Ratings based on 217 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Kuala Lumpur
A nice hotelPosted Aug 21, 2014
Pros: Great choice of food at the breakfast buffet, nice pool, excellent customer service from the staff in the bar lounge restaurant.
Cons: Noise levels.
Location: Disney park
This is a nice hotel and we enjoyed our stay here. It would have been so much nicer if we were able to get some decent sleep. Getting to sleep was a problem because of noises coming from children running and screaming up and down the corridors. I had to make a complaint after 11pm on two consecutive nights because the rooms on both sides of our room were ridiculously nosey with the TV blaring out, children jumping up and down on the beds and screaming. Whilst this is a hotel geared towards children, one expects a certain amount of noise but at midnight, this is not fair. I was told by the hotel staff that we had come at the wrong time of year as it was the Chinese holidays hmmmm. On the whole, the hotel is great for the kids from goofy making an appearance poolside, Chef Mickey in the restaurant and the Disney shop selling some great merchandise. The bus service to take customers to and from the Disney park is great especially when it's pouring rain outside. The staff in the bar lounge were excellent and the food in this restaurant is wonderful and much cheaper than the buffet restaurant. On the whole a lovely stay just spoiled by the noise from the neighbours.
by A verified traveler from new zealand
Noisy outdated hotelPosted Aug 7, 2014
Pros: Staff were friendly and food was good though expensive.
Cons: Management of noise, expense of food, more indoor activities for kids given this is a family hotel.
Location: Good for Disneyland but far from many things.
A chaotic stay with large families and children screaming all night in the rooms. Very noisy and could hear everything in other rooms and in corridors. Used to have a play room for kids to free play which has now been replaced with electronic games, we won't be back.
for Everyoneby A verified traveler from New Zealand
Perfect for a visit to DisneylandPosted Aug 2, 2014
Great hotel for a quick visit to Disney and perfect stopover on way to Europe. Pool facilities are fantastic, rooms perfectly adequate for a family of four and bathrooms clean. Would recommend to other travellers just don't go expecting luxury rooms these are standard hotel rooms but the standard of them is good for a short stay.
for Familiesby Tess Lim
Pleasant experience. Not spectacular though...Posted Jun 30, 2014
Pros: Friendly and accommodating Staff.
Cons: More Disney Experience should be injected to the Guest staying in the Hotel.
Location: Not too convenient.
Comfortable size. Courteous Staff. More Disney experience could be injected to the Hotel Stay. There was no special feel or difference staying in Disneyland Hollywood Hotel as compact to any 5 Star Hotel in the City. More Disney Theme Personal Experience should be injected to the Guests of the Hotel. The children enjoyed the comfortable stay but no vivid experience could be laid on them.
for Everyoneby Jusl22 from Singapore
Stayed in Jun 2014Posted Jun 17, 2014
Pros: Nearby Disneyland
Cons: Able to extend the check-out time for another 2 hours Body lotion not provided
Location: Ngong Ping 360 cable car to see the Big Buddha Citygate Outlet Shopping
Room is spacious with 2 double beds which can accomodate 4 of us. Cute paper cup container with the prints of Mickey Mouse which contained tooth brush however there is no body lotion provided. Official Check-out time is 11am and only additional 1 hour late check-out was granted despite our late check-in time which is at 9pm. Shuttle bus are provided from Sunny Bay MTR which go to Disney Hotel first follow-by Disney Hollywood (about 15min ride).
for Familiesby Suresh from Singapore
Amazing stay at Disney's Hollywood hotel.Posted Jun 15, 2014
Pros: Lot of care has been taken in designing and filling the rooms, kids loved it. The hotel staff were courteous and helpful.
Cons: I would love to see an Indian restaurant and will definitely come back to Disneyland HK again.
Location: The location is a dis-advantage as not many attractions nearby.
The stay at Disney's Hollywood was a wonderful experience, the room was comfy and spacious and special care has been taken to provide necessary items for kids. The shuttle service provided is very good, shuttle plies between the hotels and Disneyland and Disneyland resort MTR station. It would be nice to have an Indian restaurant rather than having a restaurant with a few Indian items on menu because I see a lot of Indian crowd visiting Disneyland and most of them are vegetarians, most amusement resorts in the Asian region have India restaurants and would love to see an Indian restaurant at Disneyland as well. Overall experience was amazing, the kids enjoyed it a lot.
by A verified traveler
You won't miss anythingPosted May 25, 2014
Pros: The location is serene and close to the Disneyland park, so for those who want to spend time at the park, it's very very good.
Cons: The pricing should be reduced, the choice of food should be increased and the pricing reduced. The hotel should have offers on the park tickets price.
Location: Only Disneyland theme park and Ngong Ping. Good rides in the park and a very nice cable car ride to visit the big Buddha.
The location is great but it's just too overpriced. If being close to the disney park is. The objective then you can stay anywhere in HK and use the MTR. The rooms didn't offer anything out of the ordinary yet they were priced almost 50% higher than the others. They do not offer any other inclusions apart from the complimentary wi-fi. The food with chef mickey buffet is overpriced for what they serve there. The quality of food in the studio lounge was good and so was the service, but then from a higher than 4 starred hotel that is a bare minimum expectation.
for Everyoneby Ivy from Kuala Lumpur
Decent.Posted May 21, 2014
Friendly staff. Satisfactory counter service. Only there is no assistance on luggage valet to room after check in procedure. Can be improved.
Posted May 18, 2014 on Hotels.com
for Familiesby Chris
Great hotel at DisnelandPosted May 17, 2014
Pros: The room was big and clean, the pool was nice, and the grounds were lovely.
I stayed one night, but had a blast. The hotel was clean and on par with the Disney hotels in Orlando, and the service was outstanding. Would love to stay here again if I was back in Hong Kong.