Arrived at the hotel, everything was great, had a normal room for 2, got an immediate free upgrade to junior suite.
Staff were polite and the language barrier was not an issue, most spoke fluent or broken english, that is if you don't speak French or Arabic.
Only downside is the private taxis who haggle you trying to sell you trips to here their and everywhere.
But its all clean fun.
Recommend this hotel to anyone who has never been to Marrakesh.
Only downside is to this hotel that its showing its age, other than that its a okay hotel.
Traveller from UK
Located in Hivernage, this spa hotel is within 1 mi (2 km) of Place du 16 November, Jamaa el Fna, and Palais des Congres …More
position of hotel within walking distance of very busy medina making it an excellent location for sightseeing and relaxing. rooms smaller than expected but very clean and comfortable with all necessary facilities. very impressed with beautiful well kept gardens and clean and well maintained public areas.
Traveller from welsh valleys
Located in Hivernage, this luxury resort is within 1 mi (2 km) of Bab El Djedid, Jamaa el Fna, and Koutoubia Minaret. Palais …More
For a 5* hotel you would expect luxury rooms, big and glamorous, was no slippers the tiles in the bathroom were coming off, stayed 5 nights with my wife and son, nothing for kids to do and hamam packages were expensive.
Traveller from uk
Located in Hivernage, this luxury hotel is within 1 mi (2 km) of Royal Tennis Harti, Palais des Congres, and Menara Gardens …More
Near central Marrakech, the Hivernage section of the city is the site where many luxury villas were built during the French protectorate. Also in the area are the Menara Gardens, surrounding a large man-made lake and popular with both locals and visitors. The gardens feature several orchards of palm, olive, and fruit trees and offer an oasis from Morocco's desert heat.