Ratings based on 1,310 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Hilton Head Island, SC

Nice, but not worth the money.

Posted Nov 26, 2014
Cons: I don't know how you could fix the doors being slammed at all hours of the day.
Location: THe location is nice and plenty of things nearby.
Everyone on our floor slammed doors at all hours of the day. Trying to get a nap there in the afternoon is impossible. Very rude people that stay there, the customer relations people were not that friendly either.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom canada

Posted Nov 13, 2014
Pros: The restaurant and good bed
Cons: Remodel the shower and tile
Location: Golf was overpriced
Asked far from elevator and got beside the elevator and this room smell so strong a product so they change us room it was better Also it's noisy when people talk and close their door in the corridor Good for family The steak at the restaurant was fantastic
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2014
Pros: Close to the beach
Location: Beach, eateries, biking and golf for the golfers
Would have preferred an Ocean Front Room, which is why we chose this hotel, but was given a room that overlooked a pool and fireside instead!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver, CO

Beautiful Location and Views!

Posted Nov 10, 2014
Pros: Pool, view of the beach, the proximity to the beach and golf courses, the firepits at night.
Cons: Food was a little pricey and not that great, but atmosphere was good.
We spent our anniversary here and had a great experience!
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent hotel

Posted Nov 6, 2014
great rooms, very friendly and helpful staff. some of the lower floors do not have ocean view but over all it's a great hotel....highly recommend this one.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Alexandria

Very happy

Posted Nov 4, 2014
Pros: Heated pools, ocean view, and our engaging server Carmelita at the pool, who remebered everyone's order, and there were a lot of us.
Cons: Only the weather the afternoon of the wedding ceremony at lovely Shore House pavilion - it was brisker and cooler than the other days.
Location: Alexander's and Aunt Chilada's restaurants.
The grounds, heated pools, beach and ocean view are exceptional. The rooms are spacious and very clean. The staff is friendly, helpful and professional.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Las Vegas

Posted Nov 3, 2014
Great Place - excellent staff, nice pool, and games.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay and loved the location.

Posted Nov 2, 2014
Loved the pool area and beach. Very convenient to get everywhere. Lots of good restaurants close by or a bike ride away.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Calabash, NC

A nice getaway!

Posted Nov 1, 2014
Pros: Pool and beach areas.
Cons: The bed pillows were too small and lumpy. Could use larger ones that are softer. Bar prices should be lower or more compatible with others.
Location: Location is in the heart of Hilton Head and near restaurants and golf.
My husband and I decided to visit Hilton Head after last being there nearly 11 years ago. The resort was very nice, especially the outside fire pit and bar areas. The pools were also nice with one being heated and towel service. The staff was friendly and accommodating. The only downside is that the bar prices are way overpriced. The $20.00 daily resort fee is a bit much too. Overall, we enjoyed our stay and would recommend it to others.
3 out of 5
by A verified travelerfrom Waterfront home, Cascades.

Posted Nov 1, 2014
Pros: Quality of furnishings.
Cons: Sound control. Suggestions by staff for what to do on a short visit.
Difficult to locate in maze of dead-end streets, even with GPS. No "Omni" signage at main thoroughfare. Upgraded to a king-bed suite, but noise level from access hallway went on all night and day. Poor entry insulation to shield out sound. Otherwise a quality product, but no advantage in being at a "resort" for one night on a business trip, especially when it's 25-mile access is so far out of the way and confusing.