Ratings based on 545 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
95% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Fantastic

Posted Mar 27, 2015
Pros: Clean, new, comfortable.
Cons: n/a
Location: Centrally located.
Fantastic hotel and staff. The on-loan cell phone provided was a first for me. Best idea in a long time. Will definitely return. Thanks
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chau

服務極好位置方便

Posted Mar 25, 2015
大堂工作人員的服務態度極好,位置非常方便,房間很舒服,景色開揚,房間內各用品都設想周到,非常感謝服務人員還幫手拿行李送我們坐車去機場。。。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bombay

Pleasant stay

Posted Feb 24, 2015
Pros: Free cell phone with 3G and unlimited local call
Cons: Space of the rooms and bathrooms
Location: Time square & race course are walking distance and so is Shalimar an Indian Restaurant
I had a pleasant stay in the hotel the best part was that every room in the hotel had cell device for use to the guests which had unlimited 3G and local call options, free to be used during the stay even the hotel wifi was free and had good speed. Times square is walking distance and so is Shalimar an Indian restaurant. Surprisingly the room with the view which I booked was very small despite being more expensive than non view room. The room without view and far cheaper (than the one with the view) was sufficiently big but bathroom was very small, one had to squeeze himself in the bathroom. But apart from the space constraint I'd definitely recommend this hotel for it value proposition.
Comment from Hotel Management
Mar 12, 2015 by Ricky Ng, Hotel Management
Dear Rajan, Thank you so much for your time to reveiw our hotel. I am glad to hear that you have a pleasant stay with us. We are always looking for added value service to improve our stardand as guest satisfaction is our priority. We are looking forward to welcome you in the coming future. Regards,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

Good hotel in Causeway Bay

Posted Feb 22, 2015
The room is pretty modern and big enough. The location is not nice but convenient. The cell phone could be useful for most of the foreigners. I didn't need it. No dining options available. For the price is a good choice.
Comment from Hotel Management
Mar 12, 2015 by Ricky Ng, Hotel Management
Thank you for your comment and glad to hear that you enjoyed your stay with us. Looking forward to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kuala Lumpur, MY

Posted Feb 11, 2015
is a good hotel to stay, a lot of foods and shopping place near the hotel. only MTR is a bit far from hotel. when i make a booking, there is a place for me to request something, but after i request like nothing, if cannot provide, better do not let customer to request.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel très bien situé

Posted Jan 30, 2015
Hotel très bien situé, en bon état, très bon rapport qualité prix pour HK
Comment from Hotel Management
Mar 12, 2015 by Ricky Ng, Hotel Management
Thank you for your comment and looking forward to welcome you back in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

立地の良いホテル

Posted Jan 13, 2015
ホテルにたどり着くまでに少し迷ったが、着いてみればトラムの駅が近く、地下鉄の駅もそう遠くない。 周りには飲食店が多く、コンビニもあり、タイムズスクエアもある、何をするにも便利な場所でした。 部屋の広さもアメニティーも十分満足。ただ隣の部屋の水音がよく聞こえて、こちらからも同じように聞こえてると思うと、深夜のシャワーはちょっと気まずかった。
Comment from Hotel Management
Jan 26, 2015 by Ricky Ng, Hotel Management
Thank you so much for taking the time to share your experience with us. We would be honored to welcome yu again in the future.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Adelaide, SA

Quick stopoff in HK

Posted Jan 10, 2015
Pros: Room was nice and clean. Staff were helpful.
Cons: Too short a stay to say there are any serious deficiencies.
Location: Causeway bay is an ok spot and the underground train and overground tram are easy to catch to go see the rest of HK.
We spent a night at Butterfly on Morrison on our way to Europe. We hadn't organised transport from the airport so we bought hotel bus transfer tickets. Turned out to be the same price as a taxi, but got stuck in traffic so was an extra 30 minutes for the transfer compared to the return taxi ride. The checkin was straightforward and the room was clean and nice to spend the night. We could store our luggage there for the day after we checked out and the staff were happy to help us with transport and tourist queries. Overall we were happy with the stay.
Comment from Hotel Management
Jan 26, 2015 by Ricky Ng, Hotel Management
Thank you for taking the time to share your recent experience with us. It is regretful for us to learn about the inconvenience caused of the arrival transfer. Thank you again for your stay and review and we would be honored to welcome you again in the future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom au

Posted Dec 27, 2014
Good location; less expensive than most other hotels, my shower on the top floor suite was weak in water pressure! But strong on the 19th floor..?!? Good for the buck overall....
Comment from Hotel Management
Jan 26, 2015 by Ricky Ng, Hotel Management
Thank you very much your valuable time in reviewing us. Our Engineering team has been briefed immediately on the concern to minimize reoccurrence possibility. We are pleased to welcome you in the coming future.
4 out of 5
Recommended
for Couples
by Tek Hong

This traveler left a rating score only Posted Dec 24, 2014 on Hotels.com