Ratings based on 426 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Man kann zu Fuß alles erreichen.

Posted Jul 27, 2015
Wir sind eine Familie,. Das Hotelzimmer war geräumig groß genug. Gutes Personal,. Swimmingpool reichen für eine Abkühlung.
1 out of 5
by A verified traveler from chicago

worst hotel in vietnam perhaps in asia

Posted Jul 26, 2015
Cons: be more polite!!!!!!!!!!
let me tell you something- this is the worse serviced hotel ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I asked for wake up call but the checkin staff "forgot" to do so bc when the front desk lady checked us in she was so "busy". I was late for my business meeting next morning. Its good thing I had my friend wake me up. When I went to front desk, the manager didn't seem to care bc I was due to check out. He even said "i said we sorry things happen you not make mistakes?" is this the treatment I receive from this 5 star hotel????????? I won't be staying here.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2015
前の宿泊者が冷蔵庫にドリアンを入れていた様で、かなり臭かったが、それを除けば言うことなし!非常に快適なホテルでした。
2 out of 5
by A verified traveler from Japan

Good location but very noisy

Posted Jul 21, 2015
Very disappointed with this hotel. Did not meet five star expectation. Breakfast terrible. Pastries were so hard and obviously not fresh. Extremely noisy at night. Not worth the money. Compared to another five star hotel we stayed at in Vietnam the Grand Saigon was terrible.
5 out of 5
Recommended
for Everyone
by A verified traveler from m

Wonderful staff

Posted Jul 16, 2015
Great service Very relaxing after a busy day sight seeing Will certainly return
1 out of 5
by A verified traveler from curacao karibik

people just work for the money

Posted Jul 15, 2015
Pros: part of the architecture outside
Cons: not possible
Location: bad only beggars all over shoe shine, sunglasses, taxi, laundry, cigarettes etc,
old-old hotel, no maintenance,some personal willing bur unable, unfriendly, bad food on terrace at the top , poor breakfast, bad-bad concierge, a.s.o. will never go there even not for free with a bonus. regards, Andy Curacao
4 out of 5
Recommended
for Couples
by A verified traveler

Excellentlocation

Posted Jul 9, 2015
Pros: Everything
Would return, good hotel in a good location. We got a good price through Expedia.
5 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Good hotel with good location to restaurants,shops

Posted Jul 9, 2015
Good spread of breakfast Good restaurants n shops within vicinity Places of interest within walking distance
4 out of 5
Recommended
for Everyone
by A verified traveler from Byron Bay Australia

great location...comfy bed, clean, friendly staff.

Posted Jul 9, 2015
Pros: location/staff
Cons: Chef
Location: Loads to do and see even if you don't stray off this street.
Loved staying at the Grand, clean, convenient location, helpful staff. the only thing I would suggest as much as I hate to rubbish this hotel is, do yourself a favour and don't wast your money on eating there, breakfast buffet great, but do go out for food. Its amazing out there.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 1, 2015
立地は抜群でした どこにいくにも徒歩で行かれるので便利でした また付いている朝食も驚くべきバラエティで満足 スタッフもフレンドリーでよかったです