18 An Duong Vuong, Ward 9, District 5, Ho Chi Minh City
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
For me I like there have gym and swim pool, but regret that the swimming pool is small. Of course the staffs are nice. If I have chance come to Vietnam again I will stay here.
Dear Silvia, thank you for staying at hotel and your note of the excellent service of our associate. We have shared back to operation about the hard works was recognized. Hope to see you again soon
It was reasonably price. Hotel has friendly and helpful staff. Hotel was far from district one but overall the area is safe and convenient. the only issue i have was that my room smelled cigarette the whole time. There were no other rooms available when we requested to transfer
cromwell
Stayed 3 nights in Dec 2023
Response from Windsor Plaza Hotel on Jan 11, 2024
Dear Cromwell, thank you for staying at hotel and your understanding of the peak season at hotel. Hope to see you again on your next trip to HCM City.
The place is nice and price is kind expensive because holiday. I was vip and i want check in early. They did not allow me so i had to wait around after landing fro long flight. I ask if i can get a standing shower and they said i had paid more. The reason i ask standing shower instead a bath tub because last they i slip on floor because the bath tub is so high. Anyway i guess vip means nothing since they have lot booking for holiday. I even stay with the hotel 3 day priorty i book for christmas days. Anyway. I hope it will improve because i saw lot more hotel around it and is cheaper. And i am sure i can check in early.
mai
Stayed 2 nights in Dec 2023
Response from Windsor Plaza Hotel on Dec 28, 2023
Dear Mai, thank you very much for staying at hotel and your understanding of hotel was under peak time during your staying period. your notes were seriously taken and shared back to operation team for improving. Hope we will get chance to serve you better on your next stay at hotel.
Dear Victor, thank you for staying at hotel. Merry Christmas and Happy New Year !
8/10 Good
mai
Dec 18, 2023
Liked: Cleanliness, staff & service
mai
Stayed 4 nights in Dec 2023
Response from Windsor Plaza Hotel on Dec 21, 2023
Dear Guest, Thank you for staying and see you again
10/10 Excellent
Ming
Traveled with family
Dec 11, 2023
Convenient for friends! Bathtubs need improvement too high for seniors!
Ming
Stayed 2 nights in Dec 2023
Response from Windsor Plaza Hotel on Dec 21, 2023
Dear Ming, thank you for staying, the point of bathtub was taken seriously and added in to the upcoming renovation plan of hotel. Thank you for your understanding and see you again
10/10 Excellent
John
Dec 10, 2023
John
Stayed 10 nights in Nov 2023
Response from Windsor Plaza Hotel on Dec 21, 2023
Dear John, thank you for staying at hotel. See you again
I stayed 3 nights after 2nd night no cleaning room and replaced clean towers.
Dean
Stayed 3 nights in Nov 2023
Response from Windsor Plaza Hotel on Nov 27, 2023
Dear Dean, thanks for staying and sharing your feedback to us. We are sorry to hear about the case from your staying experience at our hotel. Operation team has been sharing this feedback to related departments and we will review on the case immediately to ensure the procedure must be following accordingly. Highly appreciated for your understanding and still grant us with the highest score.
I always stay here when I come to Ho Chi Minh City.
One particular staff member that stands out is Minh. He works at the front door and lobby area. He’s friendly, professional, greets every guest including myself every time I walk in. Always helpful with any services I may have. He’s a valuable addition to the Windsor Hotel.
Daniel
Stayed 1 night in Nov 2023
Response from Windsor Plaza Hotel on Nov 27, 2023
Dear Daniel, thank you so much for being loyalty member of hotel. Your reward comment on services especially professional service of Mr. Minh was well taken and shared to him accordingly. We hope to see you again soon.
Dear Tam, thank you for staying at Windsor Plaza Hotel. We are pleased to read that you did have great experiment to our services plus the strategic location. Hope to see you again soon
Dear Anthony, thank you for staying and experienced with the best F&B service at hotel which quality is always well taken care of by our F&B team. See you again soon.