Ratings based on 160 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to all the local attractions

Posted Jun 17, 2014
We stayed for two nights, the room was a little small, but very clean with a balcony looking out at the indoor pool & hot tub. The room was clean, the bath towels were big and soft, the staff very helpful, and we were very close to the many attractions in Holland & Saugatuck, MI. Great hotel for the price.
Comment from Hotel Management
Jun 30, 2014 by Susanna, Hotel Management
Thank you so much for your feedback! I am so glad you enjoyed your time in West Michigan, and hope to see you again!
3 out of 5
Recommended
for Everyone
by Pat from Racine, WI

Comfortable & Adequate

Posted Jun 13, 2014
Pros: We liked that the parking wasn't right below the hotel windows. There was a nice drive in front to unload and parking in lot to avoid noise level.
Cons: attention to bathroom walls/tiles
We stayed just one night and found the beds (2 queens) to be comfortable and this room adequate for our overnight stay. The tiles around the shower/tub could have been cleaner and the bathroom was very small.
Comment from Hotel Management
Jun 30, 2014 by Susanna, Hotel Management
Thank you so much for taking the time to provide us with your feedback!
4 out of 5
Recommended
for Everyone
by Felipe

Posted May 27, 2014
Second time a choose Double Tree by Hilton, very good.
Comment from Hotel Management
Jul 1, 2014 by Susanna, Hotel Management
Thank you so much for your feedback! DoubleTree by Hilton are great hotels all over the world! We appreciate your loyalty!
4 out of 5
Recommended
for Everyone
by ChasB from Michigan

Excellent Hotel in a convenient location

Posted May 12, 2014
Cons: Please do not wake up late risers by shouting loudly in the hallway at 9:00 am.
I was awoken at 9:00 am by loud knocking in the hall way outside my door by cleaning staff. Why they had to loudly announce their presence I cannot understand. I have never had this happen in any other hotel I have ever stayed at. Considering I had to wait until 4:00 pm to check in I would think that the staff would have plenty of time during the day to clean and not disturb the late risers. -chas
Comment from Hotel Management
May 23, 2014 by Susanna, Hotel Management
Chas, thank you so much for taking the time to provide us with feedback. I am so sorry for the challenges you encountered during your stay! I understand how frustrating it is to be disturbed early in the morning. Your input helps us improve the overall experience of our guests.
4 out of 5
Recommended
for Everyone
by Don from Indianapolis

Clean and Quite room.

Posted May 12, 2014
Pros: not noisy size of room was good
Cons: the bathroom was a little tight
Location: NA
pleasant staff that was helpful providing useful information.
Comment from Hotel Management
May 23, 2014 by Susanna, Hotel Management
Thank you for taking the time to leave us feedback Don! I am so glad you enjoyed your stay with us. Hopefully we will see you again soon!
3 out of 5
by A verified traveler

Pleasant staff

Posted May 11, 2014
Room was located over the pool. Too noisy. People in the pool after 11 o'clock. Bathroom small. No exhaust fan. Very pleasant and helpful staff.
Comment from Hotel Management
May 23, 2014 by Susanna, Hotel Management
Thank you for your survey! Your feedback helps us improve our service and the overall quality of the guest experience we offer.
3 out of 5
by A verified traveler

Posted May 9, 2014
Pros: Location to downtown Holland. Very short easy drive to downtown area.
Room was clean but very small. More time was spent in room than planned on due to cold weather. Room is ok if only need to sleep but to small if spend time in your room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 28, 2014
Very nice hotel, would recommend. Good breakfast as well. And free cookies are always a plus!
5 out of 5
Recommended
for Everyone
by A verified traveler

Not to shabby

Posted Apr 20, 2014
The hotel was great! Good location, very clean, excellent staff, and good food. When we arrived, everything was in order. Only compliant is the pool was always crowded but we are early morning people so we just went early in the morning instead.
4 out of 5
Recommended
by A verified traveler

Posted Mar 18, 2014 on Hotels.com
Comment from Hotel Management
Jun 14, 2014 by Susanna, Hotel Management
Thank you so much for your feedback! I hope we will see you next time you are in Holland!