Outdoor pool, sun loungers
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Reviews of Emerald Hoi An Riverside Resort

4 out of 5
Emerald Hoi An Riverside Resort
127 Ngo Quyen, Ward Minh An, Hoi An, Quang Nam

Reviews

8.8

Excellent

Rating 10 - Excellent. 385 out of 744 reviews" "
Rating 8 - Good. 265 out of 744 reviews" "
Rating 6 - Okay. 65 out of 744 reviews" "
Rating 4 - Poor. 14 out of 744 reviews" "
Rating 2 - Terrible. 15 out of 744 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Becky

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service, quiet and beautiful lake view. Will stay again if in Hoi An
Stayed 2 nights in Mar 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location - walking distance to the night markets and main area. Lovely and helpful staff.
Stayed 3 nights in Feb 2024

10/10 Excellent

trang

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing place to stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

moez, carrollton

Stayed 2 nights in Jan 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful riverside hotel.
Lovely hotel by the riverside but a short walk into town centre. We had a great room overlooking the river. Pool area was lovely with lots of loungers. Breakfast was superb and we were provided with breakfast boxes for an early trip to My Son. Staff were very helpful and friendly.
Stayed 3 nights in Jan 2024

10/10 Excellent

QUYNH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great! Not too far from Old Town HoiAn and Night Market. Laundromat is right in front of Hotel which makes it so convenient to drop off and pickup your clothes ( 1$USD/kg). Super cheap! Hotel staff are all young people who are all efficient yet very polite and professional. Since I had to check out early (4:30AM) for my 7:00 AM flight from Danang to Nhatrang they prepackaged my breakfast which included 3 pieces of fruit, yogurt, one muffin, one danish, and one croissant. Not to mention a cheese sandwich and a bottle of water. That was more than a regular breakfast.
Stayed 1 night in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
had a lovely stay would go back
Stayed 1 night in Nov 2023

2/10 Terrible

Michele

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Saw a dead cockroach next to my bed. That’s right after they made the room. Worst hotel breakfast i have ever had.
Stayed 4 nights in Nov 2023

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely couple days staying in hoi an at emerald riverside the staff and property were lovely and I will definitely stay again on another return to Vietnam
Stayed 1 night in Nov 2023

8/10 Good

Janette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hoi Ann
Lovely hotel right on river. Very clean and comfortable. Staff were amazing, so helpful and polite. Two minute walk to night markets. Property not too big. Would stay again.
Stayed 5 nights in Oct 2023

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful quiet place to stay that was in the perfect location.
Stayed 3 nights in Aug 2023

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room 306 had a great river view. The whole place was fantastic and we’d stay there again if we go back to Hoi An. Staff were great. We really loved the free bikes there too. The only downside was the pool was so warm that t wasn’t refreshing!!
Stayed 5 nights in Jun 2023
Response from Ms Thanh on Jun 22, 2023
Dear Valued Guest,Thank you very much for staying with us and for this ratings.Once again we thank you and we look forward to welcoming you all again and please write to us directly at sales@emeraldhoianriverside.com. Meantime we you and your family all the best in 2023.Kind Regards,The Management Team

8/10 Good

ann

Stayed 2 nights in Apr 2023
Response from Nguyen Hoai Thanh on May 1, 2023
Dear Ms Ann, Sincerely thank you for your trust in choosing the resort for your recent stay in Hoi An. Hope to come back on the next time.Best regards. Emerald Hoi An Riverside Resort team.

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, a one minute walk to the buzzing eateries and river. Clean and beautiful with most rooms having a wonderful view. Staff were friendly and helpful!
Stayed 6 nights in Apr 2023
Response from Nguyen Hoai Thanh on Apr 19, 2023
Dear Valued Guest, Thank you for staying at Emerald Hoi An Riverside Resort . We hope to see you again in near future. Best regards Emerald Resort Team

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the feel of the hotel, a unique hotel in a brilliant location. I have stayed here 3 Times and it only gets better
Stayed 6 nights in Feb 2023
Response from ms Thanh on Mar 6, 2023
Dear Mr/ms RichardThank you very much for staying with us and leaving a very nice review towards us. We hope to have another chance to welcome you back in one day. Ms Thanh

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The location is great, walking distance to everything. Our first room had a lizard which was scary so they moved us. It’s a nice 3 star hotel
Stayed 3 nights in Dec 2022
Response from Ms Thanh on Feb 28, 2023
Dear Valued Guest ! Thank you for sharing your feedback with us. It is nice to know you had a pleasant time staying with us. If there is anything we might do to make your next stay even better, please let us know and we will do our best to accommodate! We hope you will consider staying with us the next time you travel to Hoi An.

10/10 Excellent

Jone

Stayed 1 night in Oct 2022
Response from Ms Thanh on Feb 28, 2023
Dear Valued Guest ! Thank you for sharing your feedback with us. It is nice to know you had a pleasant time staying with us. If there is anything we might do to make your next stay even better, please let us know and we will do our best to accommodate! We hope you will consider staying with us the next time you travel to Hoi An.

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Ms Thanh on Feb 28, 2023
Dear Valued Guest ! Thank you for sharing your feedback with us. It is nice to know you had a pleasant time staying with us. If there is anything we might do to make your next stay even better, please let us know and we will do our best to accommodate! We hope you will consider staying with us the next time you travel to Hoi An.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great authentic Hoi An resort experience convenient to everything
Stayed 4 nights in Dec 2019
Response from Thuy/Mr - GM on Jan 6, 2020
Dear Valued Guest ! Thank you for sharing your feedback with us. It is nice to know you had a pleasant time staying with us. If there is anything we might do to make your next stay even better, please let us know and we will do our best to accommodate! We hope you will consider staying with us the next time you travel to Hoi An.

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
I was so pleased with free boat tour. Boat driver was nice too. Wifi was very weak.
Stayed 2 nights in Dec 2019
Response from Thuy /Mr - GM on Dec 31, 2019
Dear Valued Guest ! Thank you very much for having taken your time to provides us with your valuable feedback relating to your at Vinh Hung Emerald Resort. We are happy that your stay was positive experience and that you enjoyed your time with us. If there is anything we might do to make your next stay even better, please let us know and we will do our best to accommodate! We hope you will consider staying with us the next time you travel to Hoi An

8/10 Good

Bong Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Thuy - Mr GM on Dec 30, 2019
Dear Valued Guest! Thank you for sharing your feedback with us. It is nice to know you had a pleasant time staying with us. If there is anything we might do to make your next stay even better, please let us know and we will do our best to accommodate! We hope you will consider staying with us the next time you travel to Hoi An.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Free boat ride along river, best breakfast anywhere and great location!
Stayed 3 nights in Dec 2019
Response from Mr Thuy- GM on Dec 16, 2019
Dear Valued Guest Thank you very much for having taken your time to provides us with your valuable feedback relating to your at Vinh Hung Emerald Resort. We are happy that your stay was positive experience and that you enjoyed your time with us. If there is anything we might do to make your next stay even better, please let us know and we will do our best to accommodate! We hope you will consider staying with us the next time you travel to Hoi An

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
The room door cannot open properly and the toilet door cannot lock as well. Towels are too dirty. No lights at hotel main entrance and you will miss when you back at night. Staff service is just so so, keep self talking and ignore customers.
Stayed 1 night in Nov 2019
Response from Mr Vinh - Guest Relation Manager on Dec 9, 2019
Dear Valued Guest! Thank you for sharing your feedback with us. It is nice to know you had a pleasant time staying with us. If there is anything we might do to make your next stay even better, please let us know and we will do our best to accommodate! We hope you will consider staying with us the next time you travel to Hoi An.

10/10 Excellent

Stephen, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it !
I totally enjoyed my stay. Great setting by the river and easy walk to all the great Hoi An sights. Breakfast was very good. Vietnamese people are lovely anyway so staff were friendly and always smile and I felt welcomed. Nice restaurant and good prices I thought. The free river cruise and the food tasting each afternoon is really generous. Definitely recommend and would stay again.
Stayed 4 nights in Sep 2019
Response from Thuy/Mr - GM on Sep 18, 2019
Dear Stephen Thank you very much for having taken your time to provides us with your valuable feedback relating to your at Vinh Hung Emerald Resort. We are happy that your stay was positive experience and that you enjoyed your time with us. If there is anything we might do to make your next stay even better, please let us know and we will do our best to accommodate! We hope you will consider staying with us the next time you travel to Hoi An

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in gorgeous hotel!
Stayed 3 nights in Sep 2019
Response from Thuy/Mr -GM on Sep 10, 2019
Dear Valued Guest ! Thank you very much for having taken your time to provides us with your valuable feedback relating to your at Vinh Hung Emerald Resort. We are happy that your stay was positive experience and that you enjoyed your time with us. If there is anything we might do to make your next stay even better, please let us know and we will do our best to accommodate! We hope you will consider staying with us the next time you travel to Hoi An

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Resort was very pretty, with a paradise feeling. Location was perfect. We are right across from motor bike rentals as well as taxi transportation. Town was a 5 minute walk, not far at all. So if you're looking for a location near town, without the noise, this is your place. The only thing I didn't like were ants. I suppose that is what you get being near the water, but it makes it difficult throwing finished food in the trash.
Stayed 2 nights in Aug 2019
Response from Thuy/Mr - GM on Sep 4, 2019
Dear Ms Karen! Thank you very much for having taken your time to provides us with your valuable feedback relating to your at Vinh Hung Emerald Resort. We are happy that your stay was positive experience and that you enjoyed your time with us. If there is anything we might do to make your next stay even better, please let us know and we will do our best to accommodate! We hope you will consider staying with us the next time you travel to Hoi An!

10/10 Excellent

Verified traveler

Stayed 6 nights in Aug 2019
Response from Thuy /Mr - GM on Aug 22, 2019
Thank you for sharing your feedback with us. It is nice to know you had a pleasant time staying with us. If there is anything we might do to make your next stay even better, please let us know and we will do our best to accommodate! We hope you will consider staying with us the next time you travel to Hoi An.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the friendly staff, beautiful gardens and great pool. The location was perfect quiet and calm but only five minutes walk from the old town. We especially liked the extras - the free daily boatride and the freshly made traditional free food every afternoon. This was our second time staying at this hotel and, if we get back to Vietnam we will certainly book in again. A great place to stay!
Stayed 5 nights in Jul 2019
Response from Mr Thuy - Generald Manager on Aug 5, 2019
Dear Valued Guest We thank you and appreciate your positive comments, we look forward to welcoming you back to the Vinh Hung Emerald Resort.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great position and nice and quiet Lovely pool over looking the river Easy walk to restaurants
Stayed 4 nights in Jul 2019
Response from Truong Quoc Thuy/Mr - GM on Aug 7, 2019
Thank you very much for having taken your time to provides us with your valuable feedback relating to your at Vinh Hung Emerald Resort. We are happy that your stay was positive experience and that you enjoyed your time with us. If there is anything we might do to make your next stay even better, please let us know and we will do our best to accommodate! We hope you will consider staying with us the next time you travel to Hoi An.

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next time I'll book a room at the same hotel
Extremely well located within walking distance from the night market and the old city.
Stayed 7 nights in Jun 2019
Response from Thuy/Mr - GM on Aug 8, 2019
Dear Fernando Thank you very much for having taken the time to provides us with your valuable feedback relating to the Vinh Hung Emerald Resort. We are happy that your stay was a positive experience and that you enjoyed your time with us. If there is anything we might do to make your next stay even better, please let us know and we will do our best to accommodate! We hope you will consider staying with us the next time you travel to Hoi An

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Very old and tired. Not what was advertised on social media
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the little extras that the hotel offers like the afternoon snacks, the free coffee class and free boat ride.
Stayed 8 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel looked out onto the river and was relatively quiet and comfortable. It was nice to come back to after the hustle and bustle of the old town. Staff were very friendly and helpful.
Stayed 5 nights in May 2019

8/10 Good

Minh, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is perfect, 3 minute walk away from the night market and Vy’s Market Restaurant (a great place to try clean street food in a restaurant setting) and about a 7 minute walk from Hoi An ancient town. The hotel and pool are by the river, the pictures are accurate. The breakfast buffet is excellent, lots of Western and Asian choices including a daily Vietnamese soup and a Banh Mi station.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is awY from the hussle and bustle and the tooting early in the morning
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-relaxed atmosphere away from the hustle & bustle of HoiAn -beautiful gardens and pool area -spacious room, comfy bed and pillows -good breakfast, loved the refreshing ice coffee -free 45min boat tour -free country side afternoon tea with live guitarist -staff friendly and helpful -clean hotel
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, quiet, excellent pool. Great staff.
Stayed 5 nights in Mar 2019

10/10 Excellent

Gregory, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emerald is still the greatest!
Vinh Hung Emerald is till the greatest. We had the top graded rooms with views over pool, gardens and the river. The hotel and rooms are terrific but the greatest part of staying there is the friendly caring staff right from the general manager Mr Thuy down to the room and restaurant and gardens staff. Location is a short walk from Old Town but at least it is away from the crowds when the busses and boats bring in people from Danang. We have stated their many times and will always go back.
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times and never lets us down. Great location and friendly staff.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. Excellent location. Wonderful staff. Great breakfast and even local food to taste in the afternoon. We would definitely go back
Stayed 3 nights in Feb 2019

8/10 Good

Jsooxx

Liked: Staff & service
Disliked: Cleanliness
Great shared facilities, pool is resort style and very lovely. all hotel staff are very sincere, professional and helpful. The hotel has little perks like free boat ride, food tasting and coffee making classes, and will pack you a brekky bag if you have to go to the airport early. HOWEVER, the room itself was disappointing, smelled like mould and just needed an overall refresh, I thought the hotel was newish from the external photos but the room internally was very dated looking, and I could see leaks in the ceiling. Note, we were probably in the worst room overlooking the lobby/restaurant. Hoi An is so lovely though, the resort is well located to access the night market and the old town.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Stayed 4 nights in Jan 2019

8/10 Good

Verified traveler

Disliked: Cleanliness
hotel a bit old not so clean
Stayed 1 night in Dec 2018

8/10 Good

Man Wing Vinci

Liked: Staff & service
Good service, no hot water
During my stay for two nights, the first night we didnt hv hot water to bath! We need to go to other room which was not clean to take bath! The next day, the manager said they upgraded me to suite room which must have hot water!
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two rooms for a family of four (two teens). The rooms are on the smaller side, and when we first arrived we thought it was a little musty smelling. But once the air con kicked in the smell disappeared. The staff was very attentive, the grounds were nice, and we thought it was a good value. We used the pool a few times. Breakfast had a lot of choices including fresh local fruit, omelet bar, cereal, and an array of hot Asian choices like pho, noodles, meats, dumplings. The location was great- we could easily walk into the old quarter but return quickly to a more peaceful space at the hotel.
Stayed 5 nights in Dec 2018

8/10 Good

Sayana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was a good stay overall. Very good breakfast. Staff were very kind and helpful.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Our room was lovely, massive bed and the view was overlooking the pool and river. Staff were friendly and helpful. Hotel is in a great location not far from the night market and old town. Really recommend, would have been lovely if it stopped raining so we could make use of the lush pool.
Stayed 3 nights in Nov 2018