Ratings based on 797 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

整体不错

Posted Dec 23, 2014
总的来说还是不错的,但也没有特别出彩的地方,离海边近应该是最大优点了。房间温度控制不错,设施略有些旧,但该有的都有
5 out of 5
Recommended
for Everyone
by A verified travelerfrom KOREA

올해 2번이나 방문!!

Posted Dec 16, 2014
Pros: 셔틀버스가 잘 되어 있고.. 룸 컨디션, 직원친절함
Cons: 딱히 못느꼈습니다.
Location: 셔틀버스 타고 침사추이로 이동해서 활동했습니다.
침사추이 중심부에서 떨어져 있지만..셔틀버스가 잘 되어 있어서 아무런 어려움이 없었습니다!! 지난 6월에 갔을때도 너무 좋아서...이번에 또 방문했네요~ 역시 하버뷰 짱!! 모든 룸 컨디션, 직원의 친절함.... 모두 만족합니다^^
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Puyallup, WA

Great Hotel in Hong Kong

Posted Dec 15, 2014
Pros: Everything
Cons: Once the construction outside is finished it should be perfect.
Location: A short walk takes you to the Hop on/ Hop off bustop which we thoroughly enjoyed and that is also close to a Metro. Handy for Harbor and Star Ferry.
Arrived at the Hotel after a South Eastern Asian Cruise. Flew in from Singapore. There was some serious construction going on near the hotel so the grandeur of our arrival was somewhat diminished. However on turning into the hotel the view was magificent. The hotel looked very garnd and imposing. Our cab door was opened by a beturbaned Head Porter and we were ushered into reception. The receptionist took our ID and tut tutted saying we should not be at reception here but on the 19th floor and she left her desk and led us to the 19th floor. Unbeknownst to me my wife had booked us in a "Club Level" room because she had read that all Club Level rooms had a view of the harbor. It turned out that Club Level had a full time Concierge and a Club Room Lounge where there was Free booze and snacks fro 5pm until 8pm each evening and free breakfast in the morning. We worked out that this facility saved us in excess of $60.00 per day and could have saved considerably more if we had consumed more wine. The staff were 100% friendly and helpful. The rooftop infinity pool was absolutely stunning. This was one of the most pleasurable hotel stays in my considerable experience. I reccomend it to all. It is not a budget hotel but wort every penny.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom SIngapore

Fantastic!

Posted Dec 12, 2014
Pros: Room- decent size Swimming Pool - Awesome view Staff - Queenie, she made a difference. Serene Vicinity
This is our 2nd stay with them, stayed 4 nights with them. The rooms are huge (given Hong Kong hotel room standards), clean and comfortable. Hotel Staff are courteous and attentive to your needs. Queenie from the Front Desk is very professional. She attended to us for both the check-in/out and gave us good advice from the upcoming cold weather, places to go etc. We got her to help us to change the HKD$1000 dollar notes to smaller ones as some establishments out there that don't accept them due to fakes circulating around previously. She nailed it and made a good first impression. The Shutter Bus service (leaves every 30 minutes) makes up for the lack of MTR 5 mins walk to the Hung Hom Ferry Terminal which takes you to North Point, Hong Kong Island. See you guys soon in May 2015!
5 out of 5
Recommended
for Everyone
by A verified traveler

市街からやや遠いですが

Posted Dec 10, 2014
市内へのシャトルバスも充実しており気にする必要はありません。 むしろ、リーズナブルにハーバービューのホテルに泊まるのであればベストチョイス。 スタッフのサービスも良いです。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tokyo

乾燥してました。

Posted Dec 1, 2014
まず、滞在はすごく快適でした。 ベッドも部屋の広さも十分でした。 5泊滞在の初日はウェルカムフルーツもありました。 部屋のコンセントは、香港の形のものばかりで、浴室に日本の形のものの110Vと230Vが備えてありました。浴室で携帯充電は危ないのでhousekeepingに電話すると、すぐにアダプターを持ってきてくれました。 伝えたことは十分にしてくれるので、快適でした。 ホテルからチムシャーツォイへはホテルバスが10分ほど前からエントランス右で待機していて便利でした。あと、カオルーンへ行きたいときは、エアポートエキスプレスシャトルを使わせてもらいました。エアポートエキスプレスシャトルは、停まった後、すぐに発車なのでホテル前で待機していなければいけませんでした。 あとは、香港島へはフンホムフェリーターミナルが近いので便利でした。ただ最終便が夜7時くらいなのが不便です。 今は、近所にMTRの駅も建設中のようです。仕上がったらもっと便利になりますね。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom TOKYO

スタッフの対応が行き届いているホテル

Posted Nov 30, 2014
Location: 尖沙咀からはやや離れており、必ずしもロケーションはよくないものの、ホテルからの無料バスを利用できるので、大きな不便はないように思います。
17階のハーバービューの部屋に宿泊しましたが、九龍側・香港島側双方の夜景を見ることができてよかったです。また、ホテルのスタッフの対応も行き届いていて、親切でした。日本語を話せるスタッフはいない様子でしたが、簡単な英会話ができれば特に不都合はないと思います。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 大阪

広くて景色の良し

Posted Nov 20, 2014
Pros: 見晴が良く、客室が広い。 クローゼットがウォークインに近い構造で、部屋の片づけが簡単。 ウェルカムフルーツ有り。 バスタブ、独立シャワーブース有り。 チェックアウトは12時なので、ゆっくりできる。 接遇が悪いスタッフも老若男女問わず少数いるが、大体は感じが良い。
Cons: 朝食場所は朝日が強く差込むが、シェード設置は、席の1/3程度。運と時間帯により、強い日差しに晒される。日陰部分に空席があっても、2人では4人席に座らせてくれず(実際に頼んで断られた)、席の回転優先になっていてホスピタリティに欠ける。テーブル間も狭い。 トイレ床が尿焼けしていて、客層の悪さを感じる。
Location: 海沿いの景色は、最高。 バスを使いこなせれば、かなり便利。タクシーを使うのを厭わない人も便利。 空港直行の有料バスサービス、リムジンサービスもあり、時間がややかかるが、九龍駅(飛行機のチェックイン可)への無料バス(複数のホテルを回る)もあるので、超過密スケジュールの旅でなければ、問題なし。
手ごろな値段で40平米という、香港では良い条件。 ジャスコが徒歩5分以内であり、買い物は至便。 MTR駅が近くないため、バス、ミニバスを使うと良い。 敷地の隣には、北角行きのフェリーもあり、この前が数本のバス始発ターミナルとなっている。
5 out of 5
Recommended
for Couples
by A verified travelerfrom Wellington, New Zealand

Fantastic setting beside the harbour

Posted Nov 13, 2014
Pros: This hotel knows how to look after its guests and has the wow factor for views and décor.
Cons: We can't fault it in any direction.
Location: Complimentary shuttle every half hour to the heart of Kowloon -10-15 minute ride. Promenade walk beside the harbour. Local shopping.
This hotel really treats their guests as first priority. The staff were all very pleasant and helpful and made us very welcome. We arrived at 9am and check-in is listed as 2pm but the hotel staff were able to have a room ready for us by 11.30am. It was on a non-smoking floor as requested, but there had obviously been a smoker in the room and we were immediately given another room, an upgrade, with larger room and harbour view. Loved the room but we couldn't adjust the air-conditioning. We reported it next day and it was attended to immediately but still a problem the next night. We were asked if we would like to change rooms and were offered another lovely room which we accepted.
Comment from Hotel Management
Nov 28, 2014 by Manager, Hotel Management
Dear Fabi, Thank you for staying with us and your valuable comments. We always seek to provide a flawless and memorable stay to our every guest. We hope it didn't cause you much inconvenient on the room changes. We have noted your preference from this visit and shall ensure the room for your next visit will be well arranged. Hope to seeing you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

First time to Hong kong

Posted Nov 13, 2014
Pros: Top class staff
Location: The shuttle bus worked well so being 10 mins out of town was not an issue.
Not too much in the near neighbourhood but nice walk along the promenade. Upgraded to Club and worth it.
Comment from Hotel Management
Nov 28, 2014 by Manager, Hotel Management
Dear guest, Thank you for staying with us. Hope you've enjoyed the environment and the breezing promenade outside the hotel. Perhaps we can suggest some local restaurants to you around the hotel on your next visit to further enhance your staying experience!