Ratings based on 367 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from Kansas City

Condo right on the water at Emerald Point.

Posted Jul 6, 2015
Pros: Lake view is very nice. Full kitchen, DR, LR combo is great for family. Boating area is great and right on property.
Cons: Pool area is very small for 5 full size condo buildings. Pull out sofa was nearly worn out, needs updating.
Location: 5 minutes from Hollister and about 10 minutes from Branson. Easy access to 65, 165 and 265.
Decent rooms, full kitchen, with lake view (if you request it and pay an upgrade fee.) Non-lake view is pretty boring. They have full boat doc facilities and boat rentals are a good value if you don't have your own. The pool and hot-tub area is small for a resort of this size. You can see multiple fireworks displays from this location. Close to just about everything.
5 out of 5
Recommended
for Everyone
by A verified traveler

Such a beautiful view!

Posted Jun 2, 2015
We enjoyed it so much! Truly impressed with the settings & staff.
Comment from Hotel Management
Jun 8, 2015 by Westgate Customer Care, Hotel Management
Thank you so much for your review. We are very happy to hear that you enjoyed your vacation with us. It is so great to know that our location and resort staff was able to provide a more enhanced experience for you while staying with us. We certainly hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 31, 2015
Great room for the price. Had a nice sized kitchen and living room and a separate bedroom. I would stay here again.
Comment from Hotel Management
Jun 4, 2015 by Westgate Customer Care, Hotel Management
We appreciate and value your feedback. We love that you were able to enjoy the spaciousness of your accommodations while staying with us. We hope that you would take the time to recommend us to friends and family to take advantage of our resort. We hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

bad experience!

Posted May 26, 2015
Pros: not much
Location: had a great time doing other things
no record of reservation had to wait over an hour to get a room and charged me a ridiculous price!! thanks expedia!! wont book here again!!
Comment from Hotel Management
Jun 3, 2015 by Westgate Customer Care, Hotel Management
Thank you for your review! We apologize to see that your reservation was not in our system in time for your check-in. However, we see that it was processed through. Please accept our apologies for this inconvenience. But, we are glad the hear that you had an enjoyable time while staying with us and hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Easy Access to Highway, Not trapped on the Strip

Posted Mar 23, 2015
Pros: Kitchen and separate bedroom was nice.
Cons: Sound deadening between room could have been designed into the structure better. It may have been the connecting room feature which may ahve been the
Location: Branson, what eles needs to be said.
Nice facilities, off the beaten worn path. Enjoyed my stay, did not use the amenities that one should when staying in a resort atmosphere like this one. My days was planned out ahead of time to the fullest.
Comment from Hotel Management
Mar 30, 2015 by Westgate Customer Care , Hotel Management
Thank you for your review. We are pleased to hear that you thought our resort was nice and enjoyed your stay. It would be a pleasure to have you return so you can experience all that we have to offer. Annie
5 out of 5
Recommended
for Families
by A verified traveler

Very nice stay.

Posted Mar 16, 2015 on Hotels
Staff was friendly. Room was clean. Will stay there again
Comment from Hotel Management
May 30, 2015 by GuestRelations, Hotel Management
Thank you for your feedback. We are thrilled to hear that you liked our clean accommodations and the friendly service you received from our staff. It’s very pleasing to know that you would return; we can’t wait to see you on your next vacation. Annie
5 out of 5
Recommended
for Couples
by Penny from StLouis

Hotel summary

Posted Mar 13, 2015 on Hotels
Nice resort blinds torn but everything else was great. People there were very nice at check in and check out.
Comment from Hotel Management
May 30, 2015 by GuestRelations, Hotel Management
Thank you for your comments. We are happy to hear that you liked the exceptional service you received from our staff. We appreciate you bringing the torn blind to our attention your comments will be shared with appropriate management. Our team waits for your next visit! Annie
5 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Fabulous Hotel Next to the Lake

Posted Feb 23, 2015
Pros: Everything, Location, View - inside and out!
Cons: softer mattress
Location: the whole of Branson is maybe 5 minutes away as well as Hollister!!
Everything was wonderful, clean, fully stocked and functional, friendly staffed. Simply Wonderful!!
Comment from Hotel Management
Mar 12, 2015 by westgate_customercare, Hotel Management
Thank you so much for choosing Westgate Branson Lakes Resort at Emerald Pointe! We’re so thrilled to hear our staff was able to exceed your expectations and you found everything to your liking. We hope to see you again soon! Sincerely, Idalise
4 out of 5
Recommended
for Families
by Jeannie L from Arkansas

Nice and clean

Posted Dec 31, 2014 on Hotels
It was convenient to be in Hollister. The only negative is what others have to say: the walls are paper thin. We could hear entire conversations next door. But I would still stay there again.
Comment from Hotel Management
Mar 21, 2015 by Lissy, Hotel Management
Thank you so much for choosing to stay with us at the Westgate Branson Lakes Resort at Emerald Pointe. We apologize for any inconvenience due to the noise filtering into your room from a nearby unit. We do hope you enjoyed the rest of your time with us and are delighted to hear that you would return to stay with us again! Sincerely, Anja
4 out of 5
Recommended
for Business Travelers
by James from Georgia

Wish we woulda had a lake view

Posted Dec 4, 2014 on Hotels
it was a good stay but we were told we would have a lake view room and did not receive it! There were plenty of lake view rooms available however we were told they were all booked!
Comment from Hotel Management
Feb 28, 2015 by GuestRelations, Hotel Management
Thank you for sharing your experience with us. We are thrilled to hear you had a “nice” stay. On the other hand, it’s very unfortunate we weren’t able to meet your request for a lake view. We have a limited amount of lake views and sometime we can become fully booked due to its high demand. It would be our pleasure to have you visit again the next time you're in Branson. Annie
Comment from Hotel Management
Feb 28, 2015 by GuestRelations, Hotel Management
Thank you for sharing your experience with us. We are thrilled to hear you had a “nice” stay. On the other hand, it’s very unfortunate we weren’t able to meet your request for a lake view. We have a limited amount of lake views and sometime we can become fully booked due to its high demand. It would be our pleasure to have you visit again the next time you're in Branson. Annie