“Exactly what we expected”

We decided to explore Douglas for an evening and found this hotel for a good price. It was a basic hotel but all we needed was a place to sleep with a shower and hot water...mission accomplished. The man at the front desk was friendly and the room was very clean. We wanted to go out for dinner and drinks and not drive so for $20 roundtrip we were able to take a cab downtown and back late in the evening. If you've ever traveled Europe by car and have stayed at the interstate hotels there, this place is very similar. We would definitely stay here again if we were passing through.

“Rooms were extremely Clean”

Rooms were clean and rates were good

“great service and close to places to eat”

The shower head was not what I'm used to so I enjoyed a hot bath. I liked being on the ground floor. If I was more familiar with the town I would have liked the location better.

“Basic hotel...good price.”

Ok if you just need a bed to sleep on and an acceptable shower at a low price. We spent most of our time elsewhere anyway so we just needed a basic room.

“America's Best Value Hotel”

Resonable accommodation for the price - but getting pretty tacky and old. Even though it was supposed to be non smoking, it smelled of smoke. Doug

“Get what you pay for”

I stayed here while visiting Hope College. It was the cheapest hotel in the area, and for the price, I have no complaints. The continental breakfast consisted of toast and 2 cereal selections, which was a little disappointing. There is a Meijer and Burger King nearby that were useful.

“Price is right”

You get what you pay for. The price was right for me, and close enough to where i was going. You must stay on the parking lot side of the hotel if you want to get a good night sleep, the other side is next to a busy street. No breakfast, but a Dennys accross the street.

“Too worn out”

The staff was okay, but the hotel itself is old and worn out. The bathrooms were especially worse-for-wear.

“Luck of care”

This hotel was frankly a disappointment. It smells bad and it is very dirty. It looks like areas such as the elevators have not been cleaned in years. Breakfast was served on a dirty bench that nobody cared to clean for hours. It only consisted of old orange juice, questionable milk and bad coffee. There was a TV in the room but did not work. Bed sheets were also dirty/stained as were the bathroom towels. Avoid it.

“Think before you stay.”

We were visiting Saugatuck for Memorial Weekend and thought we would stay in Holland to save some money. This hotel was by far the cheapest hotel we found. The front desk staff was very friendly and efficient. When we got to the room, at first sight it seemed very clean. However, we soon discovered that all of the sheets and towels were covered in stains. I knew that they were just stains and that they were most likely clean but it was hard to get past the visual. Then the next morning, the breakfast consisted of coffee and juice and your choice of either Fruit Loops or Corn Flakes with a jug of milk. So you surely get what you pay for. So give it some thought. In a pinch, we might stay there again. If you are confused by this review being good or bad, that matches how we feel about staying there.