Ratings based on 189 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from MO
Modern, comfortable, and great downtown locationPosted Jun 26, 2015
We love staying at City Flats. The rooms are spacious and modern. The bed sheets are amazing and the rain shower head a real treat. Staff is friendly. Resturant is fantastic. It's easy to walk around downtown Holland right from the hotel. We have stayed at City Flats many times since they opened. We do not recommend the 4th floor rooms on the east side of the building. Lots of noise from the resturant above. We recently stayed in 408, and it has been our least favorite this far. Room is showing wear and age, and the morning resturant noise was a disappointment. Overall though, we love City Flats and will return.
for Business Travelersby A verified traveler from Indiana
Great Hotel, Poor BreakfastPosted May 29, 2015
Pros: Style and quality of rooms. Modernistic flair.
Cons: Complimentary breakfast not very good. No orange juice, for example. (Just orange soda.) And food options limited.
Location: Quaint, old-style shopping area with lots of boutiques within easy walking distance.
Very distinctive, modern-looking hotel, with unique style to rooms. Price and location are excellent. No restaurant, but easy walking distance to several fine eateries in renewed shopping district in Holland. Parking easy and ample. Lots of road construction underway and desk clerk wound up directing us into a closed roadway on our departure.
for Everyoneby A verified traveler
Posted Apr 18, 2015
Excellent hotel stay. Extremely comfortable bed with high quality linens.
for Couplesby A verified traveler
Clean, green and noise.Posted Mar 19, 2015 on Hotels
CityFlats is a nice hotel. Biggest complaint is the lack of noise absorption. It is understandable, especially in their aim of being as green as possible, but we could clearly hear walking/talking in floor above ours.
for Couplesby Chad from Jenison
Great hotelPosted Mar 4, 2015 on Hotels
By far favorite hotel
for Everyoneby A verified traveler from R
Very clean. Would definitely come back!Posted Feb 3, 2015
Super comfortable bed. Room service was very quick. Overall great service
for Everyoneby A verified traveler from Grand Rapids
Great New Years Eve get away.Posted Jan 12, 2015
Pros: The decor was a pleasure. Bed was great to sleep in, so comfortable
Cons: Noise between rooms. I suppose I could have called the front desk to have them come up to ask the party to keep it down, but it was new years.
Location: Had dinner int the hotel which was excellent and had breakfast downstairs as well. Didn't need to get out.
Except for the never ending new years party next door, the stay was wonderful. Next year I'll book earlier to get a room farther from the elevator and the party room hopefully.
for Couplesby A verified traveler from Grand Rapids, MI
Highly recommend this hotel.Posted Dec 31, 2014
Pros: Energy efficient without compromising quality.
Cons: Offer a microwave and mini-fridge as an option.
Location: Three minute walk to downtown Holland, MI.
Sleeping accommodations were luxurious. Dine in options were first rate.
for Couplesby Keith
Posted Dec 27, 2014 on Hotels
for Couplesby Kevin from Indiana
high comfort. low stress.Posted Dec 24, 2014 on Hotels
Very very clean. Interesting and pleasant modern design. Very comfortable mattress The lobby bar and seating area were comfortable. A very nice place to hang out and enjoy happy hour food and drinks. Complimentary coffee in the lobby was excellent, but was cold both mornings. Had to nuke it.