Ratings based on 76 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Friendly staff

Posted Aug 13, 2014
Conveniently located. Very easy access to the attractions. Staff at the hotel extremely helpful and friendly. Definitely recommend staying there.
4 out of 5
Recommended
by pastamama from New Zealand

Super comfotable bed

Posted May 14, 2014 on Hotels.com
Nice location, super comfortable bed & linen& pillow. Especially doormen were very friendly & helpful, they always helped us with great smile. They sorted out everything.
4 out of 5
Recommended
for Business Travelers
by Alex from CA

Perfect location

Posted May 11, 2014 on Hotels.com
You will be close to everything and anything without having to pay a high price
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic

Posted May 4, 2014
Cons: Nothing
The staff are fantastic, rooms high spec, pillows amazing, great location and good value for money.
5 out of 5
Recommended
for Everyone
by Ami from Hanoi

The Best in HCMC

Posted Apr 15, 2014
Pros: Everything a hotel should be, this one is. Top notch.
Location: Close to the old Church and not far from the Opera House.
Everything about my stay at the Intercon was wonderful. Great room. Great view. Great service. Great location. I have been to HCMC many times and stayed at many hotels. Next time I will simply come back here.
Comment from Hotel Management
Apr 17, 2014 by Thao Hoang, Hotel Management
Dear Ami, Warmest greetings from Saigon! Thank you very much for staying with us and share your feedback, we really appreciate it. We look forward to welcoming you back to our hotel in the near future. Your sincerely, Thao Hoang Director of Marketing & Communications
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Posted Apr 14, 2014 on Hotels.com
Comment from Hotel Management
Jun 21, 2014 by Thao Hoang, Hotel Management
Dear valued guest, Thank you very much for your time to rate for us, we do hope you enjoyed our services and facilities. We look forward to welcoming you back to our hotel in the near future. Your sincerely, Thao Hoang Director of Marketing & Communications
5 out of 5
Recommended
for Everyone
by M from Miami

Exceeded expectations

Posted Mar 29, 2014
Pros: Pretty much everything.
Cons: Nothing I can think as of right now.
From the airport pickup to getting into my room, the experience was seamless. The staff absolutely delightful, they were abundantly graceful and courteous ... The room was impeccable in every aspect, comfort, cleanliness, amenities etc. restaurant was fantastic at every meal... I am a fierce devotee of Shangri-La for over 12 years now, but this latest experience with Intercon may make me reconsider and use IHG as another option for us. Well done Saigon!
Comment from Hotel Management
Mar 31, 2014 by Thao Hoang, Hotel Management
Dear M, Warmest greetings from Saigon, Vietnam! Thank you very much for staying at our hotel and spending your time to rate and share your review! We really appreciate it. We're also glad to understand that you enjoyed our facilities as well as service during your stay. We look forward to welcoming you back to our hotel in the near future. Yours sincerely, Thao Hoang Director of Marketing & Communications
Comment from Hotel Management
Mar 31, 2014 by Thao Hoang, Hotel Management
Dear M, Warmest greetings from Saigon, Vietnam! Thank you very much for staying at our hotel and spending your time to rate and share your review! We really appreciate it. We're also glad to understand that you enjoyed our facilities as well as service during your stay. We look forward to welcoming you back to our hotel in the near future. Yours sincerely, Thao Hoang Director of Marketing & Communications
3 out of 5
Recommended
for Families
by oobs14 from Singapore

Below expectations!

Posted Mar 27, 2014 on Hotels.com
Concierge was very efficient and friendly. They helped to inform the 24hour clinic when my niece needed medical attention. We booked rooms with breakfast, however, the hotel staff insisted the rooms do not come with breakfast. Reception was not helpful and forthcoming. We realised the internal operations is not watertight. Reception informed us we have wireless connection, however, the IT Helpdesk could not confirm and assist us. The service here was very much different from Intercontinental Hanoi. In comparison, we felt the staff in Hanoi were very well trained to make the guest feel right at home.
Comment from Hotel Management
May 31, 2014 by Thao Hoang, Hotel Management
Dear valued guest, Thank you very much for your valuable feedback about your stay that was not fulfilled. We'll definitely look into the communication process within our operation departments to ensure your next visit is a better one. We look forward to welcoming you back to our hotel in the near future. Yours sincerely, Thao Hoang Director of Marketing & Communications
5 out of 5
Recommended
for Business Travelers
by yokat from Canada

Too bad, too short.....

Posted Mar 24, 2014
Pros: Staff at check-in offered Intercontinental Hotel membership some coukd have access to free Wi Fi
Very short stay,arrived at 12 midnight, left at 9am. Guests in adjacent room were very noisy throughout the night.
Comment from Hotel Management
Apr 3, 2014 by Thao Hoang, Hotel Management
Dear valued guest, Thank you very much for choosing InterContinental Asiana Saigon for your short visit to Ho Chi Minh City! We hop you'd have more time on your next visit to enjoy our full services and facilities. We look forward to welcoming you back to our hotel in the very near future. Sincerely yours, Thao Hoang Director of Marketing & Communications
5 out of 5
Recommended
for Getaway With Friends
by Keenscarlet from Cardiff

Excellent

Posted Mar 20, 2014 on Hotels.com
Can't fault the service and hotel. Highly recommended.
Comment from Hotel Management
May 31, 2014 by Thao Hoang, Hotel Management
Dear Keenscarlet, Thank you very much for rating our hotel and sharing your feedback! Being part of the international InterContinental Hotels and Resorts brand, InterContinental Asiana Saigon committed to offer Guest Hotels Guests Love through our services and facilities. We look forward to welcoming you back to our hotel in the near future. Sincerely yours, Thao Hoang Director of Marketing & Communications
Comment from Hotel Management
May 31, 2014 by Thao Hoang, Hotel Management
Dear Keenscarlet, We're so happy to have your great compliment! Being one of the leading hotels in Saigon, Vietnam, we committed to enhance our visitors' trip experience with our best services and facilities. We look forward to welcoming you back to our hotel in the near future. Thank you very much. Sincerely yours, Thao Hoang Director of Marketing & Communications