Ratings based on 455 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
99% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

交通方便,近地鐵站

Posted May 5, 2015
房間蠻小的,隔音不太好,隔壁開門講話都聽的很清楚,以價格來說還可以,廁所漏水處理很快,床鋪還可以,下次如果有特價還是會考慮。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Really close to Tin Hau MTR which was great!

Posted May 4, 2015
The hotel is at a very convenient location, <5 mins to the MTR and <10 mins to the closest supermarket. A 24 Hour eatery is 2 mins away and across the street from a variety of restaurants (which includes Japanese and Korean cuisines). The staff were really nice and helpful. Was really impressed at how clean the hotel and room was always, housekeeping services were really efficient as well. The room was quite small for 2 persons though but we managed.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Essex UK

very good introduction to Hong Kong

Posted May 1, 2015
Pros: Very friendly and welcoming staff. There were 2 pillows of different texture for each person, with a cute butterfly clip. Marvellous shower/bathroom
Cons: The instructions on how to find the hotel from the subway stop. Once we knew our way around, it was easy. But not after a 12 hour flight with luggage!
We were thrilled to find the Butterfly on Victoria Hotel so comfortable and welcoming. We had a free upgrade, which was a lovely surprise.
Comment from Hotel Management
May 4, 2015 by Grace Cheng, Hotel Management
Thank you for taking the time to share your recent experience with us. We are delighted to learn that you enjoyed our upgrade room as well as the welcoming hotel service which guest satisfaction is our top priority. Thank you once again and we look forward to welcoming you back in the future! Yours sincerely, Grace Cheng Assistant Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver

Nice hotel need transit.

Posted Apr 26, 2015
Good for short stay. You need larger room if you want to stay a week or longer.
Comment from Hotel Management
Apr 27, 2015 by Grace Cheng, Hotel Management
Thank you very much for taking the time to share your experience with us. We realized the hotel rooms in Hong Kong are not spacious but the room design is smart and we do pay a lot of effort on the room layout design to maximize the room space. We do have different room types with different room sizes for guests' selection to accommodate with different needs. All in all, we are pleased that you have an enjoyable stay with us and it would be a pleasure to personally welcome you back to our improved hotel! Regards, Grace Cheng Assistant Front Office Manager
3 out of 5
by A verified traveler

Posted Apr 25, 2015
Staff is very friendly and helpful. The location of transportation is excellent to all. But we were not as comfortable to very little space move around just on a king size bed and watching big screen TV. We appreciate the convenience with the cell phone provided.
Comment from Hotel Management
Apr 27, 2015 by Grace Cheng, Hotel Management
Thank you very much for your time to review our hotel. Your support is our great motivation and we are pleased that you are satisfied with our hotel location and the hotel services. It is regretful to learn about the room size did not meet your expectation and we strive to improve by all means to ensure the quality of service that you deserve. It would be a pleasure to personally welcome you back to our improved hotel!. Yours sincerely, Grace Cheng Assistant Front Office Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Hotel mit hervorragender Lokation

Posted Apr 10, 2015
Das Hotel ist drei Minuten von der U-Bahn-Station Tin Hou entfertnt. Das Service-Team ist sehr freundlich. Das Zimmer ist leider sehr klein, aber sauber. Für Business Reise ist es aber ausreichend. Das Hotel ist sehr zu empfehlen.
Comment from Hotel Management
Apr 13, 2015 by Grace Cheng, Hotel Management
Thank you for taking the time to share your recent experience with us! Your kind words have been shared with our team and we are motivated to serve even better. We are glad to hear that your Butterfly experience was pleasant. It would be a pleasure to personally welcome you back to our improved hotel! Regards, Grace Cheng Assistant Front Office Manager
5 out of 5
Recommended
for Couples
by A verified travelerfrom Perth, Australia

Great Value Hotel

Posted Apr 8, 2015
Pros: Great value, new rooms, great location, excellent value
Cons: Rooms are a little small however expected in Hong Kong at this price.
Location: MTR only 2 minutes walk away, plenty of restaurants nearby for food.
Great value hotel, with new rooms and hard product, super location near an MTR station, plenty of restaurants nearby. For the price this is the best I have ever seen in Hong Kong.
Comment from Hotel Management
Apr 10, 2015 by Grace Cheng, Hotel Management
Thank you for taking the time to share your recent experience with us. We are glad to hear that your Butterfly experience was pleasant which you found that the hotel product and its location were great value throughout your stay. Thank you again for your review and we look forward to serve you in the near future. Yours sincerely, Grace Cheng Assistant Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2015
Hatten 3 Nächte im Butterfly ob Voctoria Hotel. Sehr schönes Hotel, mit U-Bahn Station fast vor der Tür. Waren sehr zufrieden
Comment from Hotel Management
Apr 7, 2015 by Grace Cheng, Hotel Management
Thank you so much for reviewing us on Expedia.com. We are glad to learn that you have enjoyed your stay with us. Thank you once again and we look forward to welcoming you back in the future. Yours sincerely, Grace Cheng Assistant Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

Posted Mar 18, 2015
Pros: 立地、清潔感
天后駅からすぐの立地で、部屋も非常に綺麗でした。 フロントの対応も良かったです。 部屋のエアコンは入切出来ましたが、ドア上のエアコンが切れずに少し寒く感じました。 次回の出張の際もぜひ宿泊したいと思います。
Comment from Hotel Management
Mar 23, 2015 by Grace Cheng, Hotel Management
Thank you for taking the time to share your experience with us and we are happy to know that you found almost everything were great at our hotel especially the convenient location and room cleanliness. We would be honored to welcome you again in the future! Regards, Grace Cheng Assistant Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

Worth the Stay

Posted Mar 17, 2015
Pros: The friendly staff and their ability to assist no matter how small the issue.
Cons: You can't change room sizes now, Rooms have been built with Chinese in mind, small in stature but very cosy. Not much hanging space either.
Location: Causeway bay is a teeny area with lots of nice shops and restaurants close by.
The only downside to staying here is that rooms are very small in area size compared to others that I have stayed in around the world. The staff are extremely helpful and accommodating. Close to all types of transport, MTR, bus, tram. All areas of Hong Kong are easily accessed from this hotel in upmarket Causway Bay.
Comment from Hotel Management
Mar 19, 2015 by Grace Cheng, Hotel Management
Thank you very much for taking the time to share your experience with us. We realized the hotel rooms in Hong Kong are not spacious but the room design is smart and we do pay a lot of effort on the room layout design to maximize the room space. We do have different room types with different room sizes for guests' selection to accommodate with different needs. Thank you again for your stay and review. We would be honored to welcome you again in the future! Regards, Grace Cheng Assistant Front Office Manager