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Eaton Smart, Hong Kong

380 Nathan Road Jordan Kowloon, Hong Kong

High-rise along Kowloon’s Golden Mile

Near shops, markets
Situated along Nathan Road, known as the Golden Mile for its shopping, Eaton Smart, Hong Kong is located within 1 km of open-air markets selling local handicrafts, shoes, clothes, and electronics. Show more
All-day dining
Dining options include buffet spreads of international and Southeast Asian cuisine, served throughout most of the day; guests can work off the calories in a rooftop fitness center and Roman-style pool.
High-speed Internet
High-speed Internet access (surcharge) is standard in all 465 guestrooms, which are outfitted with dark wood furnishings and equipped with bedside control panels and TVs with 25 satellite channels. Hide

GUEST REVIEWS

4.1out of 5

Expedia Guest Rating

88%

of guests recommend

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/24/2013. The check-out date cannot be after 06/24/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • There are no room charges for children 11 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pets not allowed
  • Check-out time is noon
  • Check-in time starts at 3 PM
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Fee for in-room high-speed Internet (wired): HKD 130 (for 24 hours, rates may vary)
    • Rollaway bed fee: HKD 400 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Awards and Affiliations

A Green / Sustainable Property - Third Party Certified

This property participates in EarthCheck Silver Certified, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

Property Amenities

Complimentary personal training sessions are available at the 45-square-meter (489-square-foot) health club, which also includes weights, exercise bikes, and treadmills. A rooftop, Roman-style pool is heated in cold weather and features an adjoining room, with a glass-domed roof, that can be used for private functions. Tour/ticket assistance is also available to guests.

Dining options include 2 cafés, a Cantonese restaurant, a coffee house at street level, and a bar.

Valet parking:

HK$50 (US$7+) per hour (minimum 2 hours).

Business center:The 25-square-meter (270 square-foot) business center has two computers, high-speed Internet access, a fax machine, and photocopier. Secretarial services are available. Surcharges apply for all business services:

Printing: HK$15 (US$1–5) per copy

Photocopying: HK$5 (US$0.65) per page

Internet access: HK$40 (US$5–$15) per 15 minutes

Wireless prepaid card: HK$125 (US$15–$25) per two-hour period

Fee(s) subject to change without notice.

Internet access: E Point - PCs and printer with free Internet access for use by in-house guests.

Conference/function room(s): Three ballrooms hold 250–550 people, cocktail-style. All rooms come with audio-visual support. The poolside area and the garden terrace can also be used for outdoor events.

  • Swimming pool - outdoor
  • Concierge desk
  • Complimentary newspapers in lobby
  • Fitness facilities
  • Restaurant(s) in hotel
  • Bar/lounge
  • Coffee shop or café
  • Room service (24 hours)
  • Limo or Town Car service available
  • Banquet facilities
  • Business center
  • Event catering
  • Ballroom(s)
  • Audio-visual equipment
  • Secretarial services
  • Business services
  • Total number of rooms - 465
  • Porter/bellhop
  • Security guard
  • Multilingual staff
  • 24-hour front desk
  • Medical assistance available
  • Currency exchange
  • Translation services
  • Tour assistance
  • Laundry facilities
  • Dry cleaning/laundry service
  • Shoe shine
  • Air-conditioned public areas
  • Number of floors - 21
  • Elevator/lift
  • Valet parking (surcharge)
  • Breakfast available (surcharge)
  • Supervised child care/activities
  • Wedding services
  • Gift shops or newsstand
  • Tours/ticket assistance
  • Wired (high-speed) Internet access - surcharge
  • Internet point
  • One meeting/conference room
  • Rooftop terrace
  • Luggage storage
  • Express check-in
  • Shopping on site
  • Babysitting or child care
  • Garden
  • Number of restaurants - 3
  • Airport transportation (surcharge)
  • Health club
Eaton Smart, Hong Kong, Kowloon,  Hong Kong, Property Amenities Featured Image

Rooms

Eaton Smart, Hong Kong's 465 guestrooms are spread over 21 floors; all provide city views. Decorated mostly in white, they offer bedside electronic panels controlling lighting, radios, and alarm clocks. Accommodations offer wired Internet access (surcharge), TVs with 25 satellite channels and pay movies, phones with voice mail and wake-up calls, safes, coffee/tea makers, minibars, and complimentary bottled water. Rollaway beds are available for a fee.

Eaton Smart, Hong Kong, Kowloon,  Hong Kong, Rooms Guest Room

Room Amenities

  • Cable/satellite television channels
  • Premium television channel(s)
  • Hypo-allergenic bedding available
  • Air conditioning
  • Climate control
  • Voice mail
  • Phone
  • Minibar
  • Coffee/tea maker
  • Complimentary bottled water
  • Wake-up calls
  • Daily housekeeping
  • Hair dryer
  • Handheld showerhead
  • Slippers
  • In-room childcare (surcharge)
  • Electronic/magnetic keys
  • Iron/ironing board (on request)
  • Clock radio
  • In-room safe
  • Cribs (infant beds) available
  • Desk
  • Wired high-speed Internet access (surcharge)
  • City view

Dining

Yagura - A hotspot in Kowloon for relaxed Japanese dining. Offers sushi and izakaya-style dishes designed to be shared.

Yat Tung Heen - Guests can enjoy Cantonese cuisine at this award-wining restaurant. Featuring an extensive menu including Dim Sum, Double Boiled Soup, fresh seafood, and seasonal specialties.

Metro Buffet & Grill - Interactive dining experience with show kitchen. Modern design featuring a stainless-steel and marble buffet and grill counters. Local and international fare served for breakfast, lunch, and dinner. Supper buffet with an extensive a la carte menu and wine list.

Metro Lounge - Relaxed environment for breakfast meetings, light lunches, afternoon teas, or dinners. Guests can enjoy loose leafed teas and herbal tisanes, along with draft beers, classic cocktails and boutique wines.

T Bar - The vibrant social hub of the hotel. Offering tea, coffee, beers, wines, cocktails, and innovative bar snacks.

T Garden - An ideal garden oasis offering ice cold local and imported beers, seasonal crisp rose, white and red wines. Thirst quenching mojitos, watermelon smashes and a selection of platters.

Main St Cafe - Freshly brewed coffee from the finest coffee beans. Breakfast, lunch, and dinner combos available. Discount offered to guests who present key card.

Room service is available 24 hours a day.

Recreation

Eaton Smart, Hong Kong's rooftop heated pool is lined with balusters and overhanging flowering plants. A neighboring room with a glass-domed roof can be used for banquets and private functions. The 45-square-foot (489-square-foot) fitness center has treadmills, stationary bikes, weights, and other fitness machines. Services of in-house personal trainers are complimentary.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Swimming on site

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Eaton Smart, Hong Kong

4.1
out of 5
avg. guest rating
Hotel service:
4.2
Hotel condition:
4.2
Room cleanliness:
4.3
Room comfort:
4.0
Location:
4.4
Neighborhood:
4.1
88%

of guests recommend

out of 111 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

A Traveler from China, guangzhou
2.0
out of 5
Does not recommend this hotel
Posted Dec 6 2011

“very long time to wait for check in”

The room is very small but is ok for stay. the only thing i am not happy is have to wait for too long time to check in the room. and the security guy in front of the check in counter is not nice.

A Traveler from Houston, TX
3.0
out of 5
Recommends this hotel
Posted Dec 5 2011

“ok to stay if the price is right”

The location is very convenience, the overall quality of the hotel is pretty good. Except pay attention to the wireless bill, they have a wireless router in the room but it is not free, I saw people complaints about the charge at the counter. Also if you are a non-smoker, you must must request for a non-smoking room, in my case reserved a non-smoking room, but at the first night because they overbooked the hotel, they put me in a smoking room even thought they said the previous couple stays didn't smoke in the room, it smell so bad and I was so regret that I actually had to keep calling the front desk to change the room, wasted me couple hours to get it straight. the room itself is clean but also small, and the price is not cheap, I guess all the hong kong hotels are like that unless it is outside the city. To get there you can ask the hotel to arrange the shuttle bus for HK$130 per single trip per person which is reasonable especially if you have lots of luggage.

A Traveler from Philippines
2.0
out of 5
Does not recommend this hotel
Posted Nov 22 2011

““My not so Smart choice...””

Pros: Clean rooms, tasteful modern design. Very accessible with the Airport Express bus pick up point right outside the curb and the Jordan and Yau Ma Tei MTR stations just 5 minutes walk away. Shopping and dining areas all around. Competent and helpful staff. Cons: Although HK hotels have small rooms, I wasn't expecting the Eaton Smart's room size to be that significantly smaller compared to the rooms of the hotel right next door where I stayed in before which had far larger rooms. The wardrobe closet can be described as a cubbyhole, in which I couldn't even hang all my clothes in. Same goes for the cubicle sized bathroom. There was also no complimentary breakfast and internet access offered.

A Traveler from Seattle, WA
4.0
out of 5
Recommends this hotel
Posted Nov 8 2011

“Convenient location”

The hotel room was very small but adequate. The room had a shower but no bath tub. The service was excellent at the reception, breakfast and concierge. The hotel was at a good location for us.

A Traveler from BH
3.0
out of 5
Does not recommend this hotel
Posted Nov 6 2011

“Not impressed”

I picked this hotel because they were run by langham. Unfortunately the quality is not comparable. Rooms are very small but efficient. I requested a high floor to avoid the noise but they gave me 10 fl next to elevator without a view. No wi fi in rooms and Internet is expensive 160hkd per day no discounts for multiple days. Clearly this hotel is suited for tourist not businessman as I see large groups coming in and out of elevators. Their lobby is a bit disorganized as a fellow traveller commented that he does not know which line to stand behind as their reception desk is located on three separate counters. For business travelers, there are better hotels inclusive of Internet access, but for tourist whose package cost is probably lower than mine, it's ok as their breakfast buffet was good since it is included.

Area recommendations
Jordan is not a prime location adjacent to tsimsahui . Close to jade and hawker markets so if you have bargain tourist this is good, otherwise no
A Traveler from Taiwan
4.0
out of 5
Recommends this hotel
Posted Nov 5 2011

“Good but don't like the road condition right outside”

just becareful when crossing stress there. the rest are fine.

A Traveler from Woodland Hills CA
2.0
out of 5
Does not recommend this hotel
Posted Nov 4 2011

“Paid more than what's it worth”

The hotel was not good at all.

Garrick L from Thailand
5.0
out of 5
Recommends this hotel
Posted Nov 2 2011

“Perfect Business and Tourist Hotel”

Good position...near bus stops, MTR and ideal as both a tourist and business hotel. Exceptionally good value for Hong Kong

A Traveler from Orange county, CA
4.0
out of 5
Does not recommend this hotel
Posted Oct 29 2011

“Receptionist was very courteous.”

I got a free upgrade to a suite without asking. What else can I say? This is the kind of reception agent you'd want.

Dmitry from Moscow
4.0
out of 5
Recommends this hotel
Posted Oct 28 2011

“Small but nice )”

Small but clean room. Tasty breakfasts. Close to MTR. In a walking distance from Mongkok.

Eaton Smart, Hong Kong

380 Nathan Road Jordan Kowloon, Hong Kong

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Nearby Points of Interest

  • Jade Market - 0.2 km / 0.1 mi
  • Temple Street Night Market - 0.2 km / 0.1 mi
  • Queen Elizabeth Hospital - 0.4 km / 0.2 mi
  • Miramar Shopping Centre - 0.8 km / 0.5 mi
  • Tung Wah Museum - 0.8 km / 0.5 mi
  • Hong Kong Polytechnic University - 0.9 km / 0.5 mi
  • Kowloon Park - 0.9 km / 0.5 mi
  • Hong Kong Science Museum - 0.9 km / 0.6 mi
  • Hong Kong Museum of History - 0.9 km / 0.6 mi
  • Hong Kong Heritage Discovery Centre - 0.9 km / 0.6 mi
  • Kowloon Mosque and Islamic Centre - 1 km / 0.6 mi
  • Elements Shopping Mall - 1 km / 0.6 mi
  • K11 Shopping Mall - 1.2 km / 0.7 mi
  • Ladies' - 1.2 km / 0.7 mi
  • Nathan Road - 1.2 km / 0.8 mi

Location Highlights

  • Metro station nearby
  • In city center

The preferred airport for Eaton Smart, Hong Kong is Hong Kong (HKG-Hong Kong Intl.) - 24.2 km / 15 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Hong Kong, Hong Kong (HKG-Hong Kong Intl.)

Area:

Jordan, Hong Kong: Jordan offers a taste of authentic, working-class life. A multicultural flavor pervades, with many ethnicities calling this district home. Discover an eclectic mix of restaurants, markets, shops, offices, apartments, and hotels. Densely populated, Jordan’s foot and motor traffic is generally busy. Don’t miss Temple Street Night Market and 14-hectare Kowloon Park.

Eaton Smart, Hong Kong

380 Nathan Road Jordan Kowloon, Hong Kong

Most recent booking for this hotel: less than 4 hours ago.
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