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What I don't like is that there is very little room/space for us to store our stuff. We have to put everything back into our luggage. We stayed for six nights and every night we had to get our clothing for the next day from our luggage and put our dirty clothing back in.
Paul Hing-Hoo
Stayed 6 nights in Feb 2024
8/10 Good
Benjamin
Feb 14, 2024
We like the convenience for shopping, eating and entertainment
Great harbour view on 26th floor! Amazing! Quiet and clean! Only thing was the wifi stopped working after midnight and called once to fix it but it stopped working again after 5mins.
The hotel had poor soundproofness. I could hear guests talking and walking outside the room. I lost a lot of sleep and that caused me to oversleep. The staff gave me an ultimatum rudely to check out at 1pm or pay up for an extension of for $2000. Won’t stay there again.
Sun
Response from Gary Dang - Director of Guest Experience on Nov 1, 2023
Thank you for your valuable feedback and we would like to extend our sincere apology about the inconvenience caused during your stay. Furthermore, we will definitely look into your unpleasant experience upon your departure. I would be delighted to handle any future reservation of yours personally, and in the meantime, I sincerely hope that we will have the pleasure of welcoming you back to EAST Hong Kong in the not too distant future.
Fantastic modern hotel in Tai Koo Shing, with friendly and helpful staff, great amenities, including a pool, gym and rooftop bar. Also ajacent to City Plaza which is handy. The room is spacious for Hong Kong. We stayed in a corner room, which was actually smaller than the urban double we stayed in previously.
great hotel, very modern and spacious and comfortable and clean rooms, friendly and helpful staff, great location next to a mall with restaurants and mtr station as well
We queued for the check in for more than an hour, room was clean and tidy, however the comb and toothbrush set need to request instead of providing already before the check in, lighting could be better in general.
I am very much enjoyed my stay at East. I booked the corner room and I have no building block the view of the Victoria Harbor. Just the right floor, 24/F . You can enjoy the breathtaking view even when you are showering. Must try! One of the kind experiences!
Top floor hot water take time to wait. But sink hot water is faster. So no ideas why have this big difference. Bed is super comfy, clean. Lot of choice of foods around the hotel, also supermarkets.
Super deal and good quality hotel, at least 5 star
When modern design, my wife just said is pretty open shower room, but all the living standards is very good, and all are high quality too, is a super deal with this kind of quality, and very close with the mall and mtr, u don t need go out at all to get even a bubble tea