Ratings based on 21 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby Lucy from UK
Good location, comfortablePosted May 20, 2014
Slept well here after a long flight. Hotel is in a good location for bars and restaurants and there are a few little shops across the road for drinks, snacks etc. Pillows smelt a little sweaty and the maid tried to come in at about 8:30am to make up room.
for Everyoneby mad traveller from qld australia
Convenient quiet city locationPosted Apr 21, 2014
Great hotel, hard bed but everything else was great, walking distance to all city locations.
for Everyoneby Vicky from NZ
Great locationPosted Apr 13, 2014
Hotel is great, close to September 23 park and Ben Tanh market. Room very clean and super quiet. Delicious breakfast with lots of choice. Friendly, helpful staff.
Recommendedby DV from Hong Kong
Nice Location, Breakfast and Bed, but POOR SERVICEPosted Dec 28, 2013 on Hotels.com
The headline says it all. Many mistakes were made by the staff. We requested missing items, then never got them. We asked for an extra bed, they promised to bring one, then said the housekeeping staff had gone home. On top of this the desk clerk was rude. Oh, the room was very dirty, dusty as well. Unless you like this kind of treatment you will want to avoid staying at this hotel.
for Familiesby HK Traveler from Hong Kong
Great Location. Nice Breakfast. But Poor ServicePosted Dec 25, 2013 on Hotels.com
My family and I stayed at this property twice during our Vietnam visit. The first time was for 3 days, and the second just for a brief stay to catch our early flight to Hong Kong. The location in district 1 is excellent. The simple buffet breakfast is nice, the beds are comfortable, but NOTHING ELSE about our stay was as it should have been. Some of the staff were rude and did not follow through on addressing our concerns and requests during both stays. The HOUSEKEEPING department is a disaster! We found dust nearly 1cm deep on horizontal surfaces in the room and wrote a note in the dust "Clean Me," but nothing was done. The air-con did not work when we arrived. It was supposedly fixed, but failed again. Finally, on the second try it was fixed properly, but the workers left quite of a pile of white dust behind that was still there several days later with our second visit. The room did not have enough supplies and towels upon arrival during both visits. On the second visit after a 7 hour bus ride from Mui Ne we walked in the room and found no extra bed for our son as ordered. They promised to deliver one then said the housekeeping staff had just gone home and they could not help us. Thank God for a king size bed in this case. The final failure was to give us a wake up call at 0300 for our trip to the airport. The call finally came at 0320. You may want to find another hotel in the area with similar advantages and a more caring, competent staff.
for Familiesby Amy from London
Pleasant StayPosted Nov 15, 2013 on Hotels.com
The hotel was centrally located and very pleasant. The breakfast buffet was great.
for Getaway With Friendsby Tina from San Francisco, USA
great location, friendly staffPosted Nov 4, 2013 on Hotels.com
excellent customer service - rooms were a bit dated but still comfortable enough. 2 beds were pushed together to make a king bed. the room doors have a security alarm that goes off if it is not shut closed all the way - found it useful and provided an extra sense of security. walking distance to tourist attractions..thought the rooms are not as new as other hotels nearby it is still great for 1 or 2 nights for the price and location.
for Business Travelersby A verified traveler
overall good hotel to stayPosted Nov 4, 2013 on Hotels.com
it was a good hotel to stay however the rooms are a bit old. The breakfast was good.
for Business Travelersby Susan from USA
Great mid range hotelPosted Oct 20, 2013 on Hotels.com
Very convenient location. Basic but comfortable room. Nice breakfast. Friendly staff.
Recommendedby Susan Hammond from USA
Posted Oct 18, 2013 on Hotels.com
Very nice hotel with friendly staff. Nice breakfast with variety of western and Vietnamese food choices.