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Expedia Guest Rating
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Awards and Affiliations
A Green / Sustainable Property - Third Party Certified
This property participates in EarthCheck Silver Certified, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Property Amenities
Complimentary personal training sessions are available at the 45-square-meter (489-square-foot) health club, which also includes weights, exercise bikes, and treadmills. A rooftop, Roman-style pool is heated in cold weather and features an adjoining room, with a glass-domed roof, that can be used for private functions. Tour/ticket assistance is also available to guests.
Dining options include 2 cafés, a Cantonese restaurant, a coffee house at street level, and a bar.
Valet parking:
HK$50 (US$7+) per hour (minimum 2 hours).
Business center:The 25-square-meter (270 square-foot) business center has two computers, high-speed Internet access, a fax machine, and photocopier. Secretarial services are available. Surcharges apply for all business services:
Printing: HK$15 (US$1–5) per copy
Photocopying: HK$5 (US$0.65) per page
Internet access: HK$40 (US$5–$15) per 15 minutes
Wireless prepaid card: HK$125 (US$15–$25) per two-hour period
Fee(s) subject to change without notice.
Internet access: E Point - PCs and printer with free Internet access for use by in-house guests.
Conference/function room(s): Three ballrooms hold 250–550 people, cocktail-style. All rooms come with audio-visual support. The poolside area and the garden terrace can also be used for outdoor events.
Rooms
Eaton Smart, Hong Kong's 465 guestrooms are spread over 21 floors; all provide city views. Decorated mostly in white, they offer bedside electronic panels controlling lighting, radios, and alarm clocks. Accommodations offer wired Internet access (surcharge), TVs with 25 satellite channels and pay movies, phones with voice mail and wake-up calls, safes, coffee/tea makers, minibars, and complimentary bottled water. Rollaway beds are available for a fee.
Room Amenities
Dining
Yagura - A hotspot in Kowloon for relaxed Japanese dining. Offers sushi and izakaya-style dishes designed to be shared.
Yat Tung Heen - Guests can enjoy Cantonese cuisine at this award-wining restaurant. Featuring an extensive menu including Dim Sum, Double Boiled Soup, fresh seafood, and seasonal specialties.
Metro Buffet & Grill - Interactive dining experience with show kitchen. Modern design featuring a stainless-steel and marble buffet and grill counters. Local and international fare served for breakfast, lunch, and dinner. Supper buffet with an extensive a la carte menu and wine list.
Metro Lounge - Relaxed environment for breakfast meetings, light lunches, afternoon teas, or dinners. Guests can enjoy loose leafed teas and herbal tisanes, along with draft beers, classic cocktails and boutique wines.
T Bar - The vibrant social hub of the hotel. Offering tea, coffee, beers, wines, cocktails, and innovative bar snacks.
T Garden - An ideal garden oasis offering ice cold local and imported beers, seasonal crisp rose, white and red wines. Thirst quenching mojitos, watermelon smashes and a selection of platters.
Main St Cafe - Freshly brewed coffee from the finest coffee beans. Breakfast, lunch, and dinner combos available. Discount offered to guests who present key card.
Room service is available 24 hours a day.
Recreation
Eaton Smart, Hong Kong's rooftop heated pool is lined with balusters and overhanging flowering plants. A neighboring room with a glass-domed roof can be used for banquets and private functions. The 45-square-foot (489-square-foot) fitness center has treadmills, stationary bikes, weights, and other fitness machines. Services of in-house personal trainers are complimentary.
The recreational activities listed below are available either on site or nearby; fees may apply.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Eaton Smart, Hong Kong
of guests recommend
out of 111 reviews
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Showing 1 - 10 results (of 111) · See more Eaton Smart, Hong Kong reviews
“very long time to wait for check in”
The room is very small but is ok for stay. the only thing i am not happy is have to wait for too long time to check in the room. and the security guy in front of the check in counter is not nice.
“ok to stay if the price is right”
The location is very convenience, the overall quality of the hotel is pretty good. Except pay attention to the wireless bill, they have a wireless router in the room but it is not free, I saw people complaints about the charge at the counter. Also if you are a non-smoker, you must must request for a non-smoking room, in my case reserved a non-smoking room, but at the first night because they overbooked the hotel, they put me in a smoking room even thought they said the previous couple stays didn't smoke in the room, it smell so bad and I was so regret that I actually had to keep calling the front desk to change the room, wasted me couple hours to get it straight. the room itself is clean but also small, and the price is not cheap, I guess all the hong kong hotels are like that unless it is outside the city. To get there you can ask the hotel to arrange the shuttle bus for HK$130 per single trip per person which is reasonable especially if you have lots of luggage.
““My not so Smart choice...””
Pros: Clean rooms, tasteful modern design. Very accessible with the Airport Express bus pick up point right outside the curb and the Jordan and Yau Ma Tei MTR stations just 5 minutes walk away. Shopping and dining areas all around. Competent and helpful staff. Cons: Although HK hotels have small rooms, I wasn't expecting the Eaton Smart's room size to be that significantly smaller compared to the rooms of the hotel right next door where I stayed in before which had far larger rooms. The wardrobe closet can be described as a cubbyhole, in which I couldn't even hang all my clothes in. Same goes for the cubicle sized bathroom. There was also no complimentary breakfast and internet access offered.
“Convenient location”
The hotel room was very small but adequate. The room had a shower but no bath tub. The service was excellent at the reception, breakfast and concierge. The hotel was at a good location for us.
“Not impressed”
I picked this hotel because they were run by langham. Unfortunately the quality is not comparable. Rooms are very small but efficient. I requested a high floor to avoid the noise but they gave me 10 fl next to elevator without a view. No wi fi in rooms and Internet is expensive 160hkd per day no discounts for multiple days. Clearly this hotel is suited for tourist not businessman as I see large groups coming in and out of elevators. Their lobby is a bit disorganized as a fellow traveller commented that he does not know which line to stand behind as their reception desk is located on three separate counters. For business travelers, there are better hotels inclusive of Internet access, but for tourist whose package cost is probably lower than mine, it's ok as their breakfast buffet was good since it is included.
“Good but don't like the road condition right outside”
just becareful when crossing stress there. the rest are fine.
“Paid more than what's it worth”
The hotel was not good at all.
“Perfect Business and Tourist Hotel”
Good position...near bus stops, MTR and ideal as both a tourist and business hotel. Exceptionally good value for Hong Kong
“Receptionist was very courteous.”
I got a free upgrade to a suite without asking. What else can I say? This is the kind of reception agent you'd want.
“Small but nice )”
Small but clean room. Tasty breakfasts. Close to MTR. In a walking distance from Mongkok.
Showing 1 - 10 results (of 111) · See more Eaton Smart, Hong Kong reviews
380 Nathan Road Jordan Kowloon, Hong Kong
Nearby Points of Interest
Location Highlights
The preferred airport for Eaton Smart, Hong Kong is Hong Kong (HKG-Hong Kong Intl.) - 24.2 km / 15 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Jordan, Hong Kong: Jordan offers a taste of authentic, working-class life. A multicultural flavor pervades, with many ethnicities calling this district home. Discover an eclectic mix of restaurants, markets, shops, offices, apartments, and hotels. Densely populated, Jordans foot and motor traffic is generally busy. Dont miss Temple Street Night Market and 14-hectare Kowloon Park.
380 Nathan Road Jordan Kowloon, Hong Kong
