Ratings based on 369 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
by A verified travelerfrom Sydney, Australia
Not what we paid for.Posted Apr 14, 2015
On arrival, staff attempted to charge us for having a second person in the room despite having paid for two people. Paid for a room in the new tower - we were given a room in the old section surrounded by rooms being renovated. Despite being a non smoking room, the cigarette smell from room next door was seeping under the connecting room door. Exceptionally busy and consequently inattentive staff. Do not recommend this hotel - there are far better in Ho chi minh for a similar price!
by A verified traveler
Nice enough...Posted Apr 13, 2015
Cons: include more in your rate...
Location: just fine
decent location but felt that there was an extra charge for everything. staff were friendly, and in one case exceptionally helpful tracking down a mobile phone left in a taxi, but management seemed to have very strict guidelines and i felt 'nickel and dime'd'
for Everyoneby A verified travelerfrom b
Don't come here with a Viet girlfriendPosted Apr 5, 2015
The hotel is genuinely a classic building with a good Reno. Pool only good for a dip but a good option to have. They seem to be hung up on local morals around non married guests.
for Everyoneby A verified traveler
Posted Apr 3, 2015
Central location with all of the amenities one can need including business center, restaurants, bar with a view and airport transportation and extensive breakfast buffet. One can easily walk to shopping malls, shops, restaurants, some nightlife including the Opera House, Sax and Jazz and the Hard Rock and sights. There are even two Starbucks within a couple of blocks, as well as 24 hour convenience stores across the street.
for Everyoneby A verified travelerfrom usa
All around great hotelPosted Mar 16, 2015
Pros: Nothing was really negative
Cons: adjusting the shower water temp was little challange
Location: Near every think
Great location, clean and comfortable room, nice staf, great breakfast and for $104 a night, it's unbeatable deal.
for Everyoneby A verified travelerfrom Los Angeles, CA
Nice hotel close to everything in downtown SaigonPosted Feb 23, 2015
We travel to Saigon very often; this time we stayed three nights at The Grand Saigon Hotel. It turned out this is the best hotel so far for us. You will be happy if you stay here.
by A verified travelerfrom Canberra
Great LocationPosted Feb 9, 2015
Cons: service, staff responsiveness, rooms
That's about all I can say. This was our most expensive accommodation option while in Vietnam and we expected a great end to our holiday. Staff were very unresponsive, too busy to lift there heads at the reception desk to say hi or to notice our arrival. Far too busy to offer to take our bags to our room - we did it our self even though it was a long way. The room we had booked was a two bedroom suite - it was in the antique wing the living area, one bedroom and the bathroom had no windows so it was a bit like a closed box with no external views for what we paid we expected more. Every time we asked for directions/information/can you confirm our flights it was all too hard and it was always put back on us to find the solution. When we checked out there was no offer to collect our bags or help us get a cab to the airport. Overall all these things matter more than location and for these reasons I would not stay there again.
for Everyoneby A verified travelerfrom melbourne, australia
Clean & quirkyPosted Feb 2, 2015
Cons: Bit dated, but cannot be helped.
Location: Lots! Jaspers coffee across the road awesome!
Brief stay, but good location, & clean. Happy with choice, stayed also in the continental, the grand is much much better.
for Everyoneby A verified travelerfrom paris
satisfaitPosted Jan 29, 2015
Hotel très propre ,bien placé Je le recommande Le petit déjeuner est copieux ,il est situé dans une très belle avenue ,les chambres sont grande propre et belle La piscine est propre
for Everyoneby A verified travelerfrom Seattle USA
Great hotel, great locationPosted Jan 26, 2015
Stayed here for a few days, location is perfect. Great room with a historic feel to it. I'll be staying here any time I come back.