Ratings based on 161 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
98% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by Elizabethfrom PA

Nice stay

Posted Dec 22, 2014 on Hotels.com
The room was clean and the staff was very helpful and friendly.
5 out of 5
Recommended
for Families
by NORAfrom orchard park ny

awesome experience

Posted Dec 19, 2014 on Hotels.com
wonderful visit... will for sure visit again
3 out of 5
Recommended
for Everyone
by A verified traveler

Would recomend

Posted Dec 16, 2014
Pros: very nice people
Cons: DOOR KEYS..
Location: Huge shopping Mall and Movie theater as well as many restaurant choices
Everything was decent, except every day for 3 days I had to have my door keys updated.. a bit of a pain but learned after the second time to just stop on my way to the room rather than come back down to the lobby. They had no explanation..Other than that It was good.
5 out of 5
Recommended
for Families
by Donaldfrom Cape Coral Florida

NO complaints here

Posted Dec 16, 2014 on Hotels.com
Friendly helpful staff. very nice place to stay.
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Dec 12, 2014 on Hotels.com
4 out of 5
Recommended
for Couples
by Tracy

This traveler left a rating score only Posted Dec 5, 2014 on Hotels.com
4 out of 5
Recommended
for Personal Event
by Jamiefrom NY

Great hotel and location

Posted Dec 5, 2014 on Hotels.com
Great hotel and location
2 out of 5
Recommended
for Personal Event
by Carissafrom Ridgway

Careless mistakes

Posted Dec 1, 2014 on Hotels.com
Lots of things went wrong! When I checked in I was given keys that did not work, went back down to have them fixed, once they were fixed they worked but I walked into a room that was occupied. I then went back down stairs and was given a different room, I asked if they had a list of restaurants that would deliver and was given one. When I called the first number it was a lady on a cell phone, I thought I dialed wrong so I tried again and got the same lady. The next place was no longer in business. So..... I went out to dinner even though I was tired and just wanted to relax and order take out. When I got back, I went to the vending machine to purchase a bottle of water and it was sold out. I went to the front desk and asked if there was vending anywhere else in the hotel. I was told there was a vending machine on the 2nd floor that had water.... It didn't!
3 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Nov 28, 2014 on Hotels.com
5 out of 5
Recommended
for Couples
by tracyfrom New York City

The best Holiday Inn Express ever!

Posted Nov 24, 2014 on Hotels.com
Excellent stay, everything was perfect. The best of all the places we stayed on our 5 day road trip.