Ratings based on 68 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
88% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from brisbane

good hotel over look the water

Posted Sep 11, 2014
Pros: good looking and good breakfast
Cons: all good
Location: The location is in a nice area and clean.
I would go back there for another holiday. It is one of the best hotels in that area.
5 out of 5
for Couples
by A verified traveler from Suffolk, England

Top notch hotel!

Posted Sep 5, 2014
4* hotel - Upon arrival we were upgraded to the royal suite which gave panoramic views of the city and in front of the windows there was a free-standing jacuzzi bath with lights! Our room located on the 14th floor was 2 floors above the outside terraced swimming pool again with super views. The hotel lobby was luxurious and customer laptops were provided. Staff were courteous and friendly. Highly recommed.
3 out of 5
by A verified traveler from Japan

Too noisy to sleep.

Posted Aug 11, 2014
Pros: Staffs are very nice and friendly.
Room is fine and clean even it looks old. Breakfast is fine. The room faces to Saigon river which gives you nice view. But it also gives you so much noise becaseu there is a busy street in front of the hotel and could not sleep at all.
4 out of 5
for Everyone
by Brian from Runcorn, UK

Riverside hotel

Posted Apr 30, 2014
Pros: location & atmosphere.
Cons: put a bar in the hotel
Location: location excellent and lots to do nearby
excellent area and hotel staff where friendly and happy to help,
3 out of 5
for Everyone
by peter from liverpool

Ok basic hotel.

Posted Apr 12, 2014
Pros: Location
Cons: Hotel just generally tired
Location: Right on the river, and walking distance from the Notre Dame, post office, market and opera house. Lots of places to eat and shop around.
I only booked for afternoon and evening as I had a flight after midnight, and needed somewhere for luggage , shower and liedown. It was fine for that and was clean and comfortable. If I were staying a few days I'd choose somewhere else but for a small amount of money was happy
4 out of 5
by Louise von Dedenroth from Camarillo, CA

Posted Mar 25, 2014 on Hotels.com
We stayed at the Riverside 5 night total but in and out 2 times. The hotel is very well situated and being on the river is enjoyable. It is an older hotel and in need of a few upgrades, particularly in the bathrooms, no towel racks and the water system needs an upgrade. The staff is particularly good.
3 out of 5
for Couples
by Joan from Nanaimo, BC, Can.

Decent accommodation, well priced

Posted Dec 11, 2013 on Hotels.com
Clean, well run hotel in excellent location. Convenient tour booking desk located in lobby. Not much in the way of amenities - but we were not looking for any. Included standard full-on Vietnamese buffet breakfast (good). Staff were polite but a little reserved. Our room was large and well appointed - but noisy (we were 3rd floor, front). And beds were very uncomfortable and the AC was hard to adjust. Also, door locks were old-fashioned cheapo key type - which might concern some travellers.
4 out of 5
for Everyone
by Konan from NJ, USA

Riverside Hotel in Saigon was great!

Posted Oct 17, 2013
Pros: Hotel room has many extra chairs for relax,, breakfast service was good.
Cons: Bathroom, need more light and shower curtain need to change.
Location: Location is perfect. Close to central city and local market.
Hotel location easy to find and travel local tour. Hotel staff was comfortable and friendly. Service was good, breakfast was great. Only bathroom not much satisfy.
1 out of 5
by Ian from Stratford upon Avon, UK

Outrageously dishonest airbrushing

Posted Sep 30, 2013 on Hotels.com
Somebody got a copy of Paint Shop Pro - this hotel, unlike the picture, does NOT have the Saigon River lapping at its doors. Nor is the road in front a quiet, narrow street - it's in fact a 4-lane highway, bustling with taxis, motos, buses, SUVs etc. If you were thinking the photos suggested that this hotel was situated in an undiscovered quiet zone, and bucked the trend of the usual noisy traffic that one can expect elsewhere in HCMC, think again - it's not an honest depiction of what you'll find there. Inside it's hardly any better - very dated and in need of a major facelift (unless of course you get the room they've modernised for the sake of their hotels.com photos). While the lobby is passable, the rooms are atrociously outdated - paint peeling off the ceilings and walls, rust in the pitiful bathroom, windows bricked up (that's if you have one). If only the housekeeping had done something to salvage any feelings of positivity, but that was also a major let down. Breakfast was simple but adequate, just be careful to get there early, because when things run out, well... they stay run out - even the basics. On the plus side, the location is pretty central - being only a 10 minute walk to Lam Son Square (City Hall, The Rex, Opera House, ...). This walk will give you the opportunity of passing several rather better hotels - plenty of opportunity to regret not having booked them instead.
4 out of 5
by David from Phoenix

good hotel

Posted Sep 19, 2013 on Hotels.com
Nice hotel friendly and help full staff. I would stay again.