Ratings based on 272 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Location and friendly modern hotel

Posted Apr 29, 2014
Location is great, not too far away from Central Station and walking distance (though you will have lots of up hill walks) to many restaurants and places to visit. Staff was very helpful. Well worth the stay.
2 out of 5
by noof from bahrain

Not what I expected

Posted Apr 11, 2014
The neighborhood was a shame the staff were not too helpful and old hair drier I was in a shock bad experience
4 out of 5
Recommended
for Everyone
by Mark from Melbourne

Great location

Posted Apr 4, 2014
Pros: Location and value for money
Easy walking distance to Airport Express Hong Kong terminal. Very close to mid level escalators and all transport. Many restaurants nearby
5 out of 5
Recommended
for Everyone
by Cu from england

Very welcoming, attentive and helpful staff

Posted Mar 24, 2014
Pros: As above
Cons: Taking our visit into account nothing
Location: As above
We arrived early as planned and everything was as it should be. Hotel close to central station and the famous escalator Very convenient with regard to cafes/bars and restaurants. Would definitely return
5 out of 5
Recommended
for Business Travelers
by samjane99 from London

Great Location

Posted Jan 20, 2014 on Hotels.com
The staff are very friendly, the room was extremely clean and comfortable and the location is very good - 5 mins walk to Law Kwai Fung qand Central MTR, and 10 minutes walk to offices.
4 out of 5
Recommended
for Couples
by Diana from Regina, Sk, Canada

Central, well designed, excellent staff

Posted Jan 7, 2014
Pros: Its location and its helpful staff
Cons: Well, not much, except the frosting on the bathroom doors and the way they meet, is insufficient and could perhaps be increased.
Location: Very central! Surrounded by interesting eateries, bars, etc., and steps from a huge assortment of shopping of every kind and public tranportation.
We wanted to be in Central. For your money, in Central, you don't get much space. The room was well-designed with lots of easy-to-access storage space, but it was small. The main drawback of this lack of space was that the bathroom is essentially part of the room, separated only by frosted glass doors which were not sufficiently frosted and did not meet each other well enough to provide the degree of privacy we would find comfortable. We certainly couldn't have invited friends to come and have a drink in our room - too embarrassing if they wanted to "use the facilities"! No other criticisms. The hotel, though not especially glamorous, is well-run, clean and well-located. The staff are outstandingly helpful, efficient and obliging. We had a good stay despite the lack of privacy for bathroom functions!
4 out of 5
Recommended
for Couples
by A verified traveler from singapore

wellington is nice and quaint place to be at.

Posted Jan 3, 2014
Pros: wellington and not victoria. Same name but i think different owners
Cons: every thing is small including the bottled water.
Location: Not much near victoria.
butterfly wellington is great but butterfly at victoria at causeway bay is a misnomer. As it is not near the victoria peak nor is it at the end of causeway bay. The staff are very new. They gave wrong advice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, value, comfortm

Posted Nov 8, 2013
My title says it all. The room was bigger than expected. The decoration imaginative and tasteful. The staff helpful. Close to the famous escalator that take you up the hill without breaking a sweat.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 7, 2013
Cons: The bathroom in our room had glass doors which inhibited privacy
4 out of 5
Recommended
for Everyone
by Fadi from Dubai

My recent visit to Hong Kong

Posted Nov 6, 2013
Pros: Location
Cons: faster internet, hotel facilities and carpet.
Location: There are many cafes, bars and restaurants close by,
Pros: Good location, friendly staff, clean room and close the metro station. Cons: Executive room is small and no different from the regular rooms except the espresso machine, horrible view and not easy to find. I will give it 8 out of 10