Ratings based on 80 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ann Arbor, MI

Nicely Remodeled Fairfield Inn Just Off 31

Posted Aug 19, 2014
Pros: Bed, pillows, fresh scent, sound-proofing in room, cleanliness of room, 24-7 coffee, snack bar, kind staff.
Cons: Staffers were lingering around bathroom (near pool) which made it difficult to get in there. They weren't cleaning it - do they have their own potty?
Location: Hiking (Pigeon Creek and Riley!); beaches; shopping; restaurants; boating.
I was impressed with the renovations at this hotel. We loved the new decor - carpet, bedding, wallpaper, desk, bathroom tiles, built-in area for the fridge, and microwave. The bed was so comfortable, and the room smelled great. There were also many oodles of kids staying at the hotel, but we didn't hear a thing once we were in our room. In fact, we slept soundly for 10 hour both nights! Wow! The breakfast was great (a full spread with eggs, sausage, toast, yogurt, muffins, cereals, etc.). And for folks who get drowsy in the afternoon or evening, they offer coffee ALL THE TIME. Yahoo! The pool was nice (but a bit small). The hot tub was great too. There is only one shared restroom near the pool (that we could find), which seemed to often be used by the staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from West Bloomfield, MI

A nice place to stay in Holland

Posted Aug 11, 2014
Pros: The staff was great. They took real good care of us during our visit.
Location: Downtown Holland is close. The Dutch Village is close as well as Windmill Island. Saugatuk is only about 15 minutes away.
We had a GREAT stay! The colors and patterns were "funky", but really, really matched and gave a HUGE sense of relaxation to the stay. So peaceful. We really, really enjoyed our stay, the room, pool, breakfast, and just everything else. Dave, the person on staff when we arrive, was awesome! Friendly, knowledgeable, and you KNOW he LOVES his job. He was always busy. We saw him helping people, at the pool getting towels, doing wash, mopping, and when we needed a box of tissue, he was right there. You don't see someone like this, loyal and hard working, all the time. We loved the hotel and our stay. Thank you!!!
4 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 11, 2014
Enjoyed our stay. Valarie was very helpful. We only stayed one night, but I would stay there again. A little spendy, but it was during the peak of summer.
5 out of 5
Recommended
for Everyone
by A verified traveler from IL

Great stay - modern style hotel

Posted Aug 7, 2014
Really nice hotel Modern style Clean Nice breakfast Plenty of coffee and tea avail
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice family hotel

Posted Jul 22, 2014
We stayed at this hotel over a weekend in July. While it wasn't close to downtown or the beach (10-15 min drive), it was a comfortable stay at an affordable price. Staff was very friendly and accommodating. I would stay here with my husband and young son again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel - pleasant staff

Posted Jul 14, 2014
Nice hotel - pleasant staff clean rooms contential breakfast
2 out of 5
Recommended
by A verified traveler

Posted Jul 14, 2014 on Hotels.com
Not impressed at all.
Comment from Hotel Management
Sep 27, 2014 by Manager, Hotel Management
Dear Guest, Thank you for taking the time to review your stay at the Fairfield Inn & Suites Holland. We strive to impress our guests and I'm very sorry that we came up short during your stay. Please allow us another opportunity to make up for this on your next stay in the area. Sincerely, Steven M. General Manager
5 out of 5
Recommended
for Business Travelers
by Pat from Port Huron

Posted Jul 11, 2014 on Hotels.com
Thank you to the manager and staff for helping us through a family emergency. They were all wonderful. P
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 4, 2014
Pros: Seem to be new. Good location. Hotel staff was very nice.
Location: A good place to be. Downtown was close and so was the state park. Easy to drive to other towns.
The deluxe king was a nice room. The only noise was other guests walking on the floor above us. They forgot to make up our room on the second day but no big deal.
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Jul 2, 2014 on Hotels.com