Ratings based on 8 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.6 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by Y.K from Germany

素晴らしいサービス

Posted Oct 12, 2014 on Hotels
Calwから徒歩20分の位置にあり、サービスが良かったです。 サウナ、朝食付きで、夕食も美味しかったです。 飲み物(水、ジュース)も部屋についていて助かりました。
5 out of 5
Recommended
by A verified traveler

Comfortable hotel in an idyllic location

Posted Sep 26, 2014 on Hotels
The hotel was quite nice, reasonably priced and in a great (secluded) location.
5 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Sep 13, 2014 on Hotels
2 out of 5
Recommended
for Families
by Gabriela Reis from Rio de Janeiro, Brasil

Ao lado do Kloster Hirsau!

Posted Aug 23, 2014 on Hotels
O hotel fica em Hirsau, cerca de 1 hora de Stuttgart. Como fui a um show no Kloster Hirsau (antigo monastério), que fica ao lado do hotel, foi uma ótima localização, e também a única opção de hotel na região (outros hotéis ficam em Calw, cidade cerca de 30 minutos de Hirsau). A cidade não tinha nenhum restaurante por perto aberto! Só o restaurante do hotel, que é caríssimo e não tem muitas opções. Alguns atendentes não sabem falar inglês muito bem, e o cardápio está todo em alemão! Não souberam explicar direito o que era cada prato. O café da manhã é a parte, por 15 euros! E não tem nada por perto, ou seja, é superfaturado por não ter concorrência. Ao fechar a conta, a atendente do hotel se enrolou para passar o cartão, um Visa Travel Money, que, segundo ela, nunca tinha visto antes um cartão desse!!?? Disse que a máquina do cartão dela só passava cartão com chip (sendo que fiz uma compra no free shop do aeroporto de Stuttgart com o mesmo cartão na mesma máquina...). Enfim, acabei tendo que pagar em dinheiro, o que não havia sido planejado. Um hotel que se diz 4 estrelas ter um atendimento desse é decepcionante! Sugiro que melhorem o seu atendimento aos clientes.
4 out of 5
Recommended
by flutefrog

This traveler left a rating score only Posted Jun 10, 2014 on Hotels
5 out of 5
Recommended
by GCS Travel from Geneva

quiet relaxing place

Posted Jun 8, 2014 on Hotels
Hotel very sympatic and quiet perfect for a relaxing weekend away from allday trouble
4 out of 5
Recommended
by HK from Radolfzell

jederzeit wieder

Posted Mar 22, 2014 on Hotels
Komfortables Hotel - serviceorientiertes freundliches Team, gutes Restaurant.Jederzeit zu empfehlen
2 out of 5
by A verified traveler from California, USA

Great hotel with rude staff

Posted Aug 9, 2011
I visted this area for a concert and the hotel is right next to the venue. There is nothing in this remote area even close to this hotel except the old church complex where famous artists come to perform. You can tell there has been money put into this hotel, as the hotel facilities are great! The problem is that people make the hotel a good experience or bad and this hotel's staff is rude! First, booking this room six months in advance I requested a smoking room and the hotel is smoke free, fine. There are rooms with balconies and that would have been just fine with me, but no one cared to even accomodate me and put me in very small room where I had to take a elevator down and go outside and that was very difficult. The main problem is the resturant staff. There are three witches that work the breakfast and they could not even care to seat me in the morning. I sat at a dirty table and not one of these witches came to clean the table or ask if I wanted any coffee. I had to take eating knifes and fork from another table and after twenty minutes I had to get up and ask for coffee. Even then, these three witches are only interested in walking around and talking between themselves. Although, ironically, they take good care of the German guests, but not foreigners! After thirty minutes, I finally had to get up and yell at them to get me coffee. This is the same for the dinner staff at night. For a expensive hotel, I thought that the staff would be better! Bad experience!!