Ratings based on 375 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
99% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from USA

Excellent stay at hotel adjacent to Peace Park

Posted Jul 3, 2015
Location: The Peace Park is 2 blocks away, and the hotel is a 2500 yen cab ride to restaurants on the Port.
PROS Facilities were in excellent condition. Front desk spoke English. Breakfast was buffet style (Japanese/European). They even juiced a mixed veggie/fruit concoction - yummy. Easily accessible via tram or bus. Three real beds (instead of 2 + fold out or rollaway) in room for 3 adult guests. Pajamas were a nice touch. I saw a mixture of families and business types in the lobby. CONS Unfortunately the bed was very firm. I slept ok, but others in the party were not so happy. There's a rooftop bar that closes ~ 9 PM. The night we tried to go, it was closed even though it wasn't raining. It was unfortunate that we didn't get to see the views from the top.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2015
Location: This hotel is located close to all the war memorial sites which is why we visited Hiroshima. We were able to walk to everything we planned to see.
We found this hotel to have everything we needed, however it wasn't close to coin laundry.
Comment from Hotel Management
Jul 5, 2015 by Hotel Staff, Hotel Management
Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Long Beach, CA

Felt like I was staying at the Four Seasons Hotel

Posted Jul 3, 2015
My stay there was pleasant. The morning buffet included with my stay was amazing.
Comment from Hotel Management
Jul 5, 2015 by Hotel Staff, Hotel Management
Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, good location

Posted Jul 2, 2015
Nice hotel, room was a bit small but nothing unusual for Japan, or for the great price.
Comment from Hotel Management
Jul 4, 2015 by Hotel Staff, Hotel Management
Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely,
3 out of 5
by A verified traveler from 福岡市

建物の老朽化を感じました。

Posted Jun 26, 2015
Pros: 静けさ
Cons: お花があまりみあたらなかったので、おおきなディスプレイをされるとよいのではないでしょうか?
Location: 宿泊したお部屋からの景色は最悪
歴史のあるホテルだとは分かりましたが、やはり古さは否めません。それを上回る何かか必要かもしれません。
Comment from Hotel Management
Jul 1, 2015 by Hotel Staff, Hotel Management
この度はANAクラウンプラザホテル広島をご利用いただき、誠にありがとうございます。また、貴重なご意見をいただき、重ねて御礼申し上げます。 ご指摘いただきました点につきましては、今後の課題とさせていただき、より多くのお客様に快適なご滞在を提供すべく、より良いサービスの提供に努めて参ります。 引き続きANAクラウンプラザホテル広島、ならびにIHG・ANA・ホテルズグループジャパンをご利用くださいますよう、お願い申し上げます。
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
This is a good hotel (5 stars), conveniently located around the Peaceful Park and other attractions.
Comment from Hotel Management
Jun 30, 2015 by Hotel staff, Hotel Management
Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value for money

Posted Jun 21, 2015
A nice hotel in a convenient location for business or pleasure. Good breakfast, nice clean rooms.
Comment from Hotel Management
Jun 23, 2015 by Hotel Staff, Hotel Management
Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from 日本

めちゃくちゃ悪くないだろうという安心感+ヘルスクラブ利用

Posted Jun 9, 2015
スタンダードルーム 2シングルベット 2名一室朝食付き 1泊17401円エクスペディアで予約。 広島駅から広電1番で直通で行けます。立地が良く、出かけるにも便利良し、平和公園にも近く散歩するにも良い。朝食は1階のフリュティエでビュッフェスタイル、日本のホテルではこれがスタンダードレベルと思います。 宿泊者フィットネスジム利用無料。自分の部屋で着替えヘルスクラブへ。履いている靴をロッカーにいれ、受付でシューズを借ります。私はジム用シューズを持っていき借りませんでした。フィットネススタジオにはスタッフ常駐。昭和な雰囲気でタイムスリップした感が私には面白かったです。空調があまりきいていなかったのかランニングマシーンで大汗をかきました。運動した感ありました。
Comment from Hotel Management
Jun 10, 2015 by Hotel Staff, Hotel Management
この度はANAクラウンプラザホテル広島をご利用いただき、誠にありがとうございます。また、お褒めの言葉をいただき、重ねて御礼申し上げます。 これからもより多くのお客様に快適なご滞在を提供すべく、より良いサービスの提供に努めて参りますので、引き続きANAクラウンプラザホテル広島、ならびにIHG・ANA・ホテルズグループジャパンをご利用くださいますよう、お願い申し上げます。
4 out of 5
Recommended
for Everyone
by A verified traveler from western NY

Single

Posted Jun 3, 2015
Small room but with double bed. Not cramped.. Bathroom also small. Typical of Japanese hotels. Otherwise, a very positive experience
Comment from Hotel Management
Jun 6, 2015 by Hotel Staff, Hotel Management
Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from サウジアラビア

原爆博物館、ドーム、爆心地、

Posted Jun 3, 2015
Pros: 日本朝食がとても美味しい。ボリュウムもOK.
Cons: 特にありません。
Location: 広島駅の新幹線からホテルまでタクシーで5-10分で移動が楽であった。 原爆関係の場所には歩いて全部見て回れます。
レストランが日本レストラン、洋食レストランが選べる。 日本朝食はとても良かったです。 歩いて繁華街に行けます。
Comment from Hotel Management
Jun 5, 2015 by seiji.mikuni@ihg.com, Hotel Management
この度はANAクラウンプラザホテル広島をご利用いただき、誠にありがとうございます。また、お褒めの言葉をいただき、重ねて御礼申し上げます。 これからもより多くのお客様に快適なご滞在を提供すべく、より良いサービスの提供に努めて参りますので、引き続きANAクラウンプラザホテル広島、ならびにIHG・ANA・ホテルズグループジャパンをご利用くださいますよう、お願い申し上げます。