Ratings based on 41 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.7 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Good budget hotelPosted Jul 5, 2014
Good hotel. A little tired but clean and comfortable. Staff very friendly and helpful
for Everyoneby Craig from Adelaide
Nice hotel in the cityPosted Jun 26, 2014
Pros: Staff friendliness vicinity to city markets etc
Location: markets tours
This hotel is in a great location with very friendly staff.
for Everyoneby Brad from Vancouver, Canada
Comfortable stay in a busy cityPosted Jun 23, 2014
Ruby River hotel has very friendly and helpful staff, and their aim is to please. They were always willing to recommend activities/places to eat, and called a cab whenever required. My wife and I found the room to be comfortable and clean, and we didn't notice any sound from other guests or from outside. The breakfast was also really good with quite a few options and lots of water and juice to drink, which was important to me. We definitely recommend this hotel if you're looking for a very clean hotel and on a budget.
for Everyoneby A verified traveler from Los Angeles, Ca
World Class Service!Posted May 18, 2014
The staff are amazing and very hospitable. They value that you have chosen their place and in return make your stay as comfortable as possible. Across is a busy market and yet you can come back to your hotel as your Nirvana for a long adventurous day.
for Couplesby John from Chester UK
Good location and friendly, helpful staff.Posted May 10, 2014
Pros: We liked the locality, very central but quiet. It was very clean. All the staff were very attentive and friendly.
Cons: The staff who allocate the rooms need to pay more attention to the booking details.
Our stay at Ruby River Hotel would have been excellent if we had been allocated the Ruby twin room we had booked and paid for but we were allocated a family room with twin beds and a small double. The room was the same size as a Ruby twin but with so many beds it was crowded and as there were only two of us we would have preferred the space and would have been more comfortable. They seem to think they had upgraded us! The room was clean and serviced well with lovely clean white linen. Breakfast was excellent with lots of choice. All the staff were friendly and helpful.
for Everyoneby A verified traveler
Nice hotel in a great location.Posted Apr 21, 2014
Pros: The staff. Very nice and genuine. They gave great recommendations as well and even negotiated a mototaxi ride price for us (getting it at local price.
Cons: More outlets in the rooms for charging our phones at night.
Location: Great spot. the market and walking distance to many attractions (Notre Dame, temples, etc.).
If you want to stay in a great area of HCMC, this is a great place (especially for the price). The staff were amazing. Very nice, sweet and accommodating. The room was comfortable (simple) with a great view of the street and the city life of HCMC. On top of that, it was close to the market which was entertaining to say the least.
for Everyoneby renae from australia
Great staffPosted Apr 12, 2014
Pros: The staff
Location: Easy walking to everything
Great spot, great staff we would come back we did! Let the staff organise your tours etc they are great. Easy walk to all major attractions and hotspots in Ho Chi Minh.
for Everyoneby Solo retiree from melbourne aust
Comfortable hotel near river and marketPosted Mar 25, 2014
I found the hotel to very quiet and clean. The staff could not have been more friendly and helpful. Welcome drink and when ever waiting in lobby constant procession of cold water. Short walk to the river and market. Plenty of variety in the breakfast. Great will come again. Rooms beautifully prepared each day by Bich and her housekeeping staff. Thankyou
for Everyoneby Damian from Adelaide, South Australia
Great hotel, really close to Ben Thanh MarketsPosted Mar 11, 2014
Pros: Location, friendly staff and wifi that works
Cons: Add some bacon to the buffet breakfast.
Location: Close to Ben Thanh Markets, Opera House, backpackers lane (restaurants and nightclubs), shopping
Hotel staff were very friendly. Even the cleaners went out of their way to say hello and the doorman grabbed a table and chair just for me to sit out the front of the hotel and whilst sitting there he even gave me a glass of cold water without me even asking. My room was pretty small but clean, tidy and comfortable. Had all the facilities available and good location. Breakfast was pretty good compared to other hotels I have stayed in throughout Vietnam. Finally a hotel that has wifi that works thoughout the whole hotel
for Everyoneby Wong from Singapore
EXCELLENT HOTEL STAFFPosted Mar 11, 2014
Pros: I wud rate the service staff far abv 5 star, they r always smiling and eager to help, it's no pretence, I can feel their sincerity r fm their hearts.
Cons: Nothing, everything is perfect considering the price we paid for.
Location: There is a very nice beef noodle stall just a min away from the hotel. The broth is really superb and the people are really friendly.
Only one word can describe my experience "EXCELLENT"