GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Superior Room with 1 kingsize bed - Premium rate
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Superior Room with 2 single bedsSuperior - Premium rate
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Luxury Club Sofitel room - Premium rate
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Awards and Affiliations
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.
Property Amenities
Sofitel Saigon Plaza offers a prime location in Ho Chi Minh City's business district, within 1.6 km (1 mile) of Reunification Palace, Ben Thanh Market, Saigon Notre-Dame Basilica, Ho Chi Minh City Hall, and other key destinations.
This high-rise hotel features a rooftop pool with a bar and city views. A fitness center and sauna are also on site. The hotel has two restaurants: Café Rivoli serves buffets with both Western and Asian specialties, while L'Olivier Restaurant showcases French cuisine.
Wireless Internet access is complimentary. Other conveniences include a business center, currency exchange, concierge desk, and indoor parking.
Rooms
Sofitel Saigon Plaza has 286 guestrooms, all with wall-to-wall windows overlooking the city or the Saigon River. TVs come with premium international channels. High-speed Internet access is complimentary. Guestrooms also offer IDD (International Direct Dial) phones, in-room safes, coffee/tea makers, and minibars. Marble bathrooms include hair dryers, telephones, and bathrobes.
Room Amenities
Dining
Café Rivoli - International buffets in an elegant, modern setting. Open early morning till late night.
L'Olivier Restaurant - French cuisine with an accent on the flavors of Provence. Helmed by French chef. Open for lunch and dinner.
L'Elysee - Cocktails, wine, French open-face sandwiches. Open early morning till late night. Live entertainment evenings.
Poolside Bar - Located on the 18th floor. Poolside drinks and snacks. Entertainment. Open morning till evening.
Room service is available 24 hours a day.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Sofitel Saigon Plaza
of guests recommend
out of 23 reviews
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Showing 1 - 10 results (of 23) · See more Sofitel Saigon Plaza reviews
“Not Impressed, Not Returning”
Very disappointed with the customer service. Final Straw is that they didn't accomodate a late check-out on a weekday morning. Expensive hotel for nothing.
“Good not Great”
The Sofitel chain is billed as a luxury hotel. The establishment in HCMC is a good place to stay. Staff was courteous, restaurants/buffet pricey and food just good. Carpet in the room was a bit soiled and the door to the room did not close all the way unless pulled shut with force. Should have asked for another room, but with jet lag and late arrival I just wanted to sleep. One thing I have noticed in many hotels, including the Sofitel lately, not enough bright light. I can't seem to get the room bright enough to feel comfortable doing business tasks. All of these would be small issues at a Motel 6, but at a higher end establishment like Sofitel???? Would give them another chance and stay again? Probably, but as the title says, Good not Great!
“Great Saigon hotel”
The Sofitel Saigon Plaza is a great hotel. This was my third stay there and each time I've been very satisfied. They do just about everything to perfection.
“Saigon Sofitel hotel”
comfort & clean & convenient
“Slabs to sleep on”
Unless you like to sleep on a plank, I would not book this hotel. The beds were hard as a cement slab, and I had booked this hotel because we were arriving after 20 hours of travel from the US and anticipated needing a comfortable sleep. The linens were also not up to par for a 5 star hotel. However, the pool was beautiful and a wonderful respite from the mad mad world of Ho Chi Minh City below.
“Cool location, old rooms”
I have to stay for two nights in this hotel. Location is very good and safe, and within 10 minutes of walking you can reach shopping mall and lots of Cafe and modern local restaurants. The room was old, and the shower drain was plugged, even after they try to fix it. 3 minutes of shower only, unless you shut off the water and wait for few minutes for drainage. Overall for room appearance I would not give more than 3.5 stars, and will take off 0.5 point for the problem indicated. I am not sure if all the room were in similar condition, and I can only review one room out of few hundreds in the hotel. Staff are extremely helpful, polite and very professional. If you get a nice room, all your problems are resolved and I would give a 5 star as advertised. Free WiFi are available in room and Lobby. Most 4-5 stars hotels charge you for this, where I find out that 1-3 star hotels also offer it for free during my trip.
“Not Impressed”
For being a frequent traveler and staying at other Sofitel hotels, I was not impressed with this one. Although the hotel looks good in the lobby and restaurants, I was not impressed by either the room, the service, or the food at this hotel. Carpet and chairs in the room were filthy. Food service was poor, first night ordered room service that took over one hour and came cold (they did take back and we waited another 25 minutes for a warm meal), ordered Rueben sandwich at the pool which was fried spam on bread, and pizza we ordered did not have all the ingredients that was listed on the menu. Nothing that you order is what is listed on the menu and when you say someething they say "Oh yes I know". Went to breakfast in the restaurant on the second floor in which you can order from menu or eat buffet. got up to walk to cashier and almost ran down by waitress to make sure that we paid the bill (breakfast was not included with our room). Bill contained a breakfast that wasn't ordered and when telling cashie, was told I was lying. My husband asked to talk to the manager which they wouldn't let us do. They did remove the breakfast, but this was typical of the overall service. I would say that the pool is lovely on the roof. That was the best part of the stay. I definitely would not recommend this hotel, and my experience here has questioned the standard of Sofitel overall.
“Excellent would go back in a heartbeat!”
I had a truly fantastic stay. The hotel staff was friendly and accomodating. The hotel was clean and up to date. I was travelling alone and felt very safe. Highly recommend.
“super hotel”
The hotel is truly perfect - great location, amazing club level rooms, beautiful building, helpful concierge. truly luxurious experience anywhere in the world, and felt particularly luxurious in hanoi. the only minor comment is about the friendliness of the breakfast staff - for some reason they seemed a bit grumpy. but overall, a 5 star experience. thank you
“Get to Saigon and stay at the Sofitel Saigon!”
The Sofitel Saigon is a wonderful hotel with all the amenities. Do not miss the rooftop pool!
Showing 1 - 10 results (of 23) · See more Sofitel Saigon Plaza reviews
17 Le Duan Boulevard Ho Chi Minh City, Vietnam
Nearby Points of Interest
Location Highlights
The preferred airport for Sofitel Saigon Plaza is Ho Chi Minh City (SGN-Tan Son Nhat Intl.) - 5.5 km / 3.4 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
District 1 - Dong Khoi, Ho Chi Minh City, Vietnam: Dong Khoi is an upmarket hotel district on the west bank of the Saigon River and home to the Museum of Ho Chi Minh City (formerly the Revolutionary Museum). Dong Khoi is 500 metres from the Zoo and Botanical Gardens and just east of Reunification Palace, at one time South Vietnams Presidential Palace.
17 Le Duan Boulevard Ho Chi Minh City, Vietnam
