Ratings based on 31 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

器だけのホテルでした。

Posted Jan 8, 2015
建物、部屋、プールは綺麗で雰囲気も良いと思います。 しかし、スタッフが全然良くありません。 笑顔なく感じの悪いレストランのスタッフ。 特に一人の女性スタッフは機嫌が悪いようで始終しかめっ面でした。 一番不快だったのは、チェックアウト後にフロントでタクシーを呼んでもらった際、 ベルボーイの友達というタクシードライバーに料金を高くぼったくられました。 前支払の料金交渉時、ベルボーイがずっと側におり、ドライバーの言い値が高いと言っても他のタクシーは呼んでもらえないと言われ、交渉すらできませんでした。 (住宅街にあるため流しのタクシーなど拾えません。) しかたなく支払おうと財布を開くと、ベルボーイが手を伸ばしてきて財布のお札を抜いたのです。しかも言い値より多く。 お釣りも渡してはくれませんでした。 よっぽどフロントに戻ろうかと思いましたが、このホテルには期待できないと諦めました。 私も毅然とした態度を取れず、不注意だったと反省していますが、 トリップアドバイザーで1位のホテルにしては品格がなさすぎです。 こちらのホテルは見せかけだけです。 ベトナムの他のホテルの方がホスピタリティのある素晴らしい接客をします。
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing property!

Posted Dec 26, 2014
We loved every minute of our stay! The property is stunning and the staff very friendly and courteous. I only wish we could have stayed longer.
5 out of 5
Recommended
for Couples
by A verified travelerfrom San Francisco

Amazing Hotel, Staff and Location

Posted Dec 2, 2014
Pros: Everything, starting with the amazing staff and beautiful hotel and amenities.
Cons: An expanded number of shuttle times on the boat to the city center and back. Seems like it could be a cheap addition for extra convenience.
Location: We loved just staying at the hotel and jumping on the speed boat to the center of the city. There appear to be upscale shops and places to eat nearby
Amazing experience all around. We got there early and they gave us a free lunch while our room was prepared. That room wasn't all the way ready to they upgraded our location. Amazing pool, spa services and food. 100% of the staff exceeded our expectations. Well worth the price for the all around outstanding experience. This is an experience we will remember. The shuttle boat to the City center made exploring easy and cabs back are super cheap if you want to stay out late. Thank you all for a wonderful stay, I hope to be back in the near future!!
5 out of 5
Recommended
for Everyone
by A verified traveler

More than perfect

Posted Nov 24, 2014
Staying at Villa Song bring perfection on your SAIGON experience. The place is so relaxing, the bed so comfortable, the staff so nice, the shuttle boat so convenient, the food so delicious. This is the best place ever!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

Personalized service and colonial elegance

Posted Nov 18, 2014
Pros: The atmosphere, the peaceful and sophisticated sense of being in a luxurious city resort, the breakfast
Location: The hotel is in a quiet upscale residential neighborhood with lots of luxury million dollar homes and international schools, interesting morning run!
The staff was attentive and friendly from the moment we stepped foot into the hotel, it felt like they really cared and wanted to make our stay special and this was a new experience for us in Vietnam where we have stayed before in big chain hotels which are more impersonal. This is what Vietnamese hospitality is about, not perfection but a perfect and genuine desire to please. We mostly loved the shuttle boat to the center, allowed us to be away from the madness of the center especially these days with the construction and traffic jams yet be only a boat hop of about 10 minutes away enjoying a scenic ride on the river at the same time. The rooms are very comfortable especially the beds, we loved that we could hook up our computers and Ipad through the apple TV provided in the room for guest use and the free mini bar was a nice touch even though we most enjoyed sipping the house made cocktail sitting by the river in the hotel's lush gardens (the mojito is particularly nice, the martini not bad).
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

Lovely riverside colonial hotel

Posted Nov 2, 2014
Pros: Staff was very friendly and attentive. Boutique style service with personalized touch making up for small imperfections.
Location: The hotel is in a quiet residential area of the city popular with expatriates and wealthy locals. There are many interesting restaurants nearby
We loved this hotel, it is a colonial style boutique hotel with attentive staff and a very convenient boat shuttle to the center of the city. It is like being away in a resort yet a short trip to the center of the action and fun.
4 out of 5
Recommended
by Mrs Verner

A taste of french colonial style

Posted Jan 14, 2013 on Hotels.com
Very pleasant stay.
5 out of 5
Recommended
for Families
by Catherine

calm and peaceful

Posted Jul 4, 2012 on Hotels.com
Very awesome!!! Good hotel condition ,beautiful swimming pool ,free boat transfer to city center,good skill spa and kindly staff !!!!... etc ^^
4 out of 5
Recommended
by A verified travelerfrom Herts UK

Quiet retreat

Posted Apr 14, 2012 on Hotels.com
weretreat we were very pleased with this hotel. It is out of the city but the hotel runs a speed boat into the centre which was much more fun than taking a taxi. The hotel itself is very serene with a beautiful pool at the rear and a terrace overlooking the river at the front. Our room was rather small and the curtains are flimsy and do not keep out the light. The hotel is about to undergo a refurbishment and provided the prices stay the same I think that it will be a great place to stay and would highly recommend it to travellers who prefer together away from the hustle and bustle of Ho Chi Minh city.
4 out of 5
Recommended
by A verified traveler

Great Hotel......but out of the city

Posted Jan 4, 2012 on Hotels.com
The hotel is situated in a gorgeous colonial villa and has a lovely quiet location right next to the river -but is quite a distance from the city - at least a 15 min taxi ride. There do not appear to be any restaurants in the immediate vicinity of the hotel so its either eat at the hotel (quite pricey) or a taxi ride. We did not have dinner at the hotel but the breakfasts were first class. Overall to be recommended if you like life on the quiet side or have no desire to be in the city (which to be fair is totally manic).