Ratings based on 433 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

軟體服務不錯

Posted Apr 8, 2015
Pros: 地理位置方便 坐叮叮車可到
Cons: NA
在軟體的服務上不錯 櫃台在接待都很有禮貌會主動詢問客人的需求 有好吃的早餐還有free的3G上網手機以及行動電源可以使用 還有軟硬兩種不同的枕頭可以挑選 本次是入住坪數較大的特適房 有面海的窗戶可以看海 房間大小都還算舒適
5 out of 5
Recommended
for Everyone
by A verified travelerfrom England

Posted Mar 24, 2015
Pros: Friendly and courteous staff
Cons: Noisy Airconditioning
Friendly Staff Do not use the Restaurant it is a complete rip off be aware.
Comment from Hotel Management
Mar 26, 2015 by Raymond Li, Hotel Management
Thank you for taking the time to share your recent experience with us. We are delighted to learn that you enjoyed our friendly and courteous service which guest satisfaction is our top priority. Please accept my apologies for any shortcomings you have experienced. The issues regarding the air-conditioning, we have engaged with contractor for improvement immediately and we will put more effort on maintaining great standard. Regarding on the comments about restaurant, we will definitely share every guests' opinion with the restaurant operator in order to make it an attractive feature for the hotel.We would love to have a second chance to improve your experience with our hotel. Yours sincerely, Raymond Li Assistant Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom tokyo

安くて清潔なHotel

Posted Mar 24, 2015
Hotelは上環の駅からかなり遠くて最初迷いました。でも慣れればSOHOも近いし、お部屋は清潔だったので、よかったと思います。 今度は海の見えるお部屋がいいなあ。
4 out of 5
Recommended
for Everyone
by A verified traveler

Functional hotel well locatedfor Hong Kong.

Posted Mar 15, 2015
Pros: Clean and quiet and well located
Cons: Fantastic view out of our window,buttoodirty to take advantage of this.
Location: Everything you need is in walking distance.ieferry, mtr,shops and interesting traditional DIm SIm restaurant.
Reception staff extremely friendly and helpful. Rooms were clean and functional if a little small.
Comment from Hotel Management
Mar 17, 2015 by Raymond Li / Assistant Front Manager, Hotel Management
Thank you for taking the time to share your recent experience with us.We are glad to hear that your Butterfly experience was pleasant which you found that our staff was friendly and helpful. I am sincerely regretful to hear your disappointment relating to cleanliness of the windows, our Housekeeping team has been briefed immediately on the concern to minimize reoccurrence possibility. All in all, we’re pleased that you enjoy our service at our hotel.We would be honored to welcome you again in the future! With much appreciation, Raymond Li Assistant Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Nettes hotel in sheung wan

Posted Feb 1, 2015
Wir waren 7 tage im buttefly on waterfront. Lage des Hotels war sehr angenhem für uns. 1station von central, war super auch mit der tram zu erreichen die um die ecke vom hotel fährt bis nach causeway bay. Allerdings ist der fischgeruch am frühen morgen sehr gewöhnungsbedürftigt. Also lieber vorher etwas frühstücken. Das restaurant haben wir nicht genutzt. Die rezeptionisten waren alle sehr nett und hilfreich. Unser concierege hatte keine ahnung aber dafür umso mehr die 2 kostenfreie pc's in der lobby. Die zimmer waren nett eingerichtet. Leider nicht gründlich staub gewischt, und etwas klein. Jedoch genug ablagefläche für kleidung etc. Es fährt sogar ein direkter bus zum airport. Nur 2 minuten laufweg vom hotel. Super praltisch und nur 40 hkd. Also für eine woche war der aufenthalt sehr angenehm.
Comment from Hotel Management
Mar 12, 2015 by Raymond Li, Hotel Management
Thank you so much for reviewing your recent stay with us. We are glad to hear that your Butterfly experience was pleasant which you found that our staff was helpful. However, it is regretful to hear the shortcomings you experienced which we value much on high standard of room cleanliness. Your disappointment has been shared with our Housekeeping team which we will improve right away and accordingly. All in all, we’re pleased that you have enjoyed your stay at our hotel. Thank you once again and we look forward to welcoming you back in the future! Best Regards, Raymond Li Assistant Front Office Manager
4 out of 5
Recommended
for Other
by A verified traveler

十分に使える快適なホテル

Posted Jan 28, 2015
Pros: 窓からビクトリアハーバーが見渡せます。しかもカーテンが電動(笑) シャワーの水圧が強すぎるぐらいです。 ベッドがクイーンサイズでWifiフリー。 料金も3つ星の中ではかなり安めだと思います。
Cons: シャワーヘッドの裏が構造的に折れやすく少し水漏れしていました。 窓を綺麗に掃除してくれると景色がもっと素晴らしいかと。
Location: 乾物屋の通り沿いにあります。近所のサークルKはすぐ閉まるので 駅近くのセブンが便利です。
初めて、香港島のこのホテルを利用しました。 不便かなと思いましたが、意外にそう感じませんでした。 駅からは10分程度でそう遠くもないです。 少しラブホぽさがありますが、洒落たビジホのようでもあります。
Comment from Hotel Management
Mar 12, 2015 by Raymond Li, Hotel Management
Thank you for taking the time to share your recent experience with us. We are delighted to learn that you enjoyed our spectacular harbor viewand othe hotel's central location. The issue regarding leaking of the shower facility,may I have your room number please so then I can have our Engineering team to rectify. Regarding the cleanliness of the external window wall, we have engaged with contractor for the cleaning arrangement. Thank you once again and we look forward to welcoming you back in the future! Regards, Raymond Li Assistant Front Office Manager
5 out of 5
Recommended
for Couples
by fung yui

This traveler left a rating score only Posted Jan 17, 2015 on Hotels.com
4 out of 5
Recommended
for Personal Event
by francisfrom Perth

Good

Posted Jan 17, 2015 on Hotels.com
Good stay comfortable, well situated around City
Comment from Hotel Management
Jan 23, 2015 by Jenny Lam, Hotel Management
Thank you very much for your kind words about the convenient location and the stay. We are delighted to learn that we can provide a restful experience to guests who are away from home. We look forward to welcoming you back again. Regards, Jenny Lam Guest Services Manager
4 out of 5
Recommended
for Personal Event
by Lucasfrom Foshan, Guangdong, China

Western HK Comfort

Posted Jan 15, 2015 on Hotels.com
Comfortable. Elevators take forever. Avoid the restaurant.
Comment from Hotel Management
Jan 23, 2015 by Jenny Lam, Hotel Management
Thank you very much for reviewing us. We are glad that we provided a comfortable experience in your stay with us. However, we regret to learn that the elevators operation did not meet guest expectation and we will definitely look into the matter seriously. Besides, your comment about the restaurant, we will share with the restaurant operator to make it as an attractive feature for the hotel. We sincerely hope we can have another opportunity to serve you in the future.
4 out of 5
Recommended
for Personal Event
by Lucasfrom Foshan, Guangdong, China

Hong Kong Relaxation

Posted Jan 15, 2015 on Hotels.com
Great place. Very nice staff. Restaurant is not good.
Comment from Hotel Management
Jan 23, 2015 by Jenny Lam, Hotel Management
Thank you for your valuable review, we appreciated our guests' feedbacks as we strived to make any improvement for enhancing guest stay. We ae delighted to learn you loved the services provided by our guest services team, we are so proud to have them as our team. We will also share the opinion to the restaurant operator in order to make it as an attractive feature for our hotel. We look forward to seeing you soon. Regards, Jenny Lam Guest Services Manager