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Reviews of Urbain Hiroshima Central

3.5 out of 5
Urbain Hiroshima Central
5-20 Teppo-cho Naka-ku, Hiroshima, Hiroshima-ken

Reviews

8.4

Very Good

Rating 10 - Excellent. 258 out of 755 reviews" "
Rating 8 - Good. 380 out of 755 reviews" "
Rating 6 - Okay. 99 out of 755 reviews" "
Rating 4 - Poor. 14 out of 755 reviews" "
Rating 2 - Terrible. 4 out of 755 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Josiah

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Our toilet kept breaking with the water running indefinitely
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms, very clean, friendly and helpful staff, fantastic breakfast
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast. Quiet and clean, despite the Close to all transportation and bus center.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, near public transports, with walkable distances to main attractions.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Wayne A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Good location and great free breakfast. Free laundry facility.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Hôtel très bien situé et propre (comme partout au Japon). Mais chambres vraiment extrêmement petites (impossibilité de déposer les valises) et petit déjeuner vraiment pauvre. Par ailleurs le personnel est peu anglophone et peu disposé à répondre à nos questions (comment aller à l’aéroport, combien coute un billet de bus...des questions simples pourtant). Je pense qu’au même prix, on peut trouver mieux.
Stayed 3 nights in Aug 2019

8/10 Good

Ryk, Sydney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, breakfast included, close to transport.
Stayed 2 nights in May 2019

6/10 Okay

Avril, Auckland

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Room and hotel is quite good. Staff are helpful. While the sheets on the bed and the rest of the hotel appeared clean, the duvet cover on bed had stains on it, so did not look clean. The breakfast labels allergies of dairy, eggs and gluten. However they do not label what foods contain meat or fish. This makes it very difficult. There is a free drinks machine in lobby with juice and soda which is nice. Although some of the drinks contain milk and are not labelled as such.
Stayed 2 nights in Apr 2019

10/10 Excellent

Sal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room for the price
Large queen bed, AC was lacking. Hot breakfast each morning.
Stayed 2 nights in Apr 2019

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked this hotel, it was simple but really nice. Good location, walkable to all the attractions. They have free breakfast, it was a surprise. And staff are really nice.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Hotel is well situated for visiting the Peace Memorial area. The hot pool was small but clean and enjoyabl with sauna. The hotel itself is outdated, quite cramped and very basic.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

It was fine for the price Nothing spectacular but you get what you pay for. Close enough to everything I wanted to see with easy access to the local train station.
Stayed 2 nights in Mar 2019

6/10 Okay

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Urban Central Hiroshima general impression
Great location. Room too small for tourists travelers. There is no room to accommodate the luggage. Service is good and efficient.
Stayed 2 nights in Mar 2019

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The onsen at the property was great and the free breakfast had plenty of choice. The staff were friendly and helpful. It’s also in a great location!
Stayed 2 nights in Mar 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2018

10/10 Excellent

Allan, Vancouver Island, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Central Hiroshima
Great hotel, great price, convenient location, clean, good service.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay
It was close to the city centre and most of the attractions were a walking distance away. The room was decent and clean.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2018

10/10 Excellent

Ryan, Honolulu, HI

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed at this hotel in late October 2018. Location is good, not too far from the Hatchobori tram stop. Also not too far from the Maple Loop bus stops. Breakfast opened at 5:00AM which was nice, since it gave us time for an early start. Variety of breakfast items which were tasty. Drinks in the lobby was nice at all times of the day. Public Bath was nice. Did not use the coin laundry, since it was always being used when I went down to take a look. Employees were friendly enough. I did not have any trouble communicating with them in English. Overall I would stay here again.
Stayed 2 nights in Oct 2018

6/10 Okay

Dani

Liked: Cleanliness, staff & service
The staff is extremely friendly and spoke good English. The bathroom smelled like there was a sewage problem which was concerning and made it hard to use even with the fan running all night. The breakfast was good, very basic.
Stayed 1 night in Oct 2018

10/10 Excellent

Leland, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business hotel. Room was clean and not a bad size. They also have free soft drinks all day which is a nice bonus.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel would be fine if travelling alone
This review is based on 2 people using one of their rooms which was uncomfortable. The room had a frosted glass box for the bathroom. I wouldn’t mind this if I was travelling alone but it was weird when travelling with someone else. I would avoid if you are a couple. I really don’t know why they would design a room like this. Other than that the hotel was clean and the room was a good size. Hotel breakfast options could be better for vegetarian/vegans too.
Stayed 3 nights in Oct 2018

8/10 Good

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in Hiroshima
Great hotel. About 10/15 mins walk from the station, the castle and the peace park. There's a tram stop outside too. It's easy to find as well. The view from our room was good. The washing service is brilliant, clean and dry clothes within an hour and a half. Staff were lovely and when we arrived early they stored our bags while we went out for a bit.
Stayed 3 nights in Sep 2018

8/10 Good

Melody, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay.
It's a very nice hotel, the free laundry and drinks services are really a plus! Just be aware that, as it's free, there might be a few people for the laundry but just go to the public bathroom in front of it, it's really relaxing! The rooms are clean and if a good enough size as well.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Ok holte
Good price good hotel. Small entrance and small room without parking lot. But can’t complain with this price.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Reasonable price with free drinks
The hotel offers free drinks 24 hours plus free breakfast. Close to the city centre and15 min walk from train station. Public bath is small but another goo thing about this reasonably priced hotel.
Stayed 2 nights in May 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique style hotel in convenient location
No frills boutique style hotel with all you need in a convenient location. Staff very friendly, good breakfast. There was some construction next door but we were out when this was happening so not a problem. The tour buses (included with JR passes) stopped about 5 minutes away providing great access to the Peace Park and Atomic bomb dome, plus others. If visiting Miyajima Island (highly recommended) take the train from the train station to the port and catch the JR ferry - all free with pass.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location.
Urbain Hiroshima Central lives up to its name, centrally located to everything in Hiroshima, tram stop, peace park, nightlife and shopping are all within a short walk. Room had been recently remodeled, was clean and decent size for Japan standards. Continental breakfast was adequate and free laundry was a bonus, not a luxury hotel, but definitely a great deal for a few nights in Hiroshima.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Central Hiroshima
Tourist and a hub A walk to every thing but you were central 15 min walk to most things Staff were great and English was good enough to sort out anything Breakfast was Asian but more than enough things to sort out a breakfast and good supply Hot and cold drinks at reception 24 hr for free Sauna free to use Very clean but maybe for some mattress and pillows a bit hard Small room but big enough Bathroom great with all toiletries More than happy to stay again Wifi was great

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good breakfast
Greatly enjoyed our stay. It's not too far from the Atomic Bomb museum. Lots of shops in the neighborhood. They have a very good breakfast.

10/10 Excellent

Izabela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Unfortunately accidentally booked a smoking room which was not ideal as the lingering smell of cigarettes made me feel a bit sick
Stayed 1 night in Mar 2018

10/10 Excellent

VB, Australia

Liked: Cleanliness, staff & service, room comfort
Great Location
Great Location. 15 mins walk to station and dome. Great staff. Complimentary traditional Japanese breakfast.
Stayed 1 night in Mar 2018

8/10 Good

rapinvan, Vancouver, BC

Liked: Cleanliness
Business hotel with breakfast
The hotel is not too far using the streetcar and a few mins walk. The hotel signage is not big so you might miss it. The rooms are probably standard Japanese sizes so quite small. The clientele seems to be business people. It was great to have breakfast included and non-alcoholic drinks available 24-7. For a short stay in Hiroshima, it’s good esp as the Hiroshima Museum and Peace park are within reasonable walking distance.
Stayed 1 night in Jan 2018

8/10 Good

Joel, Miami, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to main attractions
The staff was incredibly courteous and they speak English! Also, the hotel has free breakfast included and a bath house. I will definitely stay here again.
Stayed 3 nights in Jan 2018

8/10 Good

RV, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good facilities
Very clean hotel, good breakfast, nice helpful staff. The hotel is centrally located. English is limited.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
What you would expect
Small room but that is the norm for Japan. Location central to Peach Park and station.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location and staff at Urbain Hisoshima were fantastic. Rooms were small but the free breakfast and drinks all day in the lobby was a great bonus. The staff helped us with our bike rental for the day which was a fantastic way to see the city. Only a few of the staff spoke English but they were all so friendly and willing to help.
Stayed 2 nights in Jul 2017

10/10 Excellent

Tad, Vancouver BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, excellent breakfast buffet, very clean.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Simple hotel that should meet your needs
Overall Urbain Hiroshima Central is a pretty good hotel. It's pretty basic but not too expensive and has some interesting perks. There is a drink machine in the main lobby where you can get pop, juice, tea or coffee for free at any time. The included breakfast has quite the spread, changes daily and was pretty delicious. That said the rooms were just ever so slightly... off. It was pretty comparable to other hotels we stayed at in Japan but the room layout was just slight sub-optimal. Weird problems like having the light for the bathroom be outside the bathroom. behind a door that opens outwards is just a little less than ideal. The room was bigger than some other hotels we stayed at, but had an odd arrangement so we had a harder time moving around it and not tripping over each other or our stuff. We were told about the construction work when we checked-in and were given the opportunity to use earplugs,but we did not hear any construction during our stay. The location is about a 20 minute walk from Hiroshima Station (with no JR trains nearby). It is about a 20 minute walk from the Hiroshima Peace Park and Memorials as well, so reasonably good location.

10/10 Excellent

Domino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money!
Really enjoyed our stay here. Decent sized rooms, very clean. Breakfast was good, although I am not keen on curry and noodles for breakfast, but that is a personal thing. I was more than happy with the yogurts and pastries and great drink options instead. All drinks in the lobby are free, use of the washing machine and dryer is also free! We haven't experienced that anywhere else. Really happy with this hotel.
Stayed 2 nights in May 2017

10/10 Excellent

Raman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was amazing. The room was neat and clean and very comfortable.The breakfast was super healthy. There were no processed food and plenty of choice.

10/10 Excellent

gidi, israel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, good breakfast
Good location, good breakfast, friendly staff, great value for money