Aerial view

Reviews of Silverland Yen Hotel

4 out of 5
Silverland Yen Hotel
73-75 Thu Khoa Huan st, Ben Thanh Ward, District 1, Ho Chi Minh City

Reviews

9.4

Exceptional

Rating 10 - Excellent. 564 out of 798 reviews" "
Rating 8 - Good. 188 out of 798 reviews" "
Rating 6 - Okay. 30 out of 798 reviews" "
Rating 4 - Poor. 7 out of 798 reviews" "
Rating 2 - Terrible. 9 out of 798 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - within walking distance of quite a view attractions in D1, and excellent staff and service. Afternoon tea and free breakfast were also perks we utilized when crunched for time.
Stayed 3 nights in Mar 2024
Response from Silverland Yen on Apr 14, 2024
Dear Mr. Anthony,Warmest greetings from Silverland Yen Hotel ! Thank you for taking to sharing your experiences during your stay.It is wonderful to know that you enjoyed our location, services, our staff and all facilities provided here. Delivery the excellent services with heart always is the goal we force to achieve day by day, and your satisfaction is our reward of motivation. Once again, thank you and on behalf of the team, we look forward to welcoming you back in the near future.Warm regards,Luan Ho (Mr.)Senio Guest Relation Officer

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located a short walk from the market and the staff are super lovely and friendly. There is a small pool on the roof with a great view of the skyline.
Stayed 3 nights in Mar 2024
Response from Silverland Yen on Apr 14, 2024
Dear Mr James,Thank you very much for sharing your positive experience on Expedia. We are very happy to learn that you had a fantastic time in our hotel. I will pass your compliments to our staff who work very hard everyday to bring valuable experience to all hotel guests. Once again, thank you for staying with us and your valuable feedback, we look forward to welcoming you back. Warm regards,Luan Ho (Mr.)Senior Guest Relation Officer

6/10 Okay

Roger

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wanted to like the Silverland Yen but it fell short. Staff are great however the Executive room had terrible acoustics, was noisy from interior noise, gym directly sharing a wall, doorbells in not the best places and overall not sound insulated. Not the best way when landing in HCMC. Breakfast buffet was nice, rooftop pool small and crowded but again the staff were very nice.
Stayed 3 nights in Mar 2024
Response from Silverland Yen on Apr 8, 2024
Dear Mr. Roger,Thank you for sharing your experience regarding your recent stay with us. We’re delighted to hear you enjoyed the breakfast and found our staff great and very nice. However,on behalf of the entire team, we apologize for the inconvenience caused by some noisy from the gym and some issue which made your stay uncomfortable and did not meet your expectation. Please note that your feedback will be shared to concerned department for better improvement.To better accommodate our visitors, I assure you that I will be looking into each point that you have made and try our best to fullfill our guests satisfaction. We appreciate your understanding and hope to have the chance to provide you with a more comfortable and enjoyable stay in the future.Warm regards, Luan Ho (Mr.)Senior Guest Relation Officer

2/10 Terrible

Bhupinder, Singapore

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Poor aircon. Hard time sleeping in room. Won't book this hotel again
Stayed 1 night in Apr 2024
Response from Silverland Yen on Apr 8, 2024
Dear Mr. Bhupinder,Warmest greetings from Silverland Yen Hotel! Thank you for taking your time to give us your valuable comment about your recent stay at our hotel.On behalf the entire team, we apologize for the inconvenience caused by the poor air condition makes your sleeping is not well. To better accommodate our visitors, we assure you that we will be looking into each point that you have made and try our best to fullfill our guests satisfaction. We appreciate your understanding and hope to have the chance to provide you with a more comfortable and enjoyable stay in the future.Best regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing, great detailed to attention, laundry, service, excellent food, and an amazing pool and a very special thanks to the management and Mrs. Leakena, and Mr. Kim chhen for a wonderful experience, some of the greatest staff that I have ever encountered. WE WILL BE BACK.
Response from Silverland Yen on Apr 1, 2024
Dear Mr Jeremy,Warmest greetings from Silverland Yen Hotel! Thank you for such a wonderful review about your recent stay at our hotel.We are thrilled to know that we met your expectation, and you were impressed with our hotel facilities and services. We are always committed to providing the highest quality of service and accommodation to each and every one of our guests. I will make sure that your compliments will be shared among our associates to motivate them to work hard and harder.I hope that we will have another chance to welcome you back to our hotel in the future. Warm regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Excellent

Jeremy, Sacramento

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it will come back.
Stayed 2 nights in Mar 2024
Response from Silverland Yen on Mar 28, 2024
Dear Mr/Ms. Jeremy, Greetings from Silverland Yen Hotel. Thank you for taking the time to share your stay experience at our hotel.Our pleasure to receive your compliment and positive feedback about your recent stay. We are looking forward to welcoming you back upon your next visit to Saigon. Have a good time! Warm regards, Luan Ho (Mr.)Senior Guest Relation Officer

8/10 Good

Danh

Stayed 3 nights in Mar 2024
Response from Silverland Yen on Apr 18, 2024
Dear Mr. Danh,Thank you for sharing your feedback. Our pleasure to receive your positive feedback about your recent stay.We look forward to making your next stay even more magical than your recent stay, welcome back soon !Warm regards,Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in District 1. Walkable to most attractions and many local eateries. Clean rooms. Rooftop pool with a bar and a 2 for 1 happy hour each day at 5pm. Breakfast is not included and pretty basic. We opted for the breakfast bahn mi that a lady was making on the street just around the corner for 1.50! Staff is very attentive and welcoming.
Stayed 3 nights in Mar 2024
Response from Silverland Yen on Mar 28, 2024
Dear Mr/Ms. Deborah, Thank you for taking your time to share a wonderful review about your recent stay at Silverland Yen Hotel. We are thrilled to hear that you all enjoyed your stay with us.As we strive to provide the best services to meet our guest expectation. The team is most grateful for those compliments, so I will make sure that your compliments will be shared among our associates to motivate them to work hard and harder.Once again thank you for sharing your experience, we look forward to welcome you back in near future.Warm regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Excellent

Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Breakfast was excellent and the staff was very friendly and helpful.
Stayed 5 nights in Mar 2024
Response from Silverland Yen on Mar 28, 2024
Dear Mr/Ms Renee,Thank you for taking time to share us very positive feedback about your stay at Silverland Yen hotel.We thank for your compliments in regarding to the location, our breakfast and our staff that made your stay more comfortable.We look forward to making your next stay even more magical than your recent stay, welcome you back soon!Warm regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are so, so great and really go the extra mile. I would highly suggest Silverland Yen; we had an awesome experience!
Stayed 2 nights in Mar 2024
Response from Silverland Yen on Mar 23, 2024
Dear Mr/Ms. Patricia,Thank you very much for sharing your positive experience on Expedia. We are very happy to learn that you had a fantastic time in our hotel. I will pass your compliments to our staff who work very hard everyday to bring valuable experience to all hotel guests.Once again, thank you for your valuable feedback, we look forward to welcoming you back on your next trip.Warm regards,Luan Ho (Mr.)Senior Guest Relation Officer

8/10 Good

Wojciech

Business traveler
Liked: Cleanliness, staff & service, amenities
The only comment I have is that the hotel would use a refresh. Its amenities are dated.
Stayed 2 nights in Mar 2024
Response from Silverland Yen on Mar 17, 2024
Dear Mr. Wojciech,Thank you for taking your precious time to share your feedback regarding your recent stay with us. We would like to apologize for some issues which did not meet your expectation. Please note that your feedback will be shared to concerned department for better improvement.Once again, thank you for your valuable feedback. We hope that we will have the opportunity of welcoming you back to our property in the near future.Regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extraordinarily helpful and nice. Convenient for everything.
Stayed 6 nights in Mar 2024
Response from Silverland Yen on Mar 17, 2024
Dear Mr/Ms. Scott, Thank you for taking your precious time to share your feedback regarding your recent stay with us. Our pleasure to receive your compliment and positive feedback about your recent stay. We look forward to welcoming you back on your next trip. Thank you for choosing our hotel and we can't wait to host you again in the future.Regards, Luan Ho (Mr.)Senior Guest Relation Officer

8/10 Good

Ian

Traveled with group
Well staffed, a short walk to restaurants and spas. Breakfast was okay, nothing special. The beds were extra wide, room not lavish but good. My bathroom mirror was hung so low my entire head was cut off. :-)
Stayed 2 nights in Mar 2024
Response from Silverland Yen on Mar 13, 2024
Dear Mr/Ms Ian,Thank you for choosing Silverland Yen hotel as your destination. We thank for your compliments in regarding to our location and staffs that made your stay more comfortable. However, we would like to apologize for some issues which did not meet your expectation. Please note that your feedback will be shared to concerned department for better improvement.Once again, thank you for your valuable feedback. We look forward to making your next stay even more magical than your recent stay, welcome you back soon!Warm regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing.
Stayed 1 night in Mar 2024
Response from Silverland Yen on Mar 7, 2024
Dear Mr/Ms. Mathew,Thank you for taking your precious time to review such a positive comment about our hotel on Expedia.I am very happy to learn that you did enjoyed your stay at Silverland Yen Hotel. I will pass your compliments to our staff who work very hard everyday to bring valuable experience to all hotel guests.I do hope to see you soon on your next arrival.Warm regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Excellent

Desmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Yen hotel was fantastic as was the staff who could not do enough for you ….. the infinity pool was a lovely way of spending the late afternoon or early evening. Would definately stay again next time in HCM
Stayed 8 nights in Feb 2024
Response from Silverland Yen on Mar 7, 2024
Dear Mr/Ms Desmond,Thank you very much for staying with us at Silverland Yen hotel.We are very appreciated your nice feedback on Expedia. We're glad to know that you found our hotel as a fantastic hotel with good location and the infinity pool was a lovely way of spending the late afternoon or early evening. Many thanks again and we look forward to welcoming you back.Warm regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Excellent

Edgar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful al the time. Buffet breakfast was very good with a lot of food choices. Afternoon tea was a delight. Minibar was only free for the first day.
Stayed 3 nights in Feb 2024
Response from Silverland Yen on Feb 28, 2024
Dear Mr/Mr Edgar,Thank you for taking your time to share a wonderful review with us.I am so pleased to hear that you enjoyed your stay recently. It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all times.We wish you a great journey and hope to visit us again when you back to Ho Chi Minh city.Warm regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Excellent

Nitten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and location of this hotel made my experience in Ho Chi Minh very fun. I would not hesitate to book here again or to recommend this hotel to my friends and family. This hotel has a few nuances that I appreciated, and above all else the premises were clean and kept throughout day.
Stayed 3 nights in Feb 2024
Response from Silverland Yen on Feb 28, 2024
Dear Mr/Ms. Nitten,Thank you very much for sharing your positive experience on Expedia. We are very happy to learn that you had a fantastic time in our hotel. I will pass your compliments to our staff who work very hard everyday to bring valuable experience to all hotel guests. Once again, thank you for staying with us and your valuable feedback, we look forward to welcoming you back. Warm regards,Luan Ho (Mr.)Senior Guest Relation Officer

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location good breakfast
Stayed 3 nights in Feb 2024
Response from Silverland Yen on Feb 15, 2024
Dear Mr/Ms Susan,Thank you for taking time to share us very positive feedback about your stay at Silverland Yen hotel. We thank for your compliments in regarding to the location and our breakfast that made your stay more comfortable.We look forward to making your next stay even more magical than your recent stay, welcome you back soon!Regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Excellent

Chelsea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very helpful staff - would highly recommend!
Stayed 3 nights in Feb 2024
Response from Silverland Yen on Feb 15, 2024
Dear Mr/Ms. Chelsea,Thank you for choosing Silverland Yen hotel as your destination. We thanks for your compliments in regarding to our property and staffs who made your stay come more enjoyable.We wish you a great journey and hope to visit us again when you back to Saigon.Regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property and excellent staff
Stayed 3 nights in Jan 2024
Response from Silverland Yen on Feb 15, 2024
Dear Mr/Ms. David,Thank you very much for sharing your positive experience on Expedia. We are very happy to learn that you had a fantastic time in our hotel. I will pass your compliments to our staff who work very hard everyday to bring valuable experience to all hotel guests.Once again, thank you for your valuable feedback, we look forward to welcoming you back on your next trip.Best regards,Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Excellent

Viet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent. Location wise, you can get anywhere easily in the city. Excellent breakfast
Stayed 1 night in Jan 2024
Response from Silverland Yen on Jan 28, 2024
Dear Mr/Ms Viet,Thank you for taking your precious time to review such a positive comment about our hotel on Expedia.We are please to know you had been enjoyed your time and have a memorable experiences for all services provided.We look forward to the possibility of welcoming you back for another enjoyable stay.Best regards,Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Excellent

Rana

Traveled with group
Liked: Cleanliness, staff & service
Excellent location ,awesome staff,fulfilled all you need in a nice hotel.
Stayed 3 nights in Jan 2024
Response from Silverland Yen on Jan 27, 2024
Dear Mr/Ms. Rana,Thank you very much for sharing your positive experience on Expedia. We are very happy to learn that you had a fantastic time in our hotel. I will pass your compliments to our staff who work very hard everyday to bring valuable experience to all hotel guests.Once again, thank you for your valuable feedback, we look forward to welcoming you back on your next trip.Best regards,Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Silverland Yen on Apr 18, 2024
Dear Ms. Maria,Thank you for choosing Silverland Yen hotel for your destination.Our pleasure to receive your compliment and positive feedback about your recent stay.I do hope that we will have another chance to bring you another fantastic stay in Ho Chi Minh City.Kind regards,Luan Ho (Mr.)Senior Guest Relation Officer

6/10 Okay

KAYLIN, Edison

Liked: Staff & service
Disliked: Cleanliness
The upgrade floor is on the same floor as pool and bar but have to carry luggage up one flight of stairs. The hot water took along time to come out. Walls thin can hear loud music and neighbors. Location is good, easy walk to Ben Thanh market and Saigon square.
Stayed 1 night in Jan 2024
Response from Silverland Yen on Jan 27, 2024
Dear Mr/Ms Kaylin,Thank you for taking your precious time to share your feedback regarding your recent stay with us.We thanks for your compliments in regarding to the location that made your stay more comfortable. However, we would like to apologize for some issues which did not meet your expectation. Please note that your feedback will be shared to concerned department for better improvement. Hopefully we will once again have the opportunity of welcoming you back to our property in the near future.Regards,Luan Ho (Mr)Senior Guest Relation Officer

10/10 Excellent

Calvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Silverland Yen on Jan 18, 2024
Dear Calvin,Thank you for sharing your feedback.Our pleasure to receive your positive feedback about your recent stay.We look forward to making your next stay even more magical than your recent stay, welcome back soon !Regards,Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Excellent

Naveed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Silverland Yen on Jan 18, 2024
Dear Naveed, Thank you for such a wonderful review about your stay at our hotel.We are please to know you had been enjoyed your time and have a memorable experiences for all services provided.Hopefully we will once again have the opportunity of welcoming you back to our property in the near future.Regards, Luan Ho (Mr.)Senior Guest Relation Officer

6/10 Okay

Sheri

Liked: Staff & service
Disliked: Property conditions & facilities
Tired hotel with lots of renovations happening
Very tired tourist class hotel with noisy renovations on the 9th floor and the pool area looking like a building site. Not much luxury in this place but convenient location and lovely staff. Didn’t honour the VIP gold room upgrade or late check out.
View from roof bar
Not much of a pool but adequate for cooling down
Stayed 2 nights in Jan 2024
Response from Silverland Yen on Jan 14, 2024
Dear Sheri,Thank you for taking your precious time to share your feedback regarding your recent stay with us.We thanks for your compliments in regarding to the location and our staff that made your stay more comfortable. However, we would like to apologize for some issues which did not meet your expectation. Please note that your feedback will be shared to concerned department for better improvement.Hopefully we will once again have the opportunity of welcoming you back to our property in the near future. Regards, Luan Ho (Mr.) Senior Guest Relation Officer.

8/10 Good

Meng Jiunn

Stayed 4 nights in Dec 2023
Response from Silverland Yen on Jan 18, 2024
Dear Meng Jiunn,Thank you for taking the time to share your feedback regarding your recent stay with us.Our pleasure to receive your feedback about your recent stay.We look forward to making your next stay even more magical than your recent stay, welcome you back soon!Regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Excellent

konrad

Stayed 1 night in Dec 2023
Response from Silverland Yen on Jan 18, 2024
Dear Mr/Ms Konrad,Thank you for taking time to share us very positive feedback about your stay at Silverland Yen hotel.Our pleasure to receive your compliment and positive review. We are looking forward to welcoming you back upon your next visit to Saigon. Have a good time! Regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! Great staff! Convenient and safe place to stay. Hallway carpet is needed to be replaced.
Stayed 3 nights in Dec 2023
Response from Silverland Yen on Dec 28, 2023
Dear Mr/Ms. John,Thank you for taking your precious time to review such a positive comment about our hotel on Expedia.I am very happy to learn that you did enjoyed your stay at Silverland Yen Hotel. I will pass your compliments to our staff who work very hard everyday to bring valuable experience to all hotel guests.I do hope to see you soon on your next arrival.Regards, Mai Ngo (Ms.)Operation Manager

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Silverland Yen on Jan 28, 2024
Dear Mr/Ms Eric,Thank you for taking the time to share your feedback with us.Our pleasure to receive your compliment and positive review. We are looking forward to welcoming you back upon your next visit to Saigon. Have a good time! Regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Excellent

Sue Phay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is one of the best hotels I had experienced in HCMC. The room is super comfortable, staffs are very service-oriented. The afternoon tea provided is really good especially after a half day out in the heat. Hotel location is also fantastic and walkable to most tourist sites.
Stayed 2 nights in Dec 2023
Response from Silverland Yen on Dec 28, 2023
Dear Ms. Sue Phay,Thank you so much for your kind words and for choosing our hotel during your time in HCMC.It's wonderful to know that you found our rooms super comfortable and our staff service-oriented. We're glad you enjoyed the afternoon tea; it's great to hear that it was a refreshing treat after a day out in the heat.Providing a high level of comfort and service is always our top priority, and we are thrilled to have met your expectations.We look forward to welcoming you back on your next visit to HCMC.Regards, Mai Ngo (Ms.)Operation Manager

8/10 Good

Jami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in ho chi minh
Nice rooms, very attentive staff. Upper pool area is a little smaller than pictures indicate but still wonderful. It’s in a very nice location. Lots of shopping and exploring around the hotel.
Stayed 1 night in Nov 2023
Response from Silverland Yen on Dec 28, 2023
Dear Mr/Ms. Jami,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay at our hotel and appreciated our nice rooms and attentive staff.It's wonderful to know that you found our hotel's location favorable, with plenty of shopping and exploring opportunities nearby.We look forward to the possibility of welcoming you back for another enjoyable stay.Regards, Mai Ngo (Ms.)Operation Manager

6/10 Okay

Eugene

Traveled with group
Liked: Cleanliness, staff & service
Pool broke and there was construction noise during the day. Elevator is very slow and has an odor.
Response from Silverland Yen on Feb 15, 2024
Dear Mr/Ms. Eugene,Thank you for taking your precious time to share your feedback regarding your recent stay with us. We would like to apologize for some issues which did not meet your expectation. Please note that your feedback will be shared to concerned department for better improvement. Hopefully we will once again have the opportunity of welcoming you back to our property in the near future. Regards, Luan Ho (Mr.) Senior Guest Relation Officer.

8/10 Good

Thang

Liked: Staff & service, property conditions & facilities
Hotel is small and old looking but the inside room was clean and quiet and staffs were very nice and polite special front desk and bell men. We will come back in the future in the next trip . And special thanks Mai, front desk staff, very nice and friendly!
Stayed 13 nights in Nov 2023
Response from Silverland Yen on Dec 28, 2023
Dear Mr. Thang,Thank you for taking the time to share your experience with us. We appreciate your detailed feedback and are delighted to hear that you found the inside of our hotel clean and quiet, with a special mention of our courteous and helpful staff.We take pride in providing a clean and welcoming environment for our guests, and we are thrilled to learn that you enjoyed the service provided by our front desk and bell staff.We look forward to welcoming you back on your next trip. Thank you for choosing our hotel, and we can't wait to host you again in the future.Best regards,Mai Ngo (Ms.)Operation Manager

10/10 Excellent

Nancy

Liked: Staff & service, amenities, property conditions & facilities
Staff was very nice. Great location. Roof top pool, awesome!
Stayed 1 night in Dec 2023
Response from Silverland Yen on Dec 10, 2023
Dear Nancy,Thank you for choosing Silverland Yen hotel as your destination.We are please to know you had been enjoyed your time and have a memorable experiences for all services provided.Hope you have a great trip and will visit us again when travel bring you back to Ho Chi Minh city.Kind regards,Vy Tran (Ms.)Front Office Team leader

8/10 Good

MARK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Friendly staff. Clean
Stayed 1 night in Dec 2023
Response from Silverland Yen on Dec 10, 2023
Dear Mark,Thank you for choosing Silverland Yen hotel for your destination, and thanks for your review on Expedia.I am very happy to learn that you did enjoyed your stay at Silverland Yen. I will pass your compliments to our staff who work very hard everyday to bring valuable experience to all hotel guests.Once again thank you for sharing your experience, we look forward to welcome you back in very near future.Kind regards, Vy Tran (Ms.)Front Office Team leader

8/10 Good

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Silverland Yen on Jan 28, 2024
Dear Mr/Ms. Daryl,Thank you for staying with us and review us on Expedia.Our pleasure to receive your positive feedback about your recent stay.We look forward to welcoming you back on your next visit to HCMC.Regards, Luan Ho (Mr.)Senior Guest Relation Officer

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, but noisy as walls paper thin…. Know what I mean
Stayed 3 nights in Dec 2023
Response from Silverland Yen on Dec 10, 2023
Dear Mr. Jason,Thank you for taking your precious time to share your feedback regarding your recent stay with us.I am very happy to learn that you had good interaction with our location. However, I would like to apologize for some minor issues which did not meet your expectation. Please note that your feedback will be shared to concerned department for better improvement.Hopefully we will once again have the opportunity of welcoming you back to our property in the near future.Kind regards,Vy Tran (Ms.)Front Office Team leader

10/10 Excellent

Jack

Stayed 1 night in Dec 2023
Response from Silverland Yen on Feb 2, 2024
Dear Mr. Jack, Thank you for such a wonderful review about your stay at our hotel. Our pleasure to receive your compliment and positive feedback about your recent stay. We look forward to welcoming you back on your next trip. Thank you for choosing our hotel and we can't wait to host you again in the future.Regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great service, great rooftop pool
Brilliant 3 night stay. Perfectly located to explore District One and all its main attractions by foot. Spotless room and hotel in general. Smaller breakfast selection than other places we stayed, but food was good. We also had some lunch at the rooftop pool/jacuzzi, which is a great spot to relax and as you're so high up was reasonably quiet and peaceful. Take advantage of the beer/cocktail happy hours! We booked our airport transfers through the hotel, which was easy and cost effective. And we enjoyed all three of the restaurants we went to from their recommendations list upon arrival. Highly recommend.
Stayed 3 nights in Nov 2023
Response from Silverland Yen on Dec 1, 2023
Dear Matt,Greetings from Silverland Yen Hotel!Thank you for taking the time to share your stay experience at our hotel.It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all times.We are looking forward to welcoming you back upon your next visit to Saigon.Kind regards,Vy Tran (Ms.)Front Office Team leader

10/10 Excellent

Tam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to complain All are excellent after all I’ll recommend it to all my friends back home from state
Stayed 4 nights in Nov 2023
Response from Silverland Yen on Dec 1, 2023
Dear Tam,Thank you very much for sharing your positive experience on Expedia. We are very happy to learn that you had a fantastic time in our boutique hotel. It was our pleasure hosting you and we would be delighted to welcome you back soon again.Once again, thank you again for your valuable feedback.Best regards,Vy Tran (Ms.)Front Office (Ms.)

10/10 Excellent

Judy, va beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first stay with Silverland hotel. They did not disappoint. Kind staff from front desk to all the doorman and restaurant staff. All ready to help with a smile. Great breakfast and they also had tea service everyday with snacks and one day they even had live music. I highly recommend staying with Silverland!
Stayed 4 nights in Nov 2023
Response from Silverland Yen on Nov 20, 2023
Dear Judy,Thank you for choosing Silverland Yen hotel for your destination, and thanks for your review on Expedia.It's very kind of you to share that you enjoyed your stay with us, and I appreciate your nice words about our hospitality as well as our services provided.I do hope that we will have another chance to bring you another fantastic stay in Ho Chi Minh City.Regards, Vy Tran (Ms.)Front Office Team leader

10/10 Excellent

Judy, va beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Everything was perfect! Staff was attentive and made sure we had everything we needed. Han, Man, Thao, Phuong, tyalun made our stay perfect.
Stayed 2 nights in Nov 2023
Response from Silverland Yen on Nov 20, 2023
Dear Judy,Thank you for taking your time to share a wonderful review with us, I am so pleased to hear that you enjoyed your stay recently.It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all times.We all look forward to welcoming you again.Regards,Vy Tran (Ms.)Front Office Team leader

8/10 Good

Berenice

Traveled with partner
Liked: Cleanliness, staff & service
The staff is amiable, and they help you and answer any questions
Stayed 2 nights in Nov 2023
Response from Silverland Yen on Nov 20, 2023
Dear Benrenice,Warmest Greetings from Silverland Yen Hotel!We are happy and proud to know you had been enjoyed your time with us. The team is always strive to deliver outstanding products and professional services as local experiences and your satisfaction is a reward for all of us.Once again thank you for sharing your experience, we look forward to welcome you back in very near future.Regards,Vy Tran (Ms.)Front Office Team leader

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, close to tourist spots and eateries. It was clean and well attended; the staff were lovely, very accommodating and friendly.
Stayed 9 nights in Nov 2023
Response from Silverland Yen on Nov 17, 2023
Dear Renee,Thank you very much for staying with us at Silverland Yen hotel.I really appreciate what you thought about us and I am glad to learn that you were satisfied with our hotel services and facilities.I do hope that we will have another chance to bring you another fantastic stay in Ho Chi Minh City.Regards, Vy Tran (Ms.)Front Office Team leader

10/10 Excellent

Amanda, North Curl Curl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super responsive and accommodating when I had a cancelled flight that led to changes with my booking. Great location in the middle of everything, rooftop pool, comfortable and spacious room and really friendly and helpful staff. I used the hotel shuttle car for trips to and from the airport which made it very easy.
Stayed 2 nights in Nov 2023
Response from Silverland Yen on Nov 17, 2023
Dear Amanda,Thank you for taking the time to share your feedback regarding your recent stay with us.We thanks for your compliments in regarding to the location, rooftop pool, facilities and staffs who made your stay come more enjoyable.Once again thank you for sharing your experience, we look forward to welcome you back in very near future.Regards, Vy Tran (Ms.)Front Office Team leader

10/10 Excellent

Li

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Clayton, Dallas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 4 nights and it was a great experience. The hotel is a 3 - 10 min walk to everything - restaurants, market, museums, etc. It looks beautiful and is very clean. The hotel staff is incredibly nice! I would definitely stay here again when I come back to HCM
Stayed 4 nights in Nov 2023
Response from Silverland Yen on Nov 17, 2023
Dear Clayton,Thank you for such a wonderful review about your recent stay at our hotel.We are happy and proud to know you had been enjoyed your time with us. The team is always strive to deliver outstanding products and professional services as local experiences, and your satisfaction is a reward for all of us.We look forward to making your next stay even more magical than your recent stay, welcome back soon!Regards, Vy Tran (Ms.)Front Office Team leader

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023