Generally pleasant, except for 3 issues:
- Tedious check in
- Very hard bed
- ** Despite constantly activating my DO NOT DISTURB light, and your Housekeeping staff's disturbing phone call to ask me when I want my room serviced (I replied "never, not until after I check out, to be very clear, I do not want my room cleaned or serviced under any circumstances during my stay"), Housekeeping staff invaded my room while I was out for dinner on 28 Nov. This is totally unacceptable. **