted Sep 4, 2013 on Hotels.com
Great place for couples - not kids. Quite and relaxing.
for Business Travelersby A verified traveler
Convenient to convention facilitiesPosted Aug 8, 2013 on Hotels.com
Quite pleasant with no glitches. This was my 3rd stay.Other HH properties are tired and noisy. Main St. is a nice exception.
for Couplesby Jack from Roswell, GA
very nice room and public/spaces/areasPosted Aug 4, 2013 on Hotels.com
This is a beautiful, small hotel offering some very nice amenities such as the evening happy hour and cookies all night. Apparently though the hotel has decided not to repair the spa that has long been mentioned by other reviewers. This was a disappointment. Only flaw in the service was forgetting to replace used glasses.
Recommendedby Teresa from Georgia
Main Street InnPosted Jul 31, 2013 on Hotels.com
Disappointed the pool and outdoor hot tub were not clean and not working. Delicious breakfast and beautiful rooms and gardens. Friendly staff.
for Couplesby Jane from Virginia
Quiet oasis in the midst of busy beach destinationPosted Jul 27, 2013
Pros: The staff was especially friendly and pleasant. The full breakfast buffet and evening reception were enjoyable.
A boutique hotel with a European/Savannah style. Stayed for three nights in July. Probably not a good choice for families with children, due to the quiet atmosphere of the hotel, distance from beach, and small pool. However, as an adult seeking a quiet getaway, this hotel was an excellent choice.
Recommendedby A verified traveler
Great SurprisePosted Jul 25, 2013 on Hotels.com
We booked this hotel for the weekend of the fourth. We were a bit sad that we couldn't get anything closer to the beach, but we decided it was better than nothing. We were very pleased. Other than the distance to the beach- (you have to drive and during that weekend, all beaches had parking issues), it was perfect. The staff was great, the hotel was quiet, cute. The breakfast and happy hour was icing on the cake. I would go back.
for Couplesby A verified traveler
Had a great timePosted Jul 16, 2013 on Hotels.com
The people at the front desk were very helpful in finding the right places for us during our short stay on Hilton Head. The rooms were clean. Only pitfall was an out of order hot tub.