Ratings based on 354 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Superb hotel.

Posted Sep 28, 2014
The pool was the best part. Large, clean, nice colour (a sort of blue green colour) with a spectacular view of HK harbour and the tall buildings of Kowloon Island across the harbour. It is quite luxurious standing in the pool looking out at that.
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Albert, AB, Can

Great Place to Stay

Posted Sep 28, 2014
Location: Very close (5 minute walk) to the MTR (Fortress Hill Station)
We chose to have a 3 day layover in Hong Kong and booked our stay at the Harbour Grand Hong Kong. What a great hotel. Rooms were quite spacious, for Hong Kong, and was immaculately clean. Rooms were well appointed and quiet. The 3rd floor cafe had an excellent buffet breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeen, Scotland

Lovely hotel with exceptional views

Posted Sep 28, 2014
Pros: The views and the club room and facilities it offered.
Cons: Rooms could do with a decor update.
Location: Close to MTR Fortress Hill station which offers quick and cheap travel to Central HK and Kowloon. The hotel looks onto a busy road so can be noisy.
The Harbour Grand HK offers excellent views of Victoria Harbour. We opted for a Club room which was rather dated but was clean and comfortable offering a pillow menu, turndown service and daily fruit bowl. The Harbour Grand Club itself was beautiful and offered complimentary coffee/tea/soft drinks and beer all day, afternoon tea and evening cocktails daily. The food and drinks offered were extensive and readily available. Breakfast was excellent with a wide variety of options. The highlight had to be the staff, they cannot do enough for and are very friendly. Remembering your name, your drink preference, what you had got up to the day before. Particular mentions for Grace, Gloria nd Patrick but the whole HGHK team were exceptional.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Convenient for close to MTR and Airport Shuttle

Posted Sep 26, 2014
Pros: Room big enough for comfortable stay for few days. Good view of the Victoria Harbour. Surrounding area is under construction and garages.
Location: Surrounding area is under construction and garages.
Staff second to none. Changed our default fridge within 5 minutes. Good hotel if you do not mind the temporary surrounding environment issues. Will come back again for good transport location and sea view.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Amazing two nights at the Harbor Grand in HKG

Posted Sep 24, 2014
Pros: Amazing views Great Staff Perfect Location - 100 FT from MTR. 10 mins into central / ferry terminal. Immaculate and clean rooms
Cons: Room wasnt available until 2PM. Maybe provide alternatives until room becomes available. especially form someone who is coming after a 15 hour flight
Location: Perfect location at causeway bay. close to MTR and shops, malls. Close to Victoria park.
The hotel is a great find. I booked one of the club rooms. Everything was perfect starting from, Private checkin at the club lounge to an amazing room on the 40th floor overlooking the Victoria Bay (Hong Kong and Kowloon skyline). Unlimited snacks and drinks, welcome tea and fruits after settling into room were all small touches of excellent service. Everyone at the hotel was friendly and welcoming and wanted to assist in anyway possible. Room was very clean and QUIET which was very important to me.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane, Australia

Nice hotel with great views

Posted Sep 17, 2014
Pros: The room was quite spacious for a Hong Kong hotel. The shower was also great.
Cons: Although already quite clean and comfortable already, the hotel can do some more detail cleaning around corners and hinges.
Location: The hotel is near lots of restaurants and the MTR.
The staff was very friendly and helpful. They were always checking to make sure we had everything we needed. The lounge on level 41 of the hotel was also very nice and had a great view of Hong Kong. We also enjoyed the lunch buffet at the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Nice hotel with good location

Posted Sep 15, 2014
Near fortress hill mtr. Easy access to main attractions. Convient and fair value for money.
4 out of 5
Recommended
for Everyone
by A verified traveler

good location close to MTR with fantastic views

Posted Aug 29, 2014
Pros: The service was superb
Stayed for 3 nights, would happily stay there again. Facilities, staff and service provided was superb. Only drawback was the building work currently under way on 3 sides. This was noticeable when using the pool area but to be fair could not be heard inside the building.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Simply the best hotel I have stayed in Hong Kong

Posted Aug 4, 2014
Pros: 5 star service, 5 star rooms and great views from the upper rooms.
Cons: Hire more staff like Gloria from the club lounge.
Location: Sadly, this was a work trip for 7 days, so not much time to visit the local sights. We did manage a quick visit to Temple Street market.
I have visited HK many times, and this is the best hotel I have ever experienced there. I recommend the Club rooms as these give you access to the club lounge that serves free breakfast and evening cocktails. Gloria was the most helpful member of staff in the club lounge, and was always willing to go the extra mile to help with my meetings in the board room, and at all other times. I had a 1 bedroom suite, and this was perfect for private evening dining with work colleagues. House keeping was perfect in every way. I noticed a light bulb had stopped working during my morning shower, when I get back in to the room, it had been replaced with out me even mentioning it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel at a convenient location

Posted Aug 2, 2014
Pros: It has free Wi-Fi, close to the subway, and clean.
Cons: The elevators tend to be slow.
The hotel is in the middle of actions. I missed my first night due to flight delay but the hotel staff was able to get me the refund.