Ratings based on 330 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travelerfrom 埼玉


Posted May 5, 2015
二食付きプランで4泊しました。朝ともう一食はホテルのレストランなら何処でも、何時でも食事でき、レストラン探しなどの必要も無く、とてもノンビリ過ごせました。 日本語を話せるスタッフが居らず、喫煙室をリクエストしておいたはずが、禁煙室になっていて、部屋替えをしてもらう際にバタバタしましたが、それ以外は問題ありませんでした。 それと、バスタブの無い部屋がほとんどの様で、リクエストは早めの方が良いかと思います!お湯は問題なく出ました。
4 out of 5
for Everyone
by A verified travelerfrom Caen, France

Accueil & Sérénité

Posted May 4, 2015
Pros: Le coté grande classe et malgré tout mise à l'aise par le personnel, le choix du breakfast, la facilité du farniente
Cons: La concrétisation des demandes de services pas toujours suivies
Location: Les commerces, les ballades, le village proche offre réponse à toutes demandes, les possibilités d'excursions multiples
Le personnel attentif, l'environnement paradisiaque, le village proche et très diversifié en offre de tout genre, choix des restaurants ou street food, artisanat et marché local
4 out of 5
for Everyone
by A verified travelerfrom Denver

Sunrise Hoi An Beach resort was great

Posted May 2, 2015
Pros: Loved the grounds and the food.
Cons: The only critical thing I'd have to say is the disconnect with whoever manages the food service. The staff is misdirected and not trained very well i
Location: shopping near by was a blast. cooking school at the Red Sail was memorable--nothing fancy, just right.
The hotel was perfect for this part of our trip...rest and relaxation. The grounds of the hotel were very well kept and beautiful. Loved the breakfasts--great selection--don't miss the Pho soup in the morning! Shocked at the terrific burger in the bar restaurant!
5 out of 5
for Everyone
by A verified travelerfrom Brisbane, Australia

An amazing resort with even more amazing staff

Posted Apr 29, 2015
Pros: The pools and surrounding areas were very well looked after and our accommodation was very comfortable and clean with all expected amenities.
Cons: There was absolutely nothing we felt needed improving.
Location: Perfect location on the beach. Inexpensive massage and laundry services directly across the road and bus shuttle service from the resort to Hoi An.
My husband and I stayed 5 nights at the Sunrise Beach Resort in Hoi An and can't speak highly enough of the service we received from all the staff. They were so friendly and helpful and couldn't do enough for us. Our stay was very relaxing and the buffet breakfasts and restaurant meals were perfect. We would definitely stay there again and recommend this resort to fellow travellers for a completely relaxing holiday.
5 out of 5
for Everyone
by A verified travelerfrom Lincolnshire, UK

Great Hotel - thoroughly recommended!

Posted Apr 11, 2015
Pros: Good facilities and friendly, helpful staff
Cons: Service can be a little slow during busy periods (rare)
Location: Hoi An is a fantastic town with great shops and amazing restaurants and bars. We were there for 5 days and were spoilt for choice each day.
We stayed at the hotel for 5 days and really enjoyed our visit. The facilities and staff were excellent and nothing was too much trouble. Would highly recommend the hotel and it is a great base for Hoi An and Cham Islands.
5 out of 5
for Everyone
by A verified travelerfrom Chester

Stylish hotel with nice pools

Posted Mar 30, 2015
Great breakfasts, pools and nice rooms with huge beds.
4 out of 5
for Everyone
by A verified travelerfrom Perth WA

Lovely resort

Posted Mar 29, 2015
Pros: The pool area and pool was great. The beds are comfy and the breakfast is lovely and has a very wide range of food available. The bikes are a treat.
Cons: The restaurants need a significant improvement. There also need to be more frequent buses into the town area. One each hour would be an improvement.
Location: The location is ok, you do need to get a taxi into town often.
The Sunrise is a very nice resort with a great pool area and comfy rooms. The breakfast is great. The main disappointment were the restaurants. We ate in both the western and Vietnamese restaurants and were disappointed. I was served a raw beef mince patty in the Pho soup and the beef was very poor quality in another beef dish we ordered. The Hoi An Burger is the be avoided! It is a shame that the food lets down an otherwise very nice hotel.
5 out of 5
for Families
by A verified traveler

Stunning beach hotel within easy reach of Hoi An

Posted Mar 20, 2015
We stayed two nights at the Sunrise Hoi An Beach Resort in early March and wished we could have stayed longer. It is a lovely hotel with helpful and friendly staff. The resort is a 10-15 minute drive away from the beautiful old town of Hoi An, but they provide free transfers in the centre on a regular basis, but make sure you book these in advance as the seats are limited.
2 out of 5
by A verified travelerfrom Sydney, Australia

This is not 5 star!!

Posted Mar 20, 2015
We stayed 4 nights 11th-15th March 2015. The noise you can hear from other rooms/exteriors is ridiculous. We were moved from our first room (queen deluxe ocean view) as this was above the kitchen where all we heard was the plates etc. We were put into a King Deluxe Ocean View which was a very nice gesture. Again we could hear everything going on in the room next to us (knew every time they went to the safe). Terribly understaffed. Didn't make our room up on the last day and told us it was our fault as we put up the do not disturb sign (we were on a day tour that day and out of the hotel at 8am.... We didn't put the sign out). When we alerted them to this they said it would get done. We were at the pool for 2hrs and still not done when we got back. Again got the same story. The food was great. The shuttle bus into Hoi An town is great (make sure to book in advance). We wouldn't stay here again.
5 out of 5
for Couples
by A verified travelerfrom uk

great hotel and facilities close to Hoi An

Posted Mar 19, 2015
Pros: excellent room, facilities and service. restaurant food was first class
Cons: nothing
Location: good spot with lots to do and see within easy access
brilliant stay. No negatives. stunning hotel, great staff and service.