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Reviews of Indochine Hoi An Hotel

3 out of 5
Indochine Hoi An Hotel
87 Cua Dai Street, Hoi An, Quang Nam

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 58 reviews" "
Rating 8 - Good. 25 out of 58 reviews" "
Rating 6 - Okay. 11 out of 58 reviews" "
Rating 4 - Poor. 7 out of 58 reviews" "
Rating 2 - Terrible. 2 out of 58 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Amber, Dover

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless
Couldn't have asked for anything better! Absolutely brilliant stay!

6/10 Okay

Sarah, Australia

Disliked: Property conditions & facilities, room comfort
Just ok
Hotel is very run down inside but the pool is nice. There is construction going on on one side which makes it very noisy however we stayed on the other side (after complaining) which was very pleasant. It's quite a walk to Hoi an town but closer to the beach if that's what you're after. Breakfast could be good one morning but terrible the next so very inconsistent. A lot of bus groups stay here so there is a lot of noise from them also (it doesn't help when most of the doors seem to have cracks in them!) to the staffs credit though they did try their best!

8/10 Good

Verified traveler

Lovely rooms. Near beach
We stayed here for a couple of nights. The room was nice with a balcony and was very clean. Wifi was not so great in the room, but once in the lobby it was strong enough to Skype. The location is great if you want to go to the beach but a little out of the way for the main town. Staff were always friendly and breakfast was nice.

8/10 Good

Chloe, Ottawa

Liked: Cleanliness, staff & service, room comfort
Good
Hotel was good. Great breakfast. Nice staff. Pool seemed nice, but it was raining so we could not use it.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great staff. Bad beds.
The staff try so hard and are engaging and friendly. Unfortunately the it is let down by the bedding. With such old bedding they need to at least put a mattress pillow or something on the beds to soften it to ensure a good nights rest. Buffet breakfast is excellent.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, great location 5 on 5
Excellent hotel with the most friendly and helpful staff I have come across. Originally planned to stay just 3 days in Hoi An, ended spending 5 at this hotel. The was large and spacey, with the most stunning view of the nearby river and rice paddies that stretch as far as the eyes can see. The nearby beach, which is only a 10 min cycle, was serene with clear blue water. The old town is not too far either. Breakfast at the hotel sets you up for the day with plenty of choices and if you want anything else, they Re more than willing to go beyond and prepare it for you. Can't recommend this place enough.

8/10 Good

Nenia, Melbourne

Liked: Staff & service, room comfort
Good hotel for the price
Stayed four nights. Free shuttle to/from old town was great, as was the daily housekeeping. The pool could have been a bit cleaner.

6/10 Okay

Gordon, Perth, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Retreat with Lovely Surroundings
Quiet, restful hotel. Beautiful building. Rooms are very airy and spacious with clean, functional bathrooms. Large French doors open onto balconies with views of river, neighbouring village and beyond. Large pool, sunloungers all good. Shuttle bus to town or cheap taxi ride, about $5, no waiting. Breakfast included sausages, bacon, eggs, fruit, toast, jam, coffee and juice. Staff very helpful, not much English but this wasn't a problem.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rimbaud13

Liked: Cleanliness, staff & service, room comfort
A very nice place to live
excellent hotel in a colonial style of architecture. a little bit outside the city of Hoi An but taxi is very cheap in vietnam... very nice swimming pool good restaurant on the top floor over the nature and the river . the place to spend time..

6/10 Okay

pipa, HCMC

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Nice stffs, great room, but ..
Great family room. The people working were friendly and helpful for sure. We booked a family room for 4 nights, the first night we had no hot water because one tank was shared for two rooms. You just have to make sure they are not giving you a room sharing a tank with other tenant.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Indochina review
The reception staff were appalling. No English and not very pleasant or helpful. The outside staff were ver helpful and pleasant. The restaurant food was not great. No tea bags or coffee in room

6/10 Okay

Hit Man

Liked: Cleanliness
Beware!
This hotel had very little for alcohol for a beverage when we arrived. It is located a fair distance from Hio Ann and you must take a shuttle to get there. If you don't time your visit just right you will spend a time sitting and waiting. Also there is not a good waiting area for you to even sit at.

4/10 Poor

Tanya

Disliked: Cleanliness, staff & service, property conditions & facilities
Broken Showers dirty bathrooms. Too many faults.
The Indochine Hotel is disappointing. Its initial appearance (large with an old worldly charm and neo classical features) was let down by sub-standard bathroom, poorly trained staff (potentially un-trustworthy) and a bizarre approach to running a restaurant/room service that rivals Faulty Towers (lack of standards, many menu items often ‘sold out’, even though it’s virtually always empty). The grounds are spacious, and the river location is actually stunning (but pool and bar seem sadly neglected). In terms of the rooms (yes very spacious and good enough for the star rating) but If there’s one thing that I can’t stand it’s a shower head that barely works (literally) and no use of mattress protectors. Even a hostel/roadside motel should ensure these two things are provided. The worst experience though was at checkout when the desk lady tried to add an extra 500,000 dong charge for absolutely nothing. I had to carefully check the statement and draw it to her attention before she giggled and apologised for her ‘mistake’. The hotel clearly markets to large tour groups that arrive on buses and obviously have no choice of where they stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value excellent staff.

8/10 Good

Terry, Melbourne VIC, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Would go back and stay at this hotel again. Has a romantic feel to bedrooms, Also larger suites have two queen size beds and plenty of space which would suit families. View was excellent from Restaraunt in hotel. 500 metres walk to beach. just a little further to town, but a quick bike ride which is the best way to get around in Hoi An

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Intimidating staff ,smelly room
The hotel was ok ...however found one front desk staff interogated us everytime we went out and questioned all our purchases and how come we didnt buy off her friend ..was a little intimidating.....also large groups of teenage children arrived and were very noisy we had to complain 3 times to get moved (we completely lost it after a 5am episode!!). The rooms were ok but ours smelt very bad musty or mouldy.Hoi An on the other hand was beautiful!!

8/10 Good

Julia and Bino, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
This was one of the best hotels we have stayed in so far on our travels through Vietnam. The staff were so helpful, they let us check in 3 hours early and went out of there way to makew sure we had everything we needed. Fruit was delivered to our room daily and the buffet breakfast was great. Only issue be careful of where the staff send you for tailoring. We got sent to "the best" and it really turned out to be the most expensive (but good quality). Totally reccomended.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with excellent service. Very priceworth.

10/10 Excellent

Jo, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Go Back
Lovely old style hotel out from town but short taxi in or free shuttle bus from hotel. Hotel upgraded our room to a suite with a view of the pool for no extra charge which was fantastic ( would book these rooms next time). Very spacious rooms which were extremely clean with an old world feel. Bathrooms lacking a bit but they were renovating them on other floors. Breakfast nice and great 240 degree views from the top floor- take your camera Staff extremely helpful

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indochine Hotel - Hoi An
nice hotel - nice price - staff very pleasant and helpful - hotel and room clean and comfortable. location not great - 10 / 15 minute walk to the beach - bike ride / taxi / free shuttle bus to Hoi An town - restaurant has no air con / windows open = lots of flies.

6/10 Okay

Verified traveler

Liked: Room comfort
Not located where it says it is on the map
I wanted to stay across the road from the beach so I chose this hotel. Turns out it isn't located where it says it is on the map on this website. It is across the bridge & about a 10 minute walk. So i was extremely disappointed with this! The beds are uncomfortable & most of the time the technical equipment such as the printers that prints the receipts wasn't working so I had to sign pieces of paper with hand writing on it to charge meals & drinks to my room hoping i wasn't going to be over charged. The pool isn't private at all & has very little shaded areas. So sitting by the pool with a book wasn't an option as it was too hot. The staff spoke little English also. I'd look elsewhere next time & check where they are located rather than rely on the one map.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
this is a great hotel for the price, we wanted to be able to walk to the beach, and take taxis into Hoi An. Wonderful balcony looking out to the river and swimming pool. Older hotel, could use upgrades, but for the price it is great.

10/10 Excellent

LoAnn, the world traveler

Liked: Staff & service, room comfort
Great hotel, wonderful service!
The hotel location can't be any better. It's a short walk to one of the most beautiful beach in Hoi An. It's a little far from town, but they have several free shuttles a day to and from the hotel so transportation is not a problem. You can also rent a motor scooter from the hotel for your enjoyment. The view from the restaurant and from the room are breathtakingly beautiful. We absolutely loved it.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

10/10 Excellent

Zuki, Hanoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Indochine
Great place.We stayed at this 3 star hotel for 7 nights.It's only 500-700m from the beach.Nice and clean swimming pool.As the hotel is 3.6km from Hoi An,there was a shuttle bus every 3 hours.The breakfast was good.The room was clean and comfy.The hotel stuff cleaned it on daily basis, and provided free water and a basket of fresh fruits.Nice views from the 5th floor.Fantastic and picturesque surroundings, with a river views. Great value, and highly recommended.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
Friendly staff made our stay plesant
Friendly staff made our stay plesant & memorable. The colonial decor/style of the hotel was lovely.

8/10 Good

Anonymous

Reasonable 3 star hotel, good
Reasonable 3 star hotel, good location between the beach and Hoian. Breakfast is forgetable though with cold coffey.

6/10 Okay

An, Salt Lake City, UT

Disliked: Property conditions & facilities, room comfort
Hoi An and the Beach outweigh the downsides
Pros + Gorgeous views of the river and early morning fishermen. + Exterior of hotel has old world look + Easy access to the beach + Easy access to Hoi An - a wonderful place to explore + Friendly staff Cons - Room is very muggy if A/C off, or very cold if A/C is on. - Water pressure varies from strong in AM to dribble in afternoon. Hot water also varies throughout day. - Staff English is only OK. - Bikes and Mopeds are older and not well maintained compared to other hotels in town. - Many tours come and go, so there is lots of noise in the halls with frequent turnover of guests.

4/10 Poor

Peter

Disliked: Cleanliness, staff & service
We moved out of this hotel as
We moved out of this hotel as soon as we could. The room was very musty smelling and very 'tired' and old fashioned. The hotel shuttle bus from the town didn't turn up on several occasions and we waited for an hour before it arrived. No tea or coffee facilities in the room and a very poor breakfast. There is little to no english spoken by the staff which made it very difficult to get anything changed. We didn't enjoy our stay here at all and moved to a small boutique hotel in Hoi An town for the same price and we were delighted.

8/10 Good

Krystyna, Gdynia Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
memory of old good times
Good hotel but due to bad weather in first days we were not so happy as we expected.

6/10 Okay

Evgeny, Москва

Liked: Staff & service
Disliked: Property conditions & facilities
Хорошое место для бюджетного отдыха
Отель хорош, за свои деньги, но рекомендую не брать номера, выходящие окнами на дорогу: там сейчас строится еще один отель, в связи с чем и вид некрасив и шум по ночам. Сами номера старые, не очень продуманные, мало розеток, но, в целом, красивые. Завтраки - очень скудные на европейский вкус. Спасала только яичница и свежие фрукты. До пляжа минут 10 (крайне рекомендую Mama Ly - там мало людей и недорогая еда). До центра города примерно час неспешной ходьбы. Но лучше, всё-таки, на мотобайке или на велике.

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities, room comfort
Nej tack!
När vi kom dit och fick våra två rum så luktade det ena rummet avlopp och det andra luktade cigarettfimp. De lät oss byta avloppsrummet och fräschare till cigaretteummet så luktar i stort sett försvann. Det nya rummets ac fungerade inte. Rummen kändes slitna och skitiga. Det stod att frukosten skulle vara stor, men den kändes fattig och väldigt tråkig. Stolarna i matsalen var redo att falla isär när man lutade sig bakåt och det fanns ingen ac där. Poolen var bra och det fanns en bar bredvid som har öppet till kl 22. Det går att hyra motorcykel från hotellet och då kan man ta sig överallt dit man vill/behöver på några minuter. Vi hade bokat två nätter men bytte hotell efter första natten. Rekommenderar Blue An Bang villa. Ett homestay med mycket bra priser och personal.

10/10 Excellent

Truong Giang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bravo pour l'accueil du personnel, le service et la qualité d'écoute. Les personnes sont très professionnels. L'ensemble des services proposés est parfait. La chambre est silencieuse et la climatisation sait se rendre discrète.

4/10 Poor

Familj med barn

Disliked: Property conditions & facilities
Spökhotell med fin kokhet pool

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Zu empfehlen!
Sehr saubere Zimmer. Jeden Tag gratis Wasser und Früchte auf dem Zimmer. Tolles Frühstücksbuffet. Das hoteleigene Restaurant ist im Vergleich zu den umliegenden Gasthäusern leider sehr teuer. Das Hotel bietet preiswerte Touren zu den Sehenswürdigkeiten in der Umgebung. Transporte sind hingegen etwas überteuert. Service könnte etwas besser sein, da leider nicht das ganze personal Englisch spricht. Preis Leistung ist insgesamt Top! Wir würden jederzeit wieder hier übernachten

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Gutes Essen und sehr sauber!
Sehr saubere Zimmer. Jeden Tag gratis Wasser und Früchte auf dem Zimmer. Tolles Frühstücksbuffet. Das hoteleigene Restaurant ist im Vergleich zu den umliegenden Gasthäusern leider sehr teuer. Das Hotel bietet preiswerte Touren zu den Sehenswürdigkeiten in der Umgebung. Transporte sind hingegen etwas überteuert. Service könnte etwas besser sein, da leider nicht das ganze personal Englisch spricht. Preis Leistung ist insgesamt Top! Wir würden jederzeit wieder hier übernachten.

8/10 Good

losch, berlin

Liked: Cleanliness, staff & service, property conditions & facilities
Schöne Aussicht zum Strand kann man laufen
Sehr gutes Hotel bezogen auf Lage, Frühstück, Pool und Komfort. In der oberen Etage sehr laut da das Restaurant im 5.Stock, wenn ganze Reisegruppen ankommen, ab 6Uhr einen Schallpegel abgibt der die Nachtruhe sofort beendet. Der kostenlose Shuttlebus funktioniert nur stadteinwärts zurück nicht immer. Der Zimmersafe ist unten an der Rezeption als Zentralsafe und Bademantel wie in der Beschreibung angekündigt gib es leider nicht.

8/10 Good

norbert, berlin

Liked: Cleanliness, property conditions & facilities, room comfort
manchmal Laut aber in Strandnaehe
in allen punkten stimmt die Beschreibung mit der web-seite nicht mit der wirklichkeit ueberein. Kein Zimmersafe und keine Bademaentel dafur aber Obst, wasser und Gute-Nacht-Géschichten. Den Shuttel-Service sollte man nur fuer die Hinfahrt nach Hoi An benutzen und die Fahrraeder sollte man genau aansehen bevor man sie ausleiht.

10/10 Excellent

Thomas, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
God sted som ligger vaek fra trafik. Good food and a nice big pool. Nice rooms. Close to beach and risfields and river.

8/10 Good

Margareta

Liked: Staff & service, room comfort
Prisvärt
Wi fi saknades på ett av rummen utan åtgärd. Utmärkt frukost. Lite skamfilat hotell, men bra pris och bra service med transport in till Hoi An

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель для комфортного отдыха
Очень понравилось. Услужливый персонал, номер с видом на реку. Жо пляжа 10 минут пешком, в 5 минутах ходьбы поселок с кафешками и магазинами. Есть отельный автобус до Хойаня каждые 3 часа. Если автобус был занят, возили на такси туда и обратно за счет отеля. Когда выезжали, весь персонал с ресепшен вышел провожать. Очень приятно. Пребывание понравилось.

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
This hotel was a Great surprise: clean rooms, delicious breakfast buffet, friendly staff, free shuttle bus to hoi an City evert 3. Hours and only a short walk from the beach. Great value for money and the Best place we hve stayed in Vietnam !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Agreable
D'un cachet un peu vieillot, l'hôtel est bien situé, car il offre une navette jusqu'à la vieille ville Très bel environnement. Bon buffet pour le petit déjeuner.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nær stranden - hjelpsom betjening
Hotellet ligger i gangavstand fra stranden. Det går gratis buss inn til Hoi An sentrum og turen tar 5-10 minutter. Veldig serviceinnstilt og hjelpsom betjening som hjalp oss med billetter til videre reise. Litt ugrei lukt på rommet før lufting.

6/10 Okay

Verified traveler

Liked: Cleanliness
Hoi an indochine hotell
Beskrivningen av hotellet stämde inte 1,4kilometer från city visade sig vara nästan en halvmil. Wii fee på rummet fanns inte

8/10 Good

Søren, Aalborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach og town
Indochine is not at the beach and not in town. However the beach is within walking distance and the hotel offers a shuttlebus to Hoi An ancient town and taxis are cheap. The swimming pool is great, the rooms are large and clean and breakfast buffet has a very large selection. Also the staff is very nice - our only negative experience was when we extended our stay a couple of days. Suddenly the rate was higher than whan when we booked at hotels.com.

6/10 Okay

Kenneth, Roskilde

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Husk at
Husk at det er bare et værelse. Synes ikke det lever op til en standard vi har været vidne til tidligere i Vietnam. Receptionen gjorde deres for at opholdet var godt. Måske lidt for klisteret. God udsigt på riverview siden.