Ratings based on 21 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
100% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Lucy from UK

Good location, comfortable

Posted May 20, 2014
Slept well here after a long flight. Hotel is in a good location for bars and restaurants and there are a few little shops across the road for drinks, snacks etc. Pillows smelt a little sweaty and the maid tried to come in at about 8:30am to make up room.
4 out of 5
Recommended
for Everyone
by mad traveller from qld australia

Convenient quiet city location

Posted Apr 21, 2014
Great hotel, hard bed but everything else was great, walking distance to all city locations.
4 out of 5
Recommended
for Everyone
by Vicky from NZ

Great location

Posted Apr 13, 2014
Hotel is great, close to September 23 park and Ben Tanh market. Room very clean and super quiet. Delicious breakfast with lots of choice. Friendly, helpful staff.
1 out of 5
Recommended
by DV from Hong Kong

Nice Location, Breakfast and Bed, but POOR SERVICE

Posted Dec 28, 2013 on Hotels.com
The headline says it all. Many mistakes were made by the staff. We requested missing items, then never got them. We asked for an extra bed, they promised to bring one, then said the housekeeping staff had gone home. On top of this the desk clerk was rude. Oh, the room was very dirty, dusty as well. Unless you like this kind of treatment you will want to avoid staying at this hotel.
2 out of 5
Recommended
for Families
by HK Traveler from Hong Kong

Great Location. Nice Breakfast. But Poor Service

Posted Dec 25, 2013 on Hotels.com
My family and I stayed at this property twice during our Vietnam visit. The first time was for 3 days, and the second just for a brief stay to catch our early flight to Hong Kong. The location in district 1 is excellent. The simple buffet breakfast is nice, the beds are comfortable, but NOTHING ELSE about our stay was as it should have been. Some of the staff were rude and did not follow through on addressing our concerns and requests during both stays. The HOUSEKEEPING department is a disaster! We found dust nearly 1cm deep on horizontal surfaces in the room and wrote a note in the dust "Clean Me," but nothing was done. The air-con did not work when we arrived. It was supposedly fixed, but failed again. Finally, on the second try it was fixed properly, but the workers left quite of a pile of white dust behind that was still there several days later with our second visit. The room did not have enough supplies and towels upon arrival during both visits. On the second visit after a 7 hour bus ride from Mui Ne we walked in the room and found no extra bed for our son as ordered. They promised to deliver one then said the housekeeping staff had just gone home and they could not help us. Thank God for a king size bed in this case. The final failure was to give us a wake up call at 0300 for our trip to the airport. The call finally came at 0320. You may want to find another hotel in the area with similar advantages and a more caring, competent staff.
4 out of 5
Recommended
for Families
by Amy from London

Pleasant Stay

Posted Nov 15, 2013 on Hotels.com
The hotel was centrally located and very pleasant. The breakfast buffet was great.
3 out of 5
Recommended
for Getaway With Friends
by Tina from San Francisco, USA

great location, friendly staff

Posted Nov 4, 2013 on Hotels.com
excellent customer service - rooms were a bit dated but still comfortable enough. 2 beds were pushed together to make a king bed. the room doors have a security alarm that goes off if it is not shut closed all the way - found it useful and provided an extra sense of security. walking distance to tourist attractions..thought the rooms are not as new as other hotels nearby it is still great for 1 or 2 nights for the price and location.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

overall good hotel to stay

Posted Nov 4, 2013 on Hotels.com
it was a good hotel to stay however the rooms are a bit old. The breakfast was good.
5 out of 5
Recommended
for Business Travelers
by Susan from USA

Great mid range hotel

Posted Oct 20, 2013 on Hotels.com
Very convenient location. Basic but comfortable room. Nice breakfast. Friendly staff.
4 out of 5
Recommended
by Susan Hammond from USA

Posted Oct 18, 2013 on Hotels.com
Very nice hotel with friendly staff. Nice breakfast with variety of western and Vietnamese food choices.