Ratings based on 648 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom northern ireland

Wonderfully helpful and extremely comfortable

Posted Apr 8, 2015
Pros: Friendly, helpful and very very thoughtful; they did everything they could to help us after a difficult few days.
Cons: Nothing, very impressed with their service
Location: Disney Park (free 10 mins shuttle)-bus drops you near the tube-easily gets you anywhere in HK-travel time to South Kowloon 1hr ish with one change.
We checked in very late having come from the hospital after one of those things you hope never to happen whilst on holiday… the staff were wonderful and moved our room closer to the elevator to make things easier for us, room service at the time was fairly reasonable and very convenient! The room itself was by far the most comfortable we’d had in a month of travelling through china; a real joy to finish your trip in a comfy soft bed! We picked our park tickets up at the hotel avoiding kiosk queues on the day although if we’d arrived at a more reasonable hour I would have collected them the night before as guests checking out made for a bit of a wait. We had a late check out on our last day (3pm) and were also able to use the hotels facilities up to 10pm that night which was nice to avail of before our flight. All in all a wonderfully welcoming and comfortable hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2015
check in was fast and we were given a room earlier.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2015
Grounds and pools were well kept and hotel very clean. Friendly and helpful staff. Rooms were clean and well maintained and plenty of space. Would definitely book there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2015
The disney experience is awesome. You cannot stay on the hollywood disney. Also, breakfast buffet must to experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2015
Very good hotel. Well worth the money spent. Highly recommended if you have young kids. Although it can be quite expensive to stay here but for the comfort and convenience it's worth it.
5 out of 5
Recommended
for Everyone
by A verified traveler

ディズニーに来るならここに泊まる!

Posted Mar 19, 2015
ディズニーランドから無料のバスでアクセスできます。部屋は広々としていて快適で、レストランの食事も最高です。また来たくなりました。
4 out of 5
Recommended
for Everyone
by A verified traveler

Schönes Hotel wie ein Schloss.

Posted Mar 7, 2015
Das Hotel ist märchenhaft und hat einen wunderschönen Garten.
4 out of 5
Recommended
for Families
by YU LEUNGfrom hong kong

A pleasant stay

Posted Feb 24, 2015 on Hotels.com
The decorations are up, it's near the disneyland within 10mins walk. Services are good, rooms are clean. Maze garden is a good place for kids to have fun.
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Feb 23, 2015 on Hotels.com
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Feb 22, 2015 on Hotels.com