“Exceeded my expectations”
We booked a grand suite & I wasn't sure exactly what to expect as far as room configuration went. I was very pleased to find that this consisted of apartment style accommodation, with a lounge room, two bedrooms, and two bathrooms. This was a perfect set-up for our family of four. The suite was opulently furnished, and we felt quite spoiled for our last night in Vietnam, having stayed in smaller, predominately 3-star properties for the rest of our stay in Vietnam.
The reception, concierge and restaurant service was friendly, efficient and attentive. The included breakfast was substantial and delicious.
The kids loved the pool, and it was extremely inviting in the hot, humid weather. There was extensive renovation occurring to part of the hotel, alongside the pool, which caused the pool area to look quite shabby, but it will look fantastic no doubt when it is finished. Apart from aesthetics, we weren't bothered by noise or other inconvenience due to the renovations.
I highly recommend this hotel for families with children. The area is convenient for most centrally located attractions, is close to restaurants, and for shopping (reducing the amount of walking or taxi trips that kids get sick of!).
According to hotel advertising, it will become 5-star when the renovations finish (apparently end of 2011), so I don't know what will happen to prices, but at the moment the grand suite represents excellent value for money for families.