Ratings based on 88 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Palace Hotel HCM CityPosted Feb 27, 2014
Pros: Location is the best thing about this Hotel
Cons: Everything needs to be improved if charging those rates.
The prices are way out of line for the room type. Room was very small and cramped! Have stayed many years at this Hotel and is not worth what they are asking.
for Everyoneby lizzie from darwin
room with a viewPosted Jan 31, 2014
Pros: location and balcony
Cons: hot water
Location: walking distance to Bitexco financial tower , head to the bar on the 51st floor for amazing city views .
The Hotel is in a great location adn HCMC it's great to have a room with a window so having a balcony was fantastic .My only fault was as we had booked the hotel because it had a swimming pool and the room had a bath I was a bit dissapointed that over the 3 nights we stayed there the room was being cleaned , I would have liked to have known this when we booked . Also I am not a fan of a cold bath I really don't see the point in hotels having bathrooms with a tub and not enough hot water to fill it. That said I would stay here again
for Everyoneby Garth from Auckland New Zealand
Well located for sight seeingPosted Jan 11, 2014
Pros: Nice hotel with friendly staff and the breakfast buffet was really good. Close to main attractions and also close to shopping mall with supermarket.
Nice hotel with friendly staff and the breakfast buffet was really good. Close to main attractions and also close to shopping mall with supermarket
Recommendedby Sanh from Virginia
Excellent location.Posted Dec 7, 2013 on Hotels.com
We stayed at a few 3-star hotels before decided to choose this 4-star hotel. If the other 3-star hotels were accurately rated then this hotel should be 2 or 2.5 not 4. Our window was eyeball-to-eyeball with someone else's at the same hotel and we had to close the curtain whenever we are in the room. Price is higher than the surrounding better hotels.
Recommendedby Swiftman from Perth
Excellent LocationPosted Dec 5, 2013 on Hotels.com
Hotel probably needs a bit of a facelift but the location is great
for Everyoneby nice from usa
Posted Dec 4, 2013
for Business Travelersby Ajay
Posted Dec 3, 2013 on Hotels.com
for Everyoneby Robert from Melbourne
Great locationPosted Dec 2, 2013
Cons: Front office staff
Great location situated in the heart of the city, close to all attractions and shopping. Rooms are small but has all amenities. Good breakfast, value for money. Most of the staff are friendly. Front office staff are not very friendly. Specially the old female supervisor, she is grumpy and enoying.
for Familiesby A verified traveler
VALUE FOR MONEY!Posted Nov 26, 2013 on Hotels.com
For the price paid for the stay, it's definitely value for money. No complaints at all..
Recommendedby Mike from SF, USA
Totally false descriptionPosted Nov 3, 2013 on Hotels.com
The location is great, but the hotel rooms are terrible. I can't believe this rates 4 stars. The room was half the stated size, hard mattress, no washer/dryer, bedbugs, lizards in room. Hotel staff just stated that the description on the website wasn't accurate.