Ratings based on 1,270 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville, FL

Nice hotel on the beach

Posted Oct 19, 2014
Pros: The pool area was very relaxing, especially the adult pool. The hotel staff were very friendly and helpful.
Cons: The hotel could use some updating, especially in the hallways and public areas.
Location: Golf at Palmetto Dunes (Fazio, Hills or Jones), bicycle rentals, tennis and a few nice restaurants (including Alexander's).
Our experience at the Omni in Hilton Head was excellent! It was easy to find, close to many restaurants and located near three high quality golf courses in Palmetto Dunes. The staff was friendly and helpful at all times. The adult pool was great for those of you that do not have children with you. We laid out on the top deck where we could see the Atlantic Ocean which was only steps away from the hotel property. Food at the pool bar was better than expected. Many restaurants were only 5-10 minutes from the hotel, although they do have one high quality restaurant on-site.
3 out of 5
Recommended
for Couples
by A verified traveler

Posted Oct 16, 2014
Pros: The restaraunts were nice... and some of the staff were very friendly
Cons: Put tv in fitness center.
The experience was good, although it rained so each night the rain would come in by our door and the entrance was saturated... no one extracted the water and no wet floor signs were put up until our last night when we spoke with the front desk about early check out. We had housekeeping clean our room daily and the maintenance had been to our room to fix a clogged sink, we spoke to him about the entry way he informed us that the reason is due to rain. We explained to the front desk that if another visitor were to walk the door they may slip. The smell was terrible smelled musty everyday. We were not offered another room or any type of discount
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 15, 2014
It was a nice, comfortable room that showed some signs of usage and wear, but has been very well maintained. Notices were placed that by spring 2015 that the guest rooms will be completely renovated. I look forward to seeing that.
5 out of 5
Recommended
for Everyone
by A verified traveler from hendersonville

Very nice hotel

Posted Oct 12, 2014
Will definitely stay here again. The staff was very friendly and the room was great, clean, and huge. The beach access was great and they had everything needed for a day at the beach. They also have 3 great pools. Would definitely recommend to anyone.
4 out of 5
Recommended
for Everyone
by A verified traveler from Greenville

Nice Hotel direct at the beach

Posted Oct 8, 2014
Cons: the additional cost where more than 10% of the room price and should be known already at the booking
Very nice hotel with fire pits, table tennis, Spa area. Staff was very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Pet Friendly

Posted Oct 6, 2014
Pros: Pet friendly,,, great location and super staff. Even the people we met there were great.
Cons: Keep the weather at 80-90 all year. :-)
Location: The Salty Dog Cafe,, Black Marlin Bayside Grill. Basically all of it.
For the last 30 + years we would normally be in Door County Wi. for Fall Fest. during this period. We moved from the Chicago area via boat,,,15 day trip down river and now live in Tellico Marina in Maryville Tn. We decided last year that HHI would be our DC replacement and very glad we did so. We will see you next Oct. if not sooner.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bristol, VT

It Is Worth The Price!

Posted Oct 2, 2014
Pros: Everything. It was an excellent stay and I look forward to going back again. I don't think that you will be able to find a friendlier staff anywhere.
Cons: More laundry facitities would be helpful.
Location: Right on the beach and a boat load of great restaurants in the area, including the HH Prime right in the resort. You need to try their salmon dish!
We enjoyed every minute of our visit and our only wish is that we could have stayed longer. It starts with a beautiful location with a fantastic beach and extends through a full array of facitilites and amenities, all of top quality. It is a pleasant resort in its own right, but all of the staff in every aspect of the operation were superb. Competent, efficient, courteous, and always with a smile and a greeting. To those for whom this is important, the facilites are very accessible for those with physical handicaps, including lifts at the pool and hot tubs.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2014
great place to relax. the weather was not good but I still had a great time. I liked the fitness center and the hot tub was prefect a temperature
5 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Very nice right on the beach

Posted Sep 27, 2014
Wonderful staff, very nice room. Great view of patio pool area and partial ocean view due to upgrade upon arrival
5 out of 5
Recommended
for Families
by A verified traveler from tennessee

Looked out my door to the ocean. Wonderful place .

Posted Sep 24, 2014
Pros: Being on ocean
Cons: It was very quite, but the door slamming. The doors are very heavy and people tend to let them slam
Location: Anything you want
It was overall a great place to stay. The staff was friendly and helpful