Ratings based on 97 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Never again!

Posted Apr 20, 2015
Pros: NOTHING this time.
Cons: electronics, new mattress, new alarm clock, new appliances.
Location: NOTHING
2nd time I have stayed here. It is noisy, nothing works correctly and the hotel staff have no idea how to fix it... nor do they care.
Comment from Hotel Management
May 7, 2015 by Rachel, Hotel Management
I am so sorry to hear that you did not enjoy your stay. I hope we can regain your trust and you will give our hotel another try next time you are in Holland.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2015
The most excellent inn I have ever stayed in the US
Comment from Hotel Management
Apr 10, 2015 by Rachel, Hotel Management
Thank you for the wonderful comment and star rating. We look forward to seeing you next time you are in Holland!
5 out of 5
Recommended
for Families
by A verified traveler

Holland MI

Posted Feb 17, 2015 on Hotels.com
Great Stay. Residence inn is always great place to stay.
Comment from Hotel Management
Apr 25, 2015 by Rachel, Hotel Management
Glad to hear the you enjoyed your stay with us! Thank you for the great feedback, we look forward to seeing you next time you're in Holland!
5 out of 5
Recommended
for Families
by Jesusfrom Oak Park, IL

A keeper for the area.

Posted Feb 6, 2015 on Hotels.com
The good: Hotel is well laid out. Suite we stayed in was quite well-appointed with dish service in each room, full, modern kitchen, modern furniture, comfy beds, great breakfast, and fireplace. The bad: Pool wasn't open during our stay. Weird location in a very desolate area away from the city proper, and dog stay fee seems a bit exorbitant (might be Residence Inn's problem, and not particular to the hotel itself). Bathroom needs air extractor.
Comment from Hotel Management
Apr 18, 2015 by Rachel, Hotel Management
Thank you for the compliments on the Suite! I am so sorry the pool was closed during your stay, we were completing some small maintenance items to the area. You will have to come back again soon and take a dip in the pool!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mineral Ridge, Ohio

We were in town to visit family.

Posted Jan 1, 2015
Pros: The cleanliness and the breakfast buffet.
Cons: We missed out on swimming in the pool because it was under repair during our stay.
Location: It was close to stores and restaurants. It also helped that our family lived close by too.
We loved the accommodations because it allowed us to bring our two small dogs with us. The breakfast that was served was by far the best that I've ever had at any hotel stay before. It was a very clean hotel and I would definitely recommend it to all of my family and friends.
Comment from Hotel Management
Mar 7, 2015 by Rachel, Hotel Management
I am so happy to hear that you enjoyed the hotel! There are so few hotels in Holland that accommodate pets I am glad that you were able to book with us! We look forward to seeing you next time you are in Holland; we will have breakfast ready for you the next morning!
5 out of 5
Recommended
for Couples
by A verified traveler

Getaway

Posted Dec 8, 2014 on Hotels.com
The hotel was one of the nices I've stayed in.
Comment from Hotel Management
Feb 21, 2015 by Andrea, Hotel Management
Thank you for the great review! We truly appreciate the comments!
5 out of 5
Recommended
for Families
by Anne Catherinefrom Chicago

Fall Foliage Foray

Posted Dec 6, 2014 on Hotels.com
My family loves the Holland Residence Inn. The staff members are always helpful and courteous, we highly recommend this location.
Comment from Hotel Management
Feb 21, 2015 by Andrea, Hotel Management
Thank you for the great review and the awesome comments about the staff. They are a pleasure to work with everyday! We look forward to seeing you next time you are in Holland!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Oct 13, 2014 on Hotels.com
Comment from Hotel Management
Feb 21, 2015 by Andrea, Hotel Management
Thank you for the rating!
5 out of 5
Recommended
for Business Travelers
by Andyfrom Owosso

Posted Sep 18, 2014 on Hotels.com
The room was great. I have business in Holland at least once a month. This is the best hotel I've stayed at in the area. I will continue to stay here for all future business trips to Holland.
Comment from Hotel Management
Nov 22, 2014 by Andrea, Hotel Management
Thank you for your feedback! We are so glad to hear you enjoyed your stay and will be staying with us more often. We look forward to having you as our guest! Thank You - The Residence Inn Staff
5 out of 5
Recommended
by A verified traveler

Posted Sep 14, 2014 on Hotels.com
Love this hotel! We will definitely book there in the future.
Comment from Hotel Management
Nov 22, 2014 by Andrea, Hotel Management
Thank you for choosing Residence Inn! We are thrilled to hear you enjoyed your stay and we look forweard to having you again. Thank You- The Residence Inn Staff