Ratings based on 250 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from DC

Excellent hotel close to beautiful beach

Posted Sep 8, 2014
Pros: Layout, location, rooms, staff
Cons: The beach chairs for rent were terrible and expensive, not the hotels fault as the rental company seems to have a monopoly on this stretch of beach
Location: Great restaurants, grat bike ride trails and lots of golf courses
Excellent hotel close to a beautiful beach, hotel was clean, in good condition and the service was extreme;y warm and friendly. I would highly recommend this hotel to anyone
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Great hotel! Newly remodeled.

Posted Sep 6, 2014
Pros: D├ęcor. Comfort. Food. Location. Very modern and pleasant.
Cons: Housekeeping and some of the staff.
Location: A lot! Walking distance to the beach. Any water activity is available. We enjoyed bike riding around town.
Really liked this hotel and it's location. Food was great in the restaurants. A lot of the staff could use a personality. Housekeeping needs improving.....a lot!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2014
Really for families, not for a single adult looking for a recuperative reprive. Would have enjoyed it better if there were an adult-only pool. There was not much of a resort. But, nice hotel and good food.
4 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Awesome Beach Front Hotel

Posted Aug 24, 2014
The staff was excellent and the location was great! The room was very clean except for one stain on the floor. Since the hotel is pet friendly, I was wondering if that was a pee stain everytime I walked passed it. Overall the hotel is family oriented and has a great modern vibe that my family and I took notice of.
3 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Posted Aug 20, 2014
Pros: Interior, staff
Cons: Add another pool deck, outside dining, food
We stayed at Sonesta Resort as a last minute extension to a beach week. Interior of hotel very beautiful and very nice staff..Rooms are 5 star with amenities..Our dislike was with Pool area, very enclosed, on top of rooms and too crowded. People were on top of each other..Outside dining not nice and food selection very poor, with most seafood, fried.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario Canada

Great Hotel Resort very close to beach

Posted Aug 15, 2014
We stayed in Hilton Head at the Sonesta for 1 week in Aug/14. The beach is a close walk through lovely paths and landscaping just behind the hotel. We were very pleased and although busy we did manage to find chairs at the pool, which is lovely! We would return again to Hilton Head, we loved biking everywhere with the bikes we rented at the hotel, they were in excellent condition.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Beautiful & Clean Hotel

Posted Aug 14, 2014
Pros: The size of the rooms and the cleanliness. The food was good too.
Cons: pool service
Location: We did zip lining which was about two miles from the hotel. That was a great experience. Savannah is about a 50 minute drive which we went to twice.
Stayed from Thursday to Monday. I was impressed with the hotel overall. The pool area was entirely too crowded. Service in Haywards was excellent, not so much in the other restaurants. When I go on vacation, I really want that pool-side service. Its one of the best parts of vacation. The wait staff was not outgoing and I always felt like I was putting them out when asking for something. Very uncomfortable. Also, there is not enough to do at night. The main bar shuts down too early. Since the pool is so overcrowded, you should offer free beach chairs - this would ease the over crowding of the pool and make the entire outside experience much more enjoyable. This is not an inexpensive hotel, and it is insulting to charge for beach chairs and umbrellas...terrible!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 11, 2014
Do not use the spa. It is overpriced for the quality of the facilities.
3 out of 5
by A verified traveler from Dhahran, Saudi Arabia

Disappointing

Posted Aug 10, 2014
This was our 1st trip to HHI, SC with the kids and we're very disappointed to say the least. The hotel is too expensive ($299 a night) for a &50 hotel !!!! The staff was great & welcoming but the hotel does not over anything other than the location !!!! Laundry room was a disaster & ruined all of our expensive clothes!!!!
3 out of 5
Recommended
for Everyone
by A verified traveler from Gurnee, ILLINOIS

Was ok, Nothing great

Posted Aug 8, 2014
Pros: Clean, Location desent
Cons: Elevators, Parking
Location: The location was fine all though I wish I was closer to the ocean as this hotel claims ocean front but is set a bit back. A little deceiving.
Hotel was clean, pool clean. Hotel is set back from beach and all though not a far walk all the sorounding buildings hotels are right on the beach. So no great ocean views here. I had a horrible view of the top of a building. Staff was not bad but not great. Parking wasnt the best. One night there was a conference and we came back at 11:00 to find NO parking. Hotel was partially renovated with the elevators left out, they were unbelievable slow.