Ratings based on 176 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice stay.

Posted Aug 18, 2014
Location is very good, every thing that you need is close by......
5 out of 5
Recommended
for Everyone
by A verified traveler from fort wayne

Nice hotel located near lots of attractions.

Posted Aug 12, 2014
Pros: Conveniently located to the attractions we wanted to see. Liked that a microwave and refrigerator was available in room. Very comfy king bed.
Cons: Not a shower person would rather we had a room with a bathtub...Entrance sign to Hotel could be somewhat larger on 24th St.
Location: Conveniently located to Windmill Island Gardens, Nelis Dutch Village, VeldheerTulip Garden, Big Red Lighthouse and beach nearby..
Had a lovely stay. We got an early check-in which was nice. Very quiet stay even though we was poolside. Towels furnished in pool area.
3 out of 5
by A verified traveler from Colorado Springs

OK but less than I expected

Posted Aug 4, 2014
The biggest disappointment is my own fault for not carefully reading the confirmation itinerary. I booked four rooms for what I thought was a much lower price than what we ended up paying. The rate I paid was what was confirmed, although not what I remember. That said, the hotel was less than expected. They did a very nice job on the finish out when they converted the old Holiday Inn to a Double Tree but the room size couldn't be changed. When I have stayed in Double Tree facilities in the past, I got a room which was much larger. For $200 I expect more spacious accommodations. Other than that the staff was pleasant and the hotel was clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to all the local attractions

Posted Jun 17, 2014
We stayed for two nights, the room was a little small, but very clean with a balcony looking out at the indoor pool & hot tub. The room was clean, the bath towels were big and soft, the staff very helpful, and we were very close to the many attractions in Holland & Saugatuck, MI. Great hotel for the price.
Comment from Hotel Management
Jun 30, 2014 by Susanna, Hotel Management
Thank you so much for your feedback! I am so glad you enjoyed your time in West Michigan, and hope to see you again!
3 out of 5
Recommended
for Everyone
by Pat from Racine, WI

Comfortable & Adequate

Posted Jun 13, 2014
Pros: We liked that the parking wasn't right below the hotel windows. There was a nice drive in front to unload and parking in lot to avoid noise level.
Cons: attention to bathroom walls/tiles
We stayed just one night and found the beds (2 queens) to be comfortable and this room adequate for our overnight stay. The tiles around the shower/tub could have been cleaner and the bathroom was very small.
Comment from Hotel Management
Jun 30, 2014 by Susanna, Hotel Management
Thank you so much for taking the time to provide us with your feedback!
4 out of 5
Recommended
for Everyone
by Felipe

Posted May 27, 2014
Second time a choose Double Tree by Hilton, very good.
Comment from Hotel Management
Jul 1, 2014 by Susanna, Hotel Management
Thank you so much for your feedback! DoubleTree by Hilton are great hotels all over the world! We appreciate your loyalty!
4 out of 5
Recommended
for Families
by Tanya from West Bloomfield

Nice hotel

Posted May 18, 2014 on Hotels.com
My family and I stayed here one night while in town for the tulip fest. The hotel was clean and service was great, also very close to the downtown area. I really liked that every room had a refrigerator which came in very hand. The staff was also very friendly and helpful. The front desk recommended a great local place for breakfast that we really enjoyed. Thank you!
Comment from Hotel Management
Jul 26, 2014 by Susanna, Hotel Management
Thank you for your feedback Tanya! I am so glad you enjoyed your stay with us. I hope we will have the chance to serve you again in the future!
4 out of 5
Recommended
for Couples
by A verified traveler

Posted May 16, 2014 on Hotels.com
Comment from Hotel Management
Jul 26, 2014 by Susanna, Hotel Management
Thank you so much for your feedback!
3 out of 5
Recommended
for Getaway With Friends
by Laurie A. from Dyer, IN

Average hotel for the price

Posted May 14, 2014 on Hotels.com
Location and cleanliness of the hotel was great. However, the staff was not friendly or attentive. The bathroom was very small.
Comment from Hotel Management
Jul 26, 2014 by Susanna, Hotel Management
Thank you for taking the time to provide us with your feedback Laurie. I am sorry you did not feel the staff went out of their way to make your stay exceptional. Your input helps us train our staff to exceed expectations.
Comment from Hotel Management
Jul 26, 2014 by Susanna, Hotel Management
Thank you for taking the time to provide us with your feedback Laurie. I am sorry you did not feel the staff went out of their way to make your stay exceptional. Your input helps us train our staff to exceed expectations.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 13, 2014 on Hotels.com
We just loved staying at this Hotel. The beds were so comfortable and the room was very clean! !! The service was also Great!! I will tell everyone to stay at this Hotel! !!
Comment from Hotel Management
Jul 26, 2014 by Susanna, Hotel Management
I am so glad you enjoyed your stay with us! Thank you for your feedback?