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Reviews of HYATT house Fort Lauderdale Airport & Cruise Port

3 out of 5
HYATT house Fort Lauderdale Airport & Cruise Port
90 SW 18th Avenue, Dania Beach, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 1839 out of 3057 reviews" "
Rating 8 - Good. 804 out of 3057 reviews" "
Rating 6 - Okay. 226 out of 3057 reviews" "
Rating 4 - Poor. 112 out of 3057 reviews" "
Rating 2 - Terrible. 76 out of 3057 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
They provide a free shuttle form the airport, which was really nice for the 8 of us traveling together. We had a 2 bedroom suite with a kitchen, the room size was perfect for our group. You could easily walk to eat, shop and they are a hotel that is typically used for people to stay prior to boarding a cruise ship.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property very spacious rooms
Stayed 2 nights in Apr 2024

10/10 Excellent

Lorenzo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was great location to everything
Stayed 5 nights in Mar 2024

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great pre cruise hotel
Stayed 1 night in Apr 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Loved the shower. Had a little trouble with check in but it was quickly fixed.
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Amenities, property conditions & facilities
Was good
Stayed 1 night in Apr 2024

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Free shuttle to the airport, shopping nearby.
Stayed 2 nights in Apr 2024

8/10 Good

Xiaojun

Liked: Amenities
good location.
Stayed 1 night in Apr 2024

10/10 Excellent

Stavros, Dorval

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
uneventful easy comfy no issues hotel shuttle easy and reliable gym good very clean we book again recommended
Stayed 1 night in Apr 2024

6/10 Okay

Camillo, Woodbridge

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Christina

Traveled with partner
Liked: Amenities, property conditions & facilities
The only disappointing thing was the airport shuttle service pick up from the airport. It took 1 hour and 20 minutes for the shuttle to arrive. Delayed due to lack of other shuttle bus. There were only 2 per the company that was providing service for many arriving customers.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Just an overnight stay but clean, comfortable and friendly staff, with cruise port shuttle available
Stayed 1 night in Apr 2024
Response from LaVonne - Front Desk Host on Apr 13, 2024
We love getting feedback from the guest! You need a great start to your vacation as you set sail. We are glad to be the first step! Please visit us again!

8/10 Good

Carey Albert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great proximity to the airport, but really nothing to do closeby, unless you like shopping !! Have to Uber/Taxi otherwise.. Rooms were nice and spacious and clean, nice pool, breakfast was soso-but is free to can't complain, lots of fast food eateries very close by.
Stayed 3 nights in Apr 2024
Response from LaVonne - Front Desk Host on Apr 13, 2024
We love getting feedback from the guest! You need a great start to your vacation or as you set sail. We are glad to be the first step! Please visit us again!

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had just arrived from a cruise. We were given our room right away. The girl on the front desk was very pleasant to deal with. The room was excellent. We ate that evening in the bar. Food was very good pub fare. Very impressed. Free shuttle to the airport.
Stayed 1 night in Apr 2024
Response from LaVonne - Front Desk Host on Apr 13, 2024
We love getting feedback from the guest! You need a great start to your vacation or as you set sail. We are glad to be the first step! Please visit us again!

10/10 Excellent

Terry

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Apr 2024
Response from LaVonne - Front Desk Host on Apr 13, 2024
We love getting feedback from the guest! You need a great start to your vacation or as you set sail. We are glad to be the first step! Please visit us again!

10/10 Excellent

Lelani

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are great! They are spacious and clean. They have a kitchen which is really convenient. There is nearby shopping and dining and it is all within walking distance.
Stayed 1 night in Mar 2024
Response from LaVonne - Front Desk Host on Apr 13, 2024
We love getting feedback from the guest! You need a great start to your vacation or as you set sail. We are glad to be the first step! Please visit us again!

2/10 Terrible

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Close to a lot of shopping and restaurants
Stayed 1 night in Apr 2024
Response from LaVonne - Front Desk Host on Apr 13, 2024
We love getting feedback from the guest! You need a great start to your vacation or as you set sail. We are glad to be the first step! Please visit us again!

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
Great spot to get ready for a cruise Lots of restaurants in close walking distance
Stayed 1 night in Apr 2024
Response from LaVonne - Front Desk Host on Apr 13, 2024
We love getting feedback from the guest! You need a great start to your vacation or as you set sail. We are glad to be the first step! Please visit us again!

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, nice and clean rooms, quiet, shopping centre within walking distance.
Stayed 7 nights in Mar 2024
Response from LaVonne - Front Desk Host on Apr 13, 2024
We love getting feedback from the guest! You need a great start to your vacation or as you set sail. We are glad to be the first step! Please visit us again!

10/10 Excellent

Roderick, Conception Bay South

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like that they were able to accommodate us by letting us check in earlier as we had got off our cruise early in the morning. Service in the restaurant was also good. As well, breakfast is included with your stay which makes it convenient in the morning when getting on the go.
Stayed 1 night in Apr 2024

10/10 Excellent

Gail

Traveled with partner
The staff at the front desk were very friendly & helpful. We liked having the kitchen to have a couple of our lunches instead of eating out. The breakfast buffet was tasty & had lots of choices. We also loved the location, close to lots of stores & restaurants. We will be back!
Stayed 2 nights in Mar 2024
Response from Hyatt House on Apr 8, 2024
With so many hotels to choose from, we are grateful that you choose us. The Hyatt House team appreciate your feedback!

10/10 Excellent

Rita

Stayed 1 night in Apr 2024
Response from Hyatt House on Apr 8, 2024
Thank you for choosing Hyatt House

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Second time of stayed here and it’s been lovely both times. Location is perfect for my needs. The staff has always been super friendly and helpful! There is laundry facilities. Breakfast is every morning. I get the king suite with full kitchen. I recommend this hotel!
Stayed 6 nights in Mar 2024
Response from Hyatt House on Apr 8, 2024
With so many hotels to choose from, we are grateful that you choose us. We are happy that you returned. We hope to see you again soon!

10/10 Excellent

Kelli

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is our second time staying here, room was great, within walking distance to stores and food.
Stayed 2 nights in Mar 2024
Response from LaVonne - Front Desk Host on Apr 6, 2024
Thank you so much for staying with us! We always want you to feel welcome, so the preparation of our bar and restaurant is all thanks to our bartender, Melissa.

2/10 Terrible

Sodiq, Maple Grove

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property was dirty upon arrival we spent 6 nights with housekeeping only coming around 2 twice and the second time is after us going downstairs and let it be known we need them ! We had to go ask for clean towels ! I was disappointed as I had a great experience at another Hyatt house months prior to
Stayed 6 nights in Mar 2024
Response from Hyatt House on Apr 8, 2024
Sorry to hear that your stay was less than ideal. We hope you will give us another chance to make this right. Thank you for choosing Hyatt House

10/10 Excellent

angela

Stayed 1 night in Jan 2024
Response from LaVonne - Front Desk Host on Apr 6, 2024
Thank you so much for staying with us!

10/10 Excellent

georgeann

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only thing that I did not like, is the shades in the room were broken and ripped. It looked like they were electric shades, but the button nearby did not work. Otherwise, everything was fantastic. The staff were amazing!!
Stayed 1 night in Mar 2024
Response from LaVonne - Front Desk Host on Apr 6, 2024
Thank you so much for staying with us! We always want you to feel welcome, we apologize on behalf of maintenance for the electric blinds. We will be so grateful if you stay with us again.

10/10 Excellent

Shaqueno

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Mar 2024
Response from LaVonne - Front Desk Host on Apr 6, 2024
Thank you so much for staying with us! We always want you to feel welcome!

10/10 Excellent

Shantel

Traveled with partner
Liked: Amenities
My Stay was Amazing. Nice, Clean and Professional. Staff was Very Friendly. Love 💕
Stayed 3 nights in Mar 2024
Response from LaVonne - Front Desk Host on Apr 6, 2024
Thank you so much for staying with us! We always want you to feel welcome, so glad you were able to see the efforts. Please stay with us again for your travel adventures

10/10 Excellent

Vivian

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from LaVonne - Front Desk Host on Apr 6, 2024
Thank you so much for staying with us! We always want you to feel welcome!

10/10 Excellent

Yolanda, Nassau

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great for family that requires the kitchenette. Nice area with food and shopping. Friendly and helpful staff. Paid parking was the only negative. There is no free parking anywhere nearby.
Stayed 3 nights in Mar 2024
Response from LaVonne - Front Desk Host on Apr 6, 2024
Thank you so much for staying with us! We always want you to feel welcome, sadly or vehicles are the largest tag-along. Please, still consider our hotel when traveling again!

10/10 Excellent

Cindy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Mar 2024
Response from LaVonne - Front Desk Host on Apr 6, 2024
Thank you so much for staying with us! We always want you to feel welcomed, so glad you were able to see the efforts made. Please do visit us again for a stay!

8/10 Good

Ricardo

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice place to stay
Stayed 1 night in Mar 2024
Response from LaVonne - Front Desk Host on Apr 6, 2024
Thank you so much for staying with us! We always want you to feel welcomed.

8/10 Good

Stefano

Liked: Cleanliness, amenities, property conditions & facilities
Great location a lot to do around. Nice rooms. Kind staff.
Stayed 1 night in Mar 2024
Response from LaVonne - Front Desk Host on Apr 6, 2024
Thank you so much for staying with us! We always want you to feel welcomed, so glad you were able to notice our efforts. Please stay with us again while you travel.

2/10 Terrible

Roseann

Disliked: Cleanliness, property conditions & facilities
We got to the hotel at 2am. We had booked our reservation for 4 people and paid extra money for that. Only to check into the room with no blankets or pillows for the pull out bed. The front desk told us they had no more. I had to walk across the street myself to their sister hotel to see what they had. I was then given pillows without pillowcases that were dirty with stains. This is beyond unacceptable. And I was told it is because people are checking into rooms with more people than they put on the reservation. I told them I properly paid for the amount of ppl in our room and yet they weren’t accommodating us. I want to be fully refunded for this stay. This is unacceptable.
Stayed 1 night in Mar 2024

10/10 Excellent

Isaac

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thank you very much for everything the best hotel I ever stayed beautiful surrounded all you need from shopping restaurant McDonald’s Burger King Starbucks, beautiful place to stay I will do it again and again
Stayed 8 nights in Mar 2024
Response from LaVonne - Front Desk Host on Apr 6, 2024
Thank you so much for staying with us! We always want you to feel welcomed!

10/10 Excellent

Porsha Stubbs

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property
Stayed 2 nights in Mar 2024
Response from LaVonne - Front Desk Host on Apr 7, 2024
Thank you so much for staying with us! We always want you to feel welcomed, please come back whenever you are traveling!

10/10 Excellent

Celeste

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is nice and clean. Staff was very friendly and even got us in for an early check in. Area is fantastic, so many shops and restaurants to choose from all walkable. We also went to the movie theater which is new only five minute walk.
Stayed 1 night in Mar 2024
Response from LaVonne - Front Desk Host on Apr 6, 2024
Thank you so much for staying with us! We always want you to feel welcomed, please stay with us again while you travel.

10/10 Excellent

Toya

Liked: Cleanliness, property conditions & facilities
Customer service & the quick check in
Stayed 2 nights in Mar 2024
Response from LaVonne - Front Desk Host on Apr 7, 2024
Thank you so much for staying with us! We always want you to feel welcomed!

4/10 Poor

Dinah

Traveled with family
Disliked: Property conditions & facilities
Hotel room was in bad condition. Dingy musty smell wall paper peeling in bathroom tiny out dated room. Needs maintenance in room and down stairs smelled like a wet dog. Definitely wont recommend.
Stayed 3 nights in Mar 2024
Response from Hyatt House on Apr 8, 2024
Your feedback is noted

10/10 Excellent

Anthony

Stayed 1 night in Mar 2024
Response from Hyatt House on Apr 8, 2024
Thank you for choosing Hyatt House

10/10 Excellent

RoseMary

Traveled with family
Excellent property for before or after a cruise
Stayed 2 nights in Mar 2024
Response from LaVonne - Front Desk Host on Apr 6, 2024
Thank you so much for staying with us! We always want you to feel welcomed!

10/10 Excellent

Douglas

Traveled with family
Great service
Stayed 1 night in Mar 2024
Response from LaVonne - Front Desk Host on Apr 6, 2024
Thank you so much for staying with us! We always want you to feel welcomed!

10/10 Excellent

Hendrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really friendly staff. Gave us an early check in as we arrived early. Definitely stay here in the future.
Stayed 1 night in Mar 2024
Response from LaVonne - Front Desk Host on Apr 6, 2024
Thank you so much for staying with us! We always want you to feel welcomed!

6/10 Okay

Leighton

Stayed 2 nights in Mar 2024
Response from LaVonne - Front Desk Host on Apr 6, 2024
Thank you so much for staying with us!

6/10 Okay

Shayla

Traveled with family
The property is an older hotel. Therefore, it needs some updates internally and externally. The worst thing about the hotel stay is the hairs, small pieces of dirt, and stains on the bed sheets. The comforter is very dinghy and needs to be replaced. There are only two small, old school trash cans in the room as well, which need upgrading. The bar area is also small. The best part about the stay is the location to the airport, the airport shuttle (even if early in the morning or late at night), and the location near the Dania Pointe shopping center. The staff was helpful also. I do think the amount that I paid for the hotel is a little overpriced due to the outdated areas of the hotel & the uncleanliness of the hotel bed sheets. I’ve stayed at much better Hyatt hotels from the west coast to the south in the US. My stay at this location was average. I would not stay again.
Stayed 3 nights in Mar 2024
Response from Hyatt House on Apr 8, 2024
Thank you for choosing Hyatt House, we apologize for inconveniences

10/10 Excellent

Michele

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and lots of walkable options nearby
Stayed 2 nights in Mar 2024
Response from LaVonne - Front Desk Host on Apr 6, 2024
Thank you so much for staying with us! We always want you to feel welcomed!

6/10 Okay

Michael

Liked: Cleanliness
I liked the friendly helpful staff and the cleanliness . I liked the service of the cleaning crew. But I did not like the condition of the furnishings. The window shades were all broken and had holes in them. And the decor was very dated. The room needs a total renovation. So to sum it up. Good people with great attitudes and great work ethics but the furnishings are shabby.
Stayed 3 nights in Mar 2024
Response from Hyatt House on Apr 8, 2024
Sorry to hear that your stay was less than ideal. We hope you will give us another chance to make this right. Thank you for choosing Hyatt House

8/10 Good

David

Liked: Property conditions & facilities
Great location
Stayed 1 night in Mar 2024
Response from LaVonne - Front Desk Host on Apr 6, 2024
Thank you so much for staying with us! We always want you to feel welcomed.