Pillowtop beds, desk, blackout drapes, iron/ironing board

Reviews of Super 8 by Wyndham Hardeeville

2 out of 5
Super 8 by Wyndham Hardeeville
19289 Whyte Hardee Blvd, I-95/US 17 N, Exit #5, Hardeeville, SC

Reviews

5.8
Rating 10 - Excellent. 108 out of 734 reviews" "
Rating 8 - Good. 158 out of 734 reviews" "
Rating 6 - Okay. 149 out of 734 reviews" "
Rating 4 - Poor. 128 out of 734 reviews" "
Rating 2 - Terrible. 191 out of 734 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Troy A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated and renovations of surrounding businesses needed.
Stayed 1 night in Mar 2024

10/10 Excellent

Elisa, Freeland

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean sheets, inexpensive
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello Elisa,We appreciate your positive feedback regarding our quiet and clean facilities and our affordable prices. Please feel free to reach out to our management team for any further assistance or feedback.

10/10 Excellent

April

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always so nice, my room is always clean, and they’re located by a lot of convenient stores. A few food options but Waffle House is a plus… Super8 is the best hotel I highly recommend
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello April,We are delighted to hear that you enjoyed the cleanliness of your room and the friendliness of our staff during your stay at Super8. It's great to know that our convenient location suited your needs and that you found nearby stores helpful. We appreciate your recommendation and look forward to welcoming you back in the future.

2/10 Terrible

Jarrod T

Disliked: Staff & service
Because my flight was delayed they cancelled my 3 day reservation and wouldn’t let me just pay for the one night and check in the following day. I will not be booking with them ever again. It’s not my fault the flight was delayed a whole day.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello Jarrod T, We apologize for any inconvenience caused by the cancellation of your reservation due to the delayed flight. We understand your frustration and regret any disappointment this may have caused. Feel free to reach out to our management team if you would like to discuss this matter further or have any questions.

2/10 Terrible

Gregory

Traveled with family
Disliked: Staff & service, property conditions & facilities
Horrible motel, dirty noisy, only stay here if you are on the run from the law
Stayed 1 night in Mar 2024
Response from Manager on Mar 13, 2024
Hello Gregory, We're sorry to hear about your experience at our motel. We take all feedback seriously and will address your concerns with our team. Should you wish to discuss your stay further, please contact our management team. Thank you for sharing your thoughts with us.

6/10 Okay

jason

Business traveler
Liked: Staff & service
Not terrible but not great. 1 night stay for work. Easy check in. Bathroom ceiling falling apart in multiple spots. Hot water was barely luke warm for a shower. Vent fan had about 5 years of dirt / dust on it, outlet covers missing (think small kids who like to touch things) as a safety issue. Tv operated which thank god and bed was mostly comfortable. Could have been better could have been worse. 2/23/24
Stayed 1 night in Feb 2024
Response from Manager on Feb 27, 2024
Hello jason, We appreciate your feedback on your recent stay. We always aim to provide a comfortable experience for our guests. Your comments will be shared with the relevant teams for review. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Jennifer,We are thrilled to hear about your fantastic experience at our hotel! We look forward to welcoming you back soon for another wonderful stay.

8/10 Good

Kenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable. Good price. Didnt like the noisy ac.
Stayed 1 night in Feb 2024
Response from Manager on Feb 23, 2024
Hello Kenny,We appreciate your feedback regarding your recent stay. Our team will look into the issue with the AC to ensure a quieter experience for our future guests. Thank you for bringing this to our attention.

4/10 Poor

Debbie

The bathroom is really outdated. Shower head and knobs in tub just hanging there. Just not my area that I would go back to.
Stayed 1 night in Feb 2024
Response from Manager on Feb 22, 2024
Hello Debbie, We appreciate your feedback on the bathroom condition during your stay. Our team will review and address any necessary updates to ensure a comfortable experience for our guests in the future.

8/10 Good

Vasily

Traveled with family
Disliked: Property conditions & facilities
Cheap place to stay overnight.
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Hello Vasily,Thank you for choosing to stay with us. We appreciate your feedback and hope you enjoyed your time here. If you have any further comments or suggestions, please feel free to contact our management team directly.

2/10 Terrible

Laundry

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 1 night in Feb 2024
Response from Manager on Feb 10, 2024
Hello Laundry,Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and will share your concerns with our housekeeping team to ensure improvements are made. We strive to provide a clean and comfortable environment for all of our guests.

6/10 Okay

Pat

Disliked: Staff & service, amenities, property conditions & facilities
Room not serviced during stay. Had yo go to frony desk for clean towels
Stayed 7 nights in Feb 2024
Response from Manager on Feb 9, 2024
Hello Pat,We apologize for any inconvenience you experienced during your stay. Our housekeeping team usually provides excellent service, and we apologize for falling short in this instance. We appreciate your feedback and will address this issue to ensure it doesn't happen again. Thank you for bringing this to our attention.

8/10 Good

Tyrone

Liked: Staff & service
Scenery
Stayed 3 nights in Feb 2024
Response from Manager on Feb 9, 2024
Hello Tyrone,Thank you for choosing our hotel for your recent stay. We appreciate your feedback about the scenery and are delighted to hear that it left a positive impression on you. We strive to provide our guests with a beautiful environment to enhance their overall experience. We hope to welcome you back in the future for another memorable stay.

10/10 Excellent

Jared

Liked: Property conditions & facilities
Noce
Stayed 1 night in Jan 2024
Response from Manager on Feb 2, 2024
Hello Jared,We appreciate your feedback and thank you for choosing our hotel for your stay. If there is anything specific you would like to mention or discuss, please contact our management directly and we will be happy to assist you further.

10/10 Excellent

Alison

Stayed 1 night in Jan 2024
Response from Manager on Feb 2, 2024
Hello Alison,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience with us. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

8/10 Good

RAMON

Liked: Property conditions & facilities
Newly renovated
Stayed 1 night in Dec 2023
Response from Manager on Jan 10, 2024
Hello RAMON,Thank you for choosing our hotel for your stay. We appreciate your feedback and are glad to hear that you enjoyed our newly renovated facilities. We strive to provide a comfortable and enjoyable experience for our guests. If there is anything else we can assist you with in the future, please do not hesitate to contact us.

4/10 Poor

Danny, Alpena

Stayed 1 night in Jan 2024
Response from Manager on Jan 25, 2024
Hello Danny, We're sorry to hear that your experience with us was not up to your expectations. If you have any specific feedback or concerns, we encourage you to reach out to us directly so we can address them for you. We appreciate your patronage and hope to have the opportunity to welcome you back in the future.

4/10 Poor

Doreen

Stayed 1 night in Dec 2023
Response from Manager on Feb 1, 2024
Hello Doreen, We're sorry to hear that your experience at our hotel was not up to par. We would greatly appreciate it if you could reach out to us with any specific feedback you have, so that we can address and improve upon the issues you encountered. We value our guests' satisfaction and would like the opportunity to make things right. Please contact us at your earliest convenience.

4/10 Poor

Roy

Disliked: Amenities
Staff excellent bare bones hotel. No tv remote no Kleenex in bath. Tv sucked .. needed a place to sleep and in did the job.
Stayed 1 night in Dec 2023
Response from Manager on Jan 1, 2024
Hello Roy,Thank you for sharing your feedback with us. We're glad our staff provided excellent service during your stay. We apologize for any inconvenience caused by the missing TV remote and lack of Kleenex in the bathroom. Your comments will be shared with our team for improvement. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

2/10 Terrible

benjamin

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Very very very dirty place.
Stayed 1 night in Dec 2023
Response from Manager on Dec 31, 2023
Hello benjamin,We're sorry to hear that you found our establishment to be unsatisfactory. We value cleanliness and will forward your feedback to our housekeeping team for improvement. Thank you for bringing this to our attention.

2/10 Terrible

Augusto

Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Augusto,We're sorry to hear that your stay didn't meet your expectations. We encourage you to reach out to our hotel directly so we can address any concerns you may have had. We value your feedback and are committed to ensuring a positive experience for all our guests.

8/10 Good

Kathryn

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Kathryn,Thank you for choosing our hotel for your stay! We appreciate your rating and are glad to hear that you enjoyed your time with us. If there's anything specific you'd like to share about your experience, we encourage you to reach out to us directly so that we can address any concerns. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very decent for that price.
Stayed 1 night in Dec 2023
Response from Manager on Dec 29, 2023
Hello MARIA,Thank you for choosing our hotel for your recent stay. We are pleased to hear that you found our rates to be reasonable. If there is anything else we can assist you with, please do not hesitate to let us know. We hope to welcome you back in the future for another enjoyable stay.

8/10 Good

bill

Stayed 1 night in Dec 2023
Response from Manager on Dec 25, 2023
Hello bill, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 7, 2023
Hello Michael, We're sorry to hear that your experience at our hotel didn't meet your expectations. We encourage you to reach out to our team so we can further address any concerns you may have had during your stay. We appreciate your feedback and hope to have the opportunity to improve your experience in the future.

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First I did not even stay at this hotel. I asked to see a room before checking in and found multiple stains that appear to be blood stains on the sheets of the first room. I asked to see a second room and upon opening the door saw a massive puddle of water in the floor. I went back to the desk and asked to cancel my reservation.
Stayed 4 nights in Nov 2023
Response from Manager on Dec 6, 2023
Hello Michael, Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced during your visit. We take cleanliness and maintenance very seriously, and we will address these issues with our housekeeping and maintenance teams. We encourage you to reach out to our management team directly to discuss your concerns further.

4/10 Poor

Carlos

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was dirty , mold in the walls and dust everywhere,, hair in the bathtubs
Stayed 1 night in Nov 2023
Response from Manager on Nov 30, 2023
Hello Carlos, Thank you for sharing your feedback about your recent stay with us. We apologize for any inconvenience you experienced during your stay and appreciate you bringing this to our attention. We strive to provide a clean and comfortable environment for all our guests, and we will share your concerns with our housekeeping team for improvement. We value your patronage and hope to have the opportunity to serve you better in the future.

10/10 Excellent

Josep

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 1 night in Nov 2023
Response from Manager on Nov 4, 2023
Hello Josep,Thank you for your feedback regarding the cleanliness of our hotel. We take pride in providing a clean and comfortable environment for our guests, and it's great to hear that we met your expectations. We appreciate your patronage and hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Farha

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Manager on Oct 24, 2023
Hello Farha,Thank you so much for your positive review! We are delighted to hear that you had a great experience with us. We look forward to welcoming you back in the future!

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Aversge
Room was average, clean but could use some more modern updates with workmanship being elevated. What had been done looked haphazardly. IJS !!!
Stayed 2 nights in Oct 2023
Response from Manager on Oct 11, 2023
Hi Robert,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Manager on Oct 5, 2023
Hello Daniel,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 Good

Sheryl

Stayed 1 night in Sep 2023
Response from Manager on Sep 28, 2023
Hello Sheryl,Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Manager on Sep 28, 2023
Hello Daniel,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

4/10 Poor

Linda

Disliked: Property conditions & facilities, room comfort
Super 8 was definitely not super
The lamp on the bedside table was terribly rusty, and the AC plugs did not work. One of the bedspreads had a hole in it, probably caused by a cigarette. It was very inconvenient from room 115 to get ice, as the back of the motel was blocked off and we had to walk a long way back to the room. The breakfast was not great at all. Only two kinds of dry cereal, and only bread for toast. Waffles were O.K but some bacon would have been a welcome addition. The TV only got a few channels, but that was probably not the fault of Super 8. They said it was due to Idalia knocking out power. Still, it should have been fixed. The pool was closed, which was a bummer. Also, when we tried to check in at 2:15, the desk clerk said there would be a $25 charge for "early check in".
Stayed 2 nights in Sep 2023
Response from Manager on Sep 9, 2023
Hello Linda,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

2/10 Terrible

Luke

Business traveler
My wife booked a room on the way home from vacation and accidentally booked the wrong hotel. We booked through Expedia and when we asked for a refund or to stay at a different super 8 location the answer was no and the money was non refundable. As far as I’m concerned if u do not stay at a hotel you should not be charged the full 80 dollars and not be offered a refund. Super 8 hotels suck and I highly recommend u spend your money more wisely that that place. Maybe somewhere that is honest. Again super 8 sucks. That’s all.
Stayed 1 night in Aug 2023
Response from Manager on Sep 1, 2023
Hello Luke, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

2/10 Terrible

rafal

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is terrible 😩
Stayed 1 night in Aug 2023
Response from Manager on Aug 25, 2023
Hello rafal, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever returned to the area, we would like to invite you back for another stay.

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling from North Carolina to Florida and needed a place to stay, glad I stayed here, the rooms were clean, freshly remodeled and staff was friendly, would definitely recommend and stay here again
Stayed 1 night in Aug 2023
Response from Manager on Aug 25, 2023
Hello vincent,It means so much to have earned your business. We appreciate the feedback regarding our staff. I hope that we will impress you with exemplary service during future visits.

10/10 Excellent

Valerie S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here it is driving distance from Helton head Tybee Island and Savannah. I have always been greeted friendly never had rude interaction with any of my stays. They where doing some work around the neighborhood but other than that it was wonderful.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 15, 2023
Hello Valerie S, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

10/10 Excellent

Adriana, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Response from Manager on Aug 19, 2023
Hello Adriana,We appreciate your rating of our hotel and the feedback you have shared pertaining to our service. Please do come see us again.

10/10 Excellent

Everick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Aug 2023
Response from Manager on Aug 11, 2023
Hi Everick,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

2/10 Terrible

Toni, orlando

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Said I had booked a smoking room. I think not, but clerk changed for me. The pool was closed in 95 degree weather. Later the tv signal was lost and night clerk not very helpful
Stayed 1 night in Aug 2023
Response from Manager on Aug 10, 2023
Hello Toni, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

10/10 Excellent

Sijo

Stayed 1 night in Aug 2023
Response from Manager on Aug 27, 2023
Hello Sijo,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

10/10 Excellent

bobbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Manager on Aug 2, 2023
Hello bobbie,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

6/10 Okay

Ronald

Very noisy rooms...babies crying, yelling, etc.
Stayed 1 night in Jul 2023
Response from Manager on Jul 31, 2023
Hello Ronald, Thank you for taking the time to rate our hotel. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I regret to learn that you encountered a disturbance during your stay. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a peaceful night's sleep, so we regret that this was not resolved for you right away. I want to assure you that your comments are being taken seriously, passed on to our staff, and addressed in order to improve the guest experience. Thank you again for taking the time to share your email; I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.

4/10 Poor

melissa

Stayed 1 night in Jul 2023
Response from Manager on Jul 26, 2023
Hello melissa,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 Good

Sabastien-Luc

Stayed 1 night in Jul 2023
Response from Manager on Jul 26, 2023
Hello Sabastien-Luc,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

2/10 Terrible

Anthonie

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When checking in room was nasty dirt was on the floor covers had spots on them like they haven't been changed when asked about a refund for the 2 days i booked she said no she couldnt we only walked in the room and walked out she refused to give me corporate number by saying she didnt know it worst experience i have every had the property is not how it looks on the pictures on line it looks bad
Stayed 1 night in Jul 2023
Response from Manager on Jul 20, 2023
Hello Anthonie, This has been forwarded to management to investigate and address with the appropriate department. Please reach out and ask to speak with management if you would like to discuss this matter further. Thank you again for sharing and we hope to earn your business in the future by continuing to grow and evolve.

2/10 Terrible

Jarred, Paris

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stopped here for the night on our trip to Florida and checked in. First room the electricity didn’t work and found multiple roaches running around. Second room was dirty and found more roaches running around and hiding in the mattress along with condom wrappers under the mattress and sheet. We didn’t expect it to be perfect being a cheaper hotel right off the interstate but it was beyond nasty and could’ve been cleaned better than it was. We then checked back out and found somewhere better in a different area. The lady working at the front desk was extremely nice and helpful and made it right and approved the refund through Expedia. 0/10 don’t recommend.
Stayed 1 night in Jul 2023
Response from Manager on Jul 19, 2023
Hello Jarred, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 Terrible

Sabrina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was nasty sheets dirty n torn everyday was some issue it was just totally in called for. They are doing construction there and in the road. They are also trying to do some remodeling. Pool was closed whole time there. Breakfast consists of bread for toast waffels and cereal coffee n juice not what i would ever had been to one breakfast with that being considered breakfast. Believe me if I felt like I had a better experience it be different but would never stay here ever 💯. It was pourly ran they was aware of every issue and never scted like it was a priority or handled correctly
Response from Manager on Jul 18, 2023
Hello Sabrina, We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

2/10 Terrible

Kaitlin

Stayed 1 night in Jul 2023
Response from Manager on Aug 7, 2023
Hello Kaitlin, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.