Ratings based on 369 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Sydney, Australia

Not what we paid for.

Posted Apr 14, 2015
On arrival, staff attempted to charge us for having a second person in the room despite having paid for two people. Paid for a room in the new tower - we were given a room in the old section surrounded by rooms being renovated. Despite being a non smoking room, the cigarette smell from room next door was seeping under the connecting room door. Exceptionally busy and consequently inattentive staff. Do not recommend this hotel - there are far better in Ho chi minh for a similar price!
2 out of 5
by A verified traveler

Nice enough...

Posted Apr 13, 2015
Pros: location
Cons: include more in your rate...
Location: just fine
decent location but felt that there was an extra charge for everything. staff were friendly, and in one case exceptionally helpful tracking down a mobile phone left in a taxi, but management seemed to have very strict guidelines and i felt 'nickel and dime'd'
4 out of 5
Recommended
for Everyone
by A verified travelerfrom b

Don't come here with a Viet girlfriend

Posted Apr 5, 2015
The hotel is genuinely a classic building with a good Reno. Pool only good for a dip but a good option to have. They seem to be hung up on local morals around non married guests.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 3, 2015
Central location with all of the amenities one can need including business center, restaurants, bar with a view and airport transportation and extensive breakfast buffet. One can easily walk to shopping malls, shops, restaurants, some nightlife including the Opera House, Sax and Jazz and the Hard Rock and sights. There are even two Starbucks within a couple of blocks, as well as 24 hour convenience stores across the street.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom usa

All around great hotel

Posted Mar 16, 2015
Pros: Nothing was really negative
Cons: adjusting the shower water temp was little challange
Location: Near every think
Great location, clean and comfortable room, nice staf, great breakfast and for $104 a night, it's unbeatable deal.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles, CA

Nice hotel close to everything in downtown Saigon

Posted Feb 23, 2015
We travel to Saigon very often; this time we stayed three nights at The Grand Saigon Hotel. It turned out this is the best hotel so far for us. You will be happy if you stay here.
2 out of 5
by A verified travelerfrom Canberra

Great Location

Posted Feb 9, 2015
Pros: location
Cons: service, staff responsiveness, rooms
That's about all I can say. This was our most expensive accommodation option while in Vietnam and we expected a great end to our holiday. Staff were very unresponsive, too busy to lift there heads at the reception desk to say hi or to notice our arrival. Far too busy to offer to take our bags to our room - we did it our self even though it was a long way. The room we had booked was a two bedroom suite - it was in the antique wing the living area, one bedroom and the bathroom had no windows so it was a bit like a closed box with no external views for what we paid we expected more. Every time we asked for directions/information/can you confirm our flights it was all too hard and it was always put back on us to find the solution. When we checked out there was no offer to collect our bags or help us get a cab to the airport. Overall all these things matter more than location and for these reasons I would not stay there again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom melbourne, australia

Clean & quirky

Posted Feb 2, 2015
Pros: Clean
Cons: Bit dated, but cannot be helped.
Location: Lots! Jaspers coffee across the road awesome!
Brief stay, but good location, & clean. Happy with choice, stayed also in the continental, the grand is much much better.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom paris

satisfait

Posted Jan 29, 2015
Hotel très propre ,bien placé Je le recommande Le petit déjeuner est copieux ,il est situé dans une très belle avenue ,les chambres sont grande propre et belle La piscine est propre
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle USA

Great hotel, great location

Posted Jan 26, 2015
Stayed here for a few days, location is perfect. Great room with a historic feel to it. I'll be staying here any time I come back.