Superior Room, 1 Queen Bed, No Windows | Select Comfort beds, minibar, in-room safe, desk

Reviews of Elios Hotel

3 out of 5
Elios Hotel
231-233-235 Pham Ngu Lao Street, District 1, Ho Chi Minh City

Reviews

8.4

Very Good

Rating 10 - Excellent. 367 out of 993 reviews" "
Rating 8 - Good. 466 out of 993 reviews" "
Rating 6 - Okay. 122 out of 993 reviews" "
Rating 4 - Poor. 23 out of 993 reviews" "
Rating 2 - Terrible. 15 out of 993 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Connie

Disliked: Cleanliness, staff & service, property conditions & facilities
Mean staff. Food is greasy. Restaurant music is too loud.
Stayed 1 night in Jan 2024
Response from Elios Hotel on Mar 19, 2024
Thank you so much for your kind support. We look forward to welcoming you again.

8/10 Good

Dinh Nghia, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really nice and helpful. Room is clean and location is very convenient.
Stayed 1 night in Jan 2024
Response from Elios Hotel on Feb 8, 2024
Thank you so much for your kind support. We look forward to welcoming you again.

8/10 Good

Tom, Renton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Dec 2023
Response from Elios Hotel on Feb 8, 2024
Thank you so much for your kind support. We look forward to welcoming you again.

8/10 Good

harpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Elios hotel on Jan 19, 2024
Thank you so much for your kind support. We look forward to welcoming you again.

8/10 Good

Lac

Stayed 2 nights in Jan 2024
Response from Elios hotel on Jan 19, 2024
Thank you so much for your kind support. We look forward to welcoming you again.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Clean, affordable, good value for what you pay
Rooms were clean and service and staff were responsive and very nice. The designs of the room is on the older side (as others have mentioned), but we were pleasantly surprised (and pleased) with the size of the triple deluxe room that had a large window. The location is ideal if you want to be in the heart of District 1 and the walking street - it is an extremely lively and busy area with lots of car & motorbike and foot traffic, so it can be chaotic right outside and quite noisy - luckily we were on the 8th floor so street noise wasn’t as much of an issue and it was nice to have a view of the park outside. Cons: The hotel was a bit hot temperature wise, and we wished the AC in our room was stronger, given hot temps in HCMC. The shower had poor water pressure, and the layout of the shower head and bath tub was a bit awkward. Not all the plugs worked and we wished that more plugs were in more accessible places in the room as we had 3 people needing to charge devices/use outlets. It wasn't anything too luxurious or over the top concierge service. Given the affordable price/value, Elios is a good value for what you pay, and an overall solid place to stay!
Stayed 7 nights in Dec 2023
Response from Elios hotel on Jan 19, 2024
Thank you so much for your kind support. We look forward to welcoming you again.

6/10 Okay

Andy

Stayed 1 night in Dec 2023
Response from Elios hotel on Jan 19, 2024
Thank you so much for your kind support. We look forward to welcoming you again.

10/10 Excellent

Tai

Stayed 4 nights in Dec 2023
Response from Elios hotel on Jan 19, 2024
Thank you so much for your kind support. We look forward to welcoming you again.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in the heart of Saigon
Great small hotel that’s simple yet very conveniently located. Take bus 109 from the airport and they will drop you off right by the park and hotel is literally two minutes across the street. Rooms are small yet have everything you need: coffee pot w coffee, comfy bed, nice shower and rooms have been updated. The staff is very professional, friendly and willing to help at all times. Would definitely stay here again!
Stayed 1 night in Dec 2023
Response from Elios Hotel on Dec 24, 2023
Thank you so much for your kind support. We look forward to welcoming you again.

10/10 Excellent

tuan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Dec 2023
Response from Elios Hotel on Dec 24, 2023
Thank you so much for your kind support. We look forward to welcoming you again.

8/10 Good

Ha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Elios hotel on Nov 23, 2023
Thank you so much for your kind support. We look forward to welcoming to welcoming you again.

10/10 Excellent

Seng Awng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near the walking street and tons of options to roam around. Easy to find travel agencies and pick up is a plus. Not too noisy though. Breakfast is a definite perks.
Stayed 1 night in Nov 2023
Response from Elios hotel on Nov 23, 2023
Thank you so much for your kind support. We look forward to welcoming to welcoming you again.

10/10 Excellent

Tai

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient of traveling to Nha Trang by limousine bus.
Stayed 2 nights in Nov 2023
Response from Elios hotel on Nov 16, 2023
Thank you so much for your kind support. We look forward to welcoming you again.

6/10 Okay

Donna

Stayed 2 nights in Nov 2023
Response from Elios hotel on Nov 16, 2023
Thank you so much for your kind support. We look forward to welcoming you again.

10/10 Excellent

Lemy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful, comfortable. Excellent location
Stayed 2 nights in Oct 2023
Response from Elios hotel on Nov 6, 2023
Thank you so much for your kind support. We look forward to welcoming you again.

10/10 Excellent

Lemy

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are very polite and helpful. Excellent service. I would recommend friends and family to stay at this hotel
Stayed 2 nights in Oct 2023
Response from Elios hotel on Oct 31, 2023
Thank you so much for your kind support. We look forward to welcoming you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Location very good hotel was clean just to note our original room booked had no windows so we upgraded, Had a window not very large but ok the room had a very large bed bigger then king could sleep 3 this means less room space only had 1 night table no lights around the bed could use more space for 2nd luggage placement,AC unit close to bed can feel the airflow even on low best to leave it on oscillating, Bathroom was good large shower water pressure good can use better lighting around mirror,Breakfast served at the upper level very good all other food ordered very good service staff helpful and courteous, View from upper level and seating outside very good,
Stayed 1 night in Oct 2023
Response from Elios hotel on Oct 29, 2023
Thank you so much for your kind support. We look forward to welcoming you again.

8/10 Good

Marguerite

Traveled with family
Liked: Staff & service
Room size was a bit tight ! Buffet breakfast was excellent to make up for room. Breakfast staff was friendly and helful. Location was convenient although hectic, Sidewalk is almost non existent . We would come back again !
Stayed 10 nights in Oct 2023
Response from Elios hotel on Oct 23, 2023
Thank you so much for your kind support. We look forward to welcoming you again.

8/10 Good

Thanh Ngan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Elios hotel on Oct 18, 2023
Thank you so much for your kind support. We look forward to welcoming you again.

8/10 Good

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
It was just in a good location
Stayed 1 night in Sep 2023
Response from Elios hotel on Sep 21, 2023
Thank you so much for your kind support. We look forward to welcoming you again.

10/10 Excellent

AJU

Liked: Cleanliness, staff & service, property conditions & facilities
Great place w super friendly and courteous staff. Great location in the heart of lots of stuff
Stayed 5 nights in Sep 2023
Response from Elios hotel on Sep 19, 2023
Thank you so much for your kind support. We look forward to welcoming you to our hotel.

10/10 Excellent

AJU

Stayed 3 nights in Sep 2023
Response from Elios hotel on Oct 4, 2023
Thank you for your kind support. We look forward to welcoming you again.

10/10 Excellent

AJU

Liked: Amenities
This is a great little hotel located in a fantastic area. The free buffet breakfast is solid.
Stayed 3 nights in Sep 2023
Response from Elios hotel on Sep 11, 2023
Thank you so much for your kind support. We look forward to welcoming you again.

10/10 Excellent

AJU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Elios hotel on Oct 29, 2023
Thank you so much for your kind support. We look forward to welcoming you again.

8/10 Good

Thanh Ngan

Stayed 3 nights in Aug 2023
Response from Elios hotel on Aug 13, 2023
Thank you so much for your kind support. We look forward to welcoming you again.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Elios hotel. on Jul 25, 2023
Thank you so much for your kind support. We look forward to welcoming you again.

10/10 Excellent

Samil, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jun 2023
Response from Elios hotel on Jun 26, 2023
Thank you so much for your kind support. We look forward to welcoming you again.

10/10 Excellent

Si

Stayed 1 night in Jun 2023
Response from Elios hotel on Jul 7, 2023
Thank you so much for your kind support. We look forward to welcoming you again.

10/10 Excellent

Si

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2023
Response from Elios hotel on Jun 16, 2023
Thank you so much for your kind support. We look forward to welcoming you again.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Great location, clean, comfortable get 2keys.
Accommodations are good. Only received 1 card, so return to warm room everytime and wait for AC. Bathtub needs repairs. Location is great. Service is great.
Stayed 1 night in May 2023
Response from Elios Hotel on Jun 3, 2023
Thank you so much for your kind support. We look forward to welcoming you again.

8/10 Good

Ryohei

Stayed 1 night in May 2023
Response from Elios hotel on Jun 16, 2023
Thank you so much for your kind support. We look forward to welcoming you again.

8/10 Good

James

Liked: Cleanliness, staff & service
The location provides easy access to many activities. Tourism offices are near by
Stayed 12 nights in Apr 2023
Response from Elios hotel on May 17, 2023
Thank you very much for your kind support. We look forward to welcoming you again.

10/10 Excellent

francis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the front desk lady named NHUNG . AND HENRRY. Nice . Friendly. Helpful. Highly recommend to you
Stayed 4 nights in Apr 2023
Response from Elios hotel on Apr 23, 2023
Thank you so much for your kind support. We look forward to welcoming you again.

10/10 Excellent

Tegan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful! The room was in excellent condition and had great facilities. As a so traveller it suited me perfectly.
Stayed 1 night in Apr 2023
Response from Elios hotel on Apr 23, 2023
Thank you so much for your kind support. We look forward to welcoming you again.

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frequent Customer
Area is busy spot for foreign travelers but perfect for seeing a lot. Have used this hotel several times. Always helpful and has a great breakfast view.
Stayed 1 night in Jan 2023
Response from Reservation on Jan 31, 2023
Thank you so much for your kind support. We look forward to welcoming you again.

10/10 Excellent

Lamson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m living in San Jose, CA. The 3-star hotel was better what I expected. Clean, good furnished, great breakfast at reasonable price. If you like to have fun and city life, then you will like it.
Response from Linh Nguyen on Jan 8, 2023
Thank you so much for your praise. We look forward to welcoming you again.

10/10 Excellent

HANNY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is within walking to everything. I love the breakfast which had both Western and Vietnamese options.
Response from Linh Nguyen on Dec 24, 2022
Thank you so much for your kind support. We look forward to welcoming you again.

8/10 Good

Steve

Stayed 1 night in May 2022

10/10 Excellent

Mahendra

Stayed 2 nights in Mar 2020

6/10 Okay

Tracy

Liked: Cleanliness
Disliked: Staff & service
st unhelpful reception staff we have encountered
Hotel was ok Rooms very small Reception staff most unhelpful and quite rude and also advised room was not prepared but if we paid $10 per night they could let us have a room immediately!! Breakfast staff lovely Breakfast good Location good
Stayed 3 nights in Feb 2020
Response from Linh Nguyen on Mar 4, 2020
Thank you so much for your kind support. We look forward to welcoming you again.

8/10 Good

Nhiem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Linh Nguyen on Feb 29, 2020
Thank you so much for your kind support. We look forward to welcoming you again.

2/10 Terrible

Anshul

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Linh Nguyen on Feb 28, 2020
Our apologies for any inconvenience caused. We promise all these matters will be solved immediately.

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Linh Nguyen on Feb 25, 2020
Thank you so much for your kind support. We look forward to welcoming you again.

6/10 Okay

Glenville, Perth WA Australia

Liked: Cleanliness
Disliked: Amenities
You get what you paid for but, it was comfortable, convenient to shops and reasonably clean even no window for the room. Shower sliding door won't close, had to put a towel between it and leaking in the corner. Breakfast was good but gym was disappointing, old and congested with no spa, out of service. A pool would be nice to relax! Glenville Perth Australia....
Stayed 8 nights in Feb 2020
Response from Linh Nguyen on Feb 18, 2020
Thank you so much for your kind support. We look forward to welcoming you again.

8/10 Good

Spencer

Stayed 2 nights in Feb 2020
Response from Elios hotel on Nov 16, 2023
Thank you so much for your kind support. We look forward to welcoming you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Linh Nguyen on Feb 10, 2020
Thank you so much for your kind support. We look forward to welcoming you again.

8/10 Good

christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Linh Nguyen on Jan 31, 2020
Thank you so much for your kind support. We look forward to welcoming you again.

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020
Response from Linh Nguyen on Jan 13, 2020
Thank you so much for your kind support. We look forward to welcoming you again.

8/10 Good

Kathleen

Traveled with family
The location good next to night club( Bui Vien)can walking to Chill open bar rooftop, and beautiful view city at night with open rooftop Elios hotel, my room spacious, good size look out the park( my booking), only thing I don’t like they only gave out one door key ( the party of 3), anytime we left room we must take door key out disconnected the air conditioning and the room toast it again, if someone came back with out the swift card need to stopped front desk let them know you need them open the door for us( I must wait, time consuming and unconvinced......)the owner need to change and less work for his staff and less waiting time for gust coming to stay
Stayed 1 night in Jan 2020
Response from Linh Nguyen on Jan 6, 2020
Thank you so much for your kind support. We look forward to welcoming you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Linh Nguyen on Jan 2, 2020
Thank you for your kind support. We look forward to welcoming you again.