Ratings based on 56 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby family of 4 from Sydney
Great airport overnighter.Posted Nov 2, 2013
Very friendly helpful staff. Room service was impressive. Our room was smaller then expected from the online pictures but still reasonable. Excited about going back to check out the pool and bar/restaurant area when we have 8 hours to wait for a connecting flight. Half day rates were $65USD with free transfers. Gotta be happy with that!
for Everyoneby khoa from melbourne, Australia
Nice and almost brand newPosted Oct 23, 2013
Nice staff, good facility, And delicious foods. It is closed to the airport but a bit far from the centre.
for Everyoneby Mark from Sydney
Really great staff and the hotel was excellent!Posted Sep 14, 2013
Pros: Luxury hotel which was safe and welcoming
Cons: Spa was not clean
Location: Locally there are restaurants and cafes and shops to get groceries but they are basic options.
This hotel is located 10mins from the international Airport ($2 US taxi fare) and 30 mins from downtown (Saigon River tourist area). The staff were excellent and always smiling. The cleaners were brilliant and again...always smiling! I was able to leave my luggage with reception all day even thou I had checked out, and there was no extra cost. The open air pool was brilliant, as was the sauna and steam room, but the spa was not so clean unfortunately. I would definitely stay here again and recommend the Star City hotels to others.
for Business Travelersby A verified traveler from Delhi, India
Different ExperiencePosted Sep 13, 2013 on Hotels.com
I have stayed at Star City couple of times before but during this visit things were different / changed this time. Seems to me the change in management and experiments being done are not working out well. It wasn't all together a negative experience but I have very well experienced the best from this hotel. The staff is friendly, rooms are nice and clean. I had requested for a room near elevator and checked for the same upon check in also and was told that the room assigned is not much walking from the elevator. When I made my way to my room, I found my room to be at the extreme end of the lobby. Although, I didn't go back to ask for a change in room position but definitely such incidences are a turn off for next stay. They have all new room service menu with a lot of options to choose from but the chef at the night doesn't have everything to offer and offer doesn't serves the standard complimentary sides with the main order. I ordered for a soup and salad past midnight and the tray arrangement wasn't inviting enough. The bread rolls & butter, salt and pepper were missing from it which ideally should have been there. In case there is a new management then need to understand that the soft skills only takes a hotel grading from good to outstanding. Cheers!!!
for Couplesby Tom from Australia
Posted Sep 4, 2013 on Hotels.com
for Everyoneby Eric from Singapore
Nice modern hotel few minutes away from everythingPosted Jul 30, 2013
Pros: Clean rooms, clean bathrooms, modern.
Location: Pho 24 across the street
Hotel is new and on a major road. The rooms are neat and clean with enough space and a great view of the city. It is extremely close to the airport (5 minutes) and about 10 minutes away from the major tourist attractions of Ho Chi Minh City. The front desk offers relatively competitive USD/VND exchange rates and the staff is courteous and attentive.
Recommendedby Mark C from Perth
Good hotelPosted Jun 1, 2013 on Hotels.com
Arrived late and departed early so only an over night stay but looked very nice
for Business Travelersby A verified traveler from Air
Nice overallPosted May 28, 2013 on Hotels.com
Located in nice location between airport and downtown great service overall. Food was excellent. Would stay there again.
for Everyoneby chris from Vancouver, BC, Canada
great hotelPosted May 21, 2013
Pros: modern and clean
Cons: location was't the best
Location: close to airport but too far away from tourist activities
Great hotel clean and modern close to airport good gym and pool. enjoyed our stay.
for Everyoneby R & M from Australia
we were impressedPosted May 2, 2013
very friendly and efficient staff in all areas from reception to housekeeping, everyone tried to go out of their way to be of assistance. the location is a bit of a distance to the city center but conveniently close to the train station and the airport which we both used. we would use Starcity Saigon again without any hesitation and also recommend it to anyone who travels in these parts