Ratings based on 20 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
by A verified traveler

Not so great

Posted Apr 18, 2014 on Hotels.com
Sadly we ended up here for one night when our hotel of choice was full. The pictures online made it look nice, but the pool was outright dirty and peeling paint, the bathroom was grimey/moldy, the breakfast was over-ripe fruit and stale breads. The girls at the desk didn't seem to have our reservation ( never had this issue with hotels.com before) and made us email them our confirmations. But the air conditioning worked and the bed was fine so we got a good nights sleep, nice view of the river/rice paddies in the morning.
3 out of 5
Recommended
for Couples
by A verified traveler

Nice enough place, far from beach and town

Posted May 23, 2013 on Hotels.com
Staff at this hotel were friendly, and the beds/rooms were comfortable. The only problem for us was the hotel was a bit far out of town and not near many restaurants. It is closer to the beach which was nice, but you will need to use one of their bikes to get there.
3 out of 5
Recommended
for Everyone
by A verified traveler

Super staff

Posted May 5, 2013
Pros: Helpful staff. Good breakfast
Cons: Rooms in need of refurbishment. Small swimming pool
Location: Easy access to both town and beach
Excellent staff. Bikes free to use - great. Superb restaurant facing hotel.
5 out of 5
Recommended
for Everyone
by Connie from Canberra Australia

A Hidden Gem

Posted Apr 13, 2013
Pros: Clean, friendly staff and beautiful river and rice field views
Location: Though not located in the town centre, the free shuttle bus provided by the hotel which goes to the town 4 times a day is handy,
helpful, friendsly staff, free shuttle bus to take us to the town centre is handy. will recommend to friends.
3 out of 5
Recommended
for Everyone
by Mick from Buxton, uk

Little improvements would go a long way.

Posted Apr 1, 2013
Pros: Great view up and down the river.
Cons: River view room noise early morning
Location: Midway between beaches and Hoi An town.
This hotel is ok but with a bit of updating in the bathroom and pool area could be better. The wifi is a bit hit and miss but that was normal for a few hotels we stayed in. The rooms were large and airy. Word of warning the river view rooms were very noisy from 5.00 am onwards as the rooms face the road also the use of the horn on cars and scooters is constant. Staff are very friendly and helpful. The shuttle bus was an added bonus but could do with a later run at night as 9.30 is a bit to early to finish your night. Having said that a taxi is only £2 approx.( 60,000 dong ) The bikes are a joke,hire one from elsewhere. Mine had a bent pedal and brake cable snapped luckily it was in the countryside when it happened.
3 out of 5
Recommended
for Business Travelers
by Frank

Nice location out of town

Posted Nov 13, 2012 on Hotels.com
I spent one week in the hotel and it paid off that I had rented a motorbike for the whole time as it gave me flexibility to visit Hoi An or the beach. Breakfast was not overwhelming - and items on the buffet were mostly not fresh and/or were not replenished. Service was mixed, not unfriendly but also not very efficient. I had an issue with a bad smell in my room. They offered me another room - and I found out that the strange smell emanated from the bed linen (in all rooms). Another issue were the protruding wooden bed frames. Even weeks later my shins still hurt from the many times I hit myself there...
5 out of 5
Recommended
for Couples
by Katrine

Vers nice hotel, a bit far from the city

Posted Aug 31, 2012 on Hotels.com
Very nice hotel, with beautiful surroundings next to the river. Our toilet door was broken, but it was fixed as soon as we pointed it out. Helpful staff, who spoke english very well. It was a bit far from "downtown" Hoi An, but there was a free shuttle bus and you could borrow bicycles. Also, a taxi was about 50.000 dong (2-3 $). Plus it was closer to the beach than the hotels in the city. Definitely recommended from here.
5 out of 5
Recommended
by A verified traveler from Germany

Very nice and comfortable hotel next to the beach

Posted Feb 26, 2012 on Hotels.com
The hotel is located next to the beach (about 5 minutes by bike - free service) and the surrounding is beautiful. To town centre you can also go by bike in about 15 minutes or with free shuttle bus from the hotel. Very nice and clean rooms. Breakfast buffet is served on the roof terrace.
4 out of 5
Recommended
by A verified traveler

very nice hotel for a good price

Posted Sep 8, 2011 on Hotels.com
Very nice hotel at a good price. The staff are really friendly and helpful and they had a really good buffet breakfast..
3 out of 5
Recommended
by A verified traveler from Perth WA

Phuoc An River Hotel

Posted Jul 22, 2011 on Hotels.com
Very nice place to stay by the river. Staff were good. Room was clean and comfortable. The only problem for us really was that it was a fair distance from the old city of Hoi An. They did have a free bus ride into the old town but their times were not always convenient to our needs. In the heat and humidity it really was too far for walking!