Room type

Grand Deluxe Room - Two Twin Beds

Max Occupancy: 3 guests (up to 2 children)

Grand Deluxe Room - One King Bed

Max Occupancy: 3 guests (up to 2 children)

Grand Deluxe Harbour Room - Two Twin Beds

Max Occupancy: 3 guests (up to 2 children)

Grand Deluxe Harbour Room - One King Bed

Max Occupancy: 3 guests (up to 2 children)

Executive Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Grand Suite, 1 King Bed

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Club Room - Two Twin Beds

Max Occupancy: 3 guests (up to 2 children)

Club Room - One King Bed

Max Occupancy: 3 guests (up to 2 children)

Hong Kong luxury property near Hong Kong Convention and Exhibition Centre

Location

Overlooking Victoria Harbour, this Hong Kong hotel is situated next to the Star Ferry to Tsimshatsu and is within walking distance of the MTR station, offering easy access to attractions, shops, and business districts in Hong Kong and Kowloon.

Property amenities

A 50-meter outdoor heated pool, two tennis courts, and golf driving range are available at the Grand Hyatt's 7,432-square-meter Plateau Spa; guests can print boarding passes at the self-service flight check-in kiosk at the 24-hour business center.

Guestrooms

Beds topped with Egyptian cotton linens and down comforters are complemented by marble-accented bathrooms with deep bathtubs; all guestrooms have free wired and wireless Internet access.

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Renovations & Closures

The hotel will be renovating from 1 June 2013 to 31 December 2015 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

A 7,432-square-meter (80,000-square-foot) health club is dedicated to aesthetics, spa/beauty treatments, and fitness. In addition to a 50-meter heated outdoor pool, it offers two tennis courts, a golf driving range, 24-hour fitness facilities, and a full-service spa with a variety of body and facial treatments. On-site conveniences include a choice of 6 dining options, a florist, hairdresser, 24-hour concierge, and photo and mail processing services. Airport shuttle service is available at scheduled times (surcharge). Valet parking is also available on site (surcharge).

Wired and wireless Internet access is available throughout most of the hotel's public areas (surcharge). Meeting rooms have wired or wireless Internet access. The Grand Hyatt's staff can provide private office and interpretation services, information on local commerce, industry, banking, and finance. The hotel's business center has a reference library, private meeting rooms, and computer workstations. Wireless connectivity allows meeting rooms within the center to be connected to the hub linking all hotel function rooms. Interconnected with the Hong Kong Convention & Exhibition Centre, the hotel has 25 meeting rooms that can accommodate 1,200 people; the Hyatt's Grand Ballroom can accommodate 950 persons theater style. Pets are welcome (surcharges apply).

  • 24-hour front desk
  • Babysitting or childcare (surcharge)
  • Number of bars/lounges - 3
  • Business center
  • Coffee shop or café
  • Conference space
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour fitness facilities
  • Full-service spa
  • Gift shops or newsstand
  • Hair salon
  • Free WiFi
  • Tennis on site
  • Total number of rooms - 539
  • Rooftop terrace
  • Limo or Town Car service available
  • Number of floors - 36
  • Spa treatment room(s)
  • ATM/banking
  • Meeting rooms 22
  • Multilingual staff
  • Terrace
  • Poolside bar
  • Porter/bellhop
  • Number of restaurants - 7
  • Number of meeting rooms - 24
  • Golf course on site
  • Sauna
  • Shopping on site
  • Breakfast available (surcharge)
  • Wedding services
  • Designated smoking areas
  • Valet parking (surcharge)
  • Outdoor tennis courts 2
  • Snack bar/deli
  • Year Built 1989
  • Spa services on site
  • Steam room
  • Outdoor pool
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Family Friendly Amenities

  • Outdoor pool
  • Free Wi-Fi
  • Soundproofed rooms
  • Outdoor tennis courts
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Cribs/infant beds (complimentary)

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

  • Pay movies
  • Premium bedding
  • Hypo-allergenic bedding available
  • Free newspaper
  • Air conditioning
  • Blackout drapes/curtains
  • Phone
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Free bottled water
  • Daily housekeeping
  • Turndown service
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Separate bathtub and shower
  • Deep soaking bathtub
  • In-room childcare (surcharge)
  • Desk
  • Satellite TV service
  • Iron/ironing board
  • Climate control
  • Flat-panel TV
  • Free WiFi
  • Free wired high-speed Internet
  • Soundproofed rooms
  • Room service (24 hours)
  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • In-room safe
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Where to Eat

One Harbour Road - Overlooks Victoria Harbour, and serves Cantonese cuisine for lunch and dinner. Cozy residential decor, glass ceiling and a fountain.

Grissini - Italian-style cuisine for lunch and dinner. Fresh breadsticks prepared in dining-area oven. Floor-to-ceiling wine cellar with 1,000 bottles of wine.

Grand Hyatt Steakhouse - Steakhouse featuring prime cuts of beef, seafood and oyster bar, and salad bar. Includes a wine room and a cigar tasting room.

Kaetsu - Serves traditional Japanese cuisine complemented by one of the most extensive sake menus in Hong Kong. Open for lunch and dinner.

Tiffin - Known for its dessert buffet and live jazz entertainment; open for lunch, Sunday brunch, afternoon tea, and dinner. Dessert buffet includes waffles, soufflé dishes, and crepes.

Grand Cafe - Informal all-day dining. Views of Victoria Harbour and city skyline. Large menu of international cusine. Chocolatier offers a variety of confectioneries.

The Grill - Poolside restaurant open for lunch and dinner, weather permitting.

Champagne Bar - Intimate lobby bar featuring one of the most extensive champagne lists in Hong Kong, and live entertainment nightly.

Waterfall Bar - Outdoor poolside lounge featuring a fine collection of Champagnes, wines, spirits, snacks, and Cuban cigars.

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Nearby Things to Do

The Grand Hyatt's 11th-floor health club includes five fitness studios with cardiovascular and conditioning equipment. The outdoor area of the club offers an 50-meter heated pool, a 400-meter jogging track, golf driving range, two squash courts, and two floodlit tennis courts. The recreational activities listed below are available on site; fees may apply.

  • Golf driving range on site
  • Racquetball/squash on site

Spa Services

Located on the 11th floor of the Grand Hyatt, the Plateau Spa offers lavish private rooms with en-suite bathrooms. The spa provides facial and body treatments using Carita and June Jacobs products.

  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 12
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Number of treatment rooms 13
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Body treatments
  • Facial treatments
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Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

This property's Club Lounge will be closed for renovations starting February 23, 2015. Alternate facilities will be available. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: HKD 350 per person (approximately)
  • Fee for in-room high-speed Internet (wired): HKD 0 per stay (rates may vary)
  • Valet parking fee: HKD 450 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Bed And Breakfast

Book a stay in a "Bed And Breakfast" rate category and receive the following:

  • Complimentary daily breakfast
  • Late check-out until 2 PM (subject to availability)
Must book a "Bed And Breakfast" rate plan to qualify. One breakfast per day for each paid adult in the guestroom. Breakfast valid in restaurant or guestroom. Guests must bill charges to guestroom; charges will be deducted from folio upon check-out. Tax and gratuity not included. Valid anytime, subject to availability. All hotel reservations are subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Requires full-prepayment and is non-refundable. Rate is per room per night; based on double occupancy. Room tax not included. Additional charges apply to room-type upgrades. Additional guests may be subject to additional hotel charges. No refunds for any unused portion of package. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.

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